EDF
SUPERVISION FINAL EDF6224 EXAM QUESTIONS WITH CO U U U U U U
RRECT VERIFIED SOLUTIONS 100% GUARANTEED PASS (LU U U U U U
ATEST UPDATE) U
Creating a culture that drives behavior change through positive change thro
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ugh positive reinforcement result in: -
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ANS ✓Staff who are open to change, better relationships b/t management & staff, f
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ewer MO issues, & increases job satisfaction
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What did Johnson & Dickinson discover on their sturdy on "Check Processor
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of the Week?" - ANS ✓Little-to-
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no change in behavior, & even decrease in performance after receiving it
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Less talk in Supervsion & OBM about punishment & why should be obvious t
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o behavior analyst: -
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ANS ✓You cannot punish your way into better performance, only reinforcement c
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an do that
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Punishment is often used because: - u u u u u
ANS ✓It works quickly, that is reinforcing for person who is implementing punish
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ment, they don't need to be delivered as often as reinforcment
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Negative impacts of punishment at work - u u u u u u
ANS ✓Creates escape/avoidance behavior, decreases desired behavior, do NOT in
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crease performance, increases aggression, difficult to use effectively, recovery
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Considerations for use of punishment - u u u u u
ANS ✓Sometimes punishment is necessary particularly for unsafe or unethical be
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havior, an appropriate alternative must be programmed for & reinforced, determi
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ne what is maintaining behavior
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Negative reinforcement - u u
ANS ✓"You better show up to work on time or you're going to be demented", "This
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project better be good or else you might not get that promotion" this is fear-
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based management u u
Has dits place-
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getting beahviors started, gaining compliance when its mandatory
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Extinction - u
ANS ✓Often appropriate for nuisance behaviors but not appropriate for unsafe et
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hical behaviors that must be stopped immediately
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Often unintentionally used in workplace when staff members often are not a
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cknowledged for doing good things daily u u u u u u
For increasing creative behaviors can be an effective strategy
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Pair extinction with__ -
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ANS ✓Reinforcement for an appropriate alternative response
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Do not ignore behaviors you want to see
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Coercion - u
ANS ✓Fear leads to compliance to avoid the undesired consequences, employees
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will escape the threats by quitting other times they may engage in unethical behavi
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or (lying) to avoid consequences
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Extinction burst - u u
ANS ✓Results in leaders abandoning change efforts due to aversive reactions fro
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m staff early on
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When paired with reinforcement procedures burst are rare
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Relying on threats to improve performance in workplace can result in: -
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ANS ✓Increased turnover rate, bare-
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minimum performance, unethical behavior & increased workload on management
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Extinction frequently occurs in business when we: - u u u u u u u
ANS ✓Fail to reinforce people for doing what they need to do on a daily basis
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There is emerging literature examining how__ play a greater role than pay or
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reinforcement opportunities in whether employees report enjoying their jo
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bs - ANS ✓Working conditions
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2 components of task enjoyment motivation protocol: -
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ANS ✓1. Participative (discuss least preferred job task)
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2. Alter the least preferred task (remove aversive aspects of tasks, add prefe
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rred stimuli to task) u u u
Staff observations were non preferred because staff disliked__ -
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ANS ✓Being observed
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Look for ways that team members can make decisions about their work & let
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them do so. No__ - ANS ✓Micromanagement
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Reid & colleagues found that when they increased staff preference for non-
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preferred tasks: - ANS ✓Overall satisfaction with their jobs increased
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It's also a professional &__ obligation for supervisor to engage in professiona
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l development planning for their own careers as well - ANS ✓Ethical
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For supervisors- maintaining contact with literature -
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uANS ✓Identify new competency areas of interest, determine journals & strategies
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for gaining access to them (JABA)
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For supervisees & trainees- maintaining contact with literature -
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ANS ✓Assign literature reviews related to client cases, discuss strategies for readi
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ng scientific articles, regularly assign articles related to topics of interest (create p
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ositive learning history with reading literature)
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