BU398 Midterm Exam with Questions and
Correct Answers 2025
At ,,,,what ,,,,point ,,,,in ,,,,history ,,,,was ,,,,the ,,,,beginning ,,,,of ,,,,organization ,,,,theory ,,,,and
,,,,design? ,,,,- ,,,,CORRECT ,,,,ANSWER-Industrial ,,,,revolution
What ,,,,did ,,,,the ,,,,Industrial ,,,,Revolution ,,,,lead ,,,,to? ,,,,- ,,,,CORRECT ,,,,ANSWER-factory
,,,,system ,,,,- ,,,,maximum ,,,,efficiency ,,,,which ,,,,lead ,,,,to ,,,,the ,,,,development ,,,,of
,,,,hierarchy
What ,,,,were ,,,,administrative ,,,,principles? ,,,,What ,,,,did ,,,,they ,,,,lead ,,,,to? ,,,,- ,,,,CORRECT
,,,,ANSWER-Henri ,,,,Fayol's ,,,,14 ,,,,principles ,,,,of ,,,,management ,,,,was ,,,,the ,,,,foundation
,,,,of ,,,,modern ,,,,management ,,,,practise
What ,,,,did ,,,,the ,,,,1980s ,,,,lead ,,,,to? ,,,,- ,,,,CORRECT ,,,,ANSWER-new ,,,,organizational
,,,,cultures ,,,,with ,,,,leaner ,,,,staff ,,,,and ,,,,more ,,,,flexibility
what ,,,,are ,,,,5 ,,,,current ,,,,challenges ,,,,organizations ,,,,must ,,,,face? ,,,,why? ,,,,-
,,,,CORRECT ,,,,ANSWER-1. ,,,,globalization
2. ,,,,ethics ,,,,and ,,,,social ,,,,responsibility ,,,,
3. ,,,,speed ,,,,and ,,,,responsiveness
4. ,,,,digital ,,,,workplace
5. ,,,,diversity
How ,,,,is ,,,,globalization ,,,,affecting ,,,,organizational ,,,,behaviour? ,,,,- ,,,,CORRECT
,,,,ANSWER-it's ,,,,easier ,,,,to ,,,,exert ,,,,influence ,,,,around ,,,,the ,,,,world ,,,,and ,,,,outsource
,,,,to ,,,,other ,,,,countries
How ,,,,is ,,,,speed ,,,,affecting ,,,,organizational ,,,,behaviour? ,,,,- ,,,,CORRECT ,,,,ANSWER-
companies ,,,,have ,,,,to ,,,,be ,,,,responsive ,,,,to ,,,,environmental ,,,,challenges,
,,,,organizational ,,,,crises, ,,,,and ,,,,shifting ,,,,customer ,,,,expectations. ,,,,customers ,,,,also
,,,,expect ,,,,products ,,,,to ,,,,be ,,,,tailored ,,,,to ,,,,their ,,,,exact ,,,,needs
,How ,,,,is ,,,,diversity ,,,,affecting ,,,,organizational ,,,,behaviour? ,,,,- ,,,,CORRECT ,,,,ANSWER-
Shifting ,,,,demographics ,,,,of ,,,,the ,,,,Canadian ,,,,workforce ,,,,mean ,,,,the ,,,,average
,,,,worker ,,,,is ,,,,older, ,,,,and ,,,,there ,,,,are ,,,,more ,,,,women ,,,,and ,,,,visible ,,,,minorities
What ,,,,are ,,,,the ,,,,components ,,,,of ,,,,an ,,,,organization? ,,,,- ,,,,CORRECT ,,,,ANSWER--
,,,,social ,,,,entities
- ,,,,goal ,,,,directed
- ,,,,deliberately ,,,,structured ,,,,and ,,,,coordinated
- ,,,,linked ,,,,to ,,,,the ,,,,external ,,,,environment
What ,,,,are ,,,,the ,,,,components ,,,,of ,,,,a ,,,,nonprofit ,,,,organization? ,,,,- ,,,,CORRECT
,,,,ANSWER-- ,,,,financial ,,,,resources ,,,,must ,,,,be ,,,,used ,,,,efficiently ,,,,- ,,,,come ,,,,from
,,,,government ,,,,grants ,,,,and ,,,,donation
- ,,,,diverse ,,,,stakeholders
- ,,,,social ,,,,enterprises ,,,,are ,,,,focused ,,,,on ,,,,achieving ,,,,self-sufficiency
Why ,,,,are ,,,,organizations ,,,,important? ,,,,- ,,,,CORRECT ,,,,ANSWER-- ,,,,Use ,,,,resources
,,,,to ,,,,accomplish ,,,,specific ,,,,goals
- ,,,,Produce ,,,,goods ,,,,and ,,,,services ,,,,efficiently ,,,,at ,,,,competitive ,,,,prices
- ,,,,Facilitate ,,,,innovation
- ,,,,Use ,,,,modern ,,,,manufacturing ,,,,and ,,,,information ,,,,technologies
- ,,,,Adapt ,,,,to ,,,,a ,,,,rapidly ,,,,changing ,,,,environment ,,,,(i.e. ,,,,globalization)
- ,,,,Accommodate ,,,,challenges ,,,,of ,,,,culture ,,,,and ,,,,motivate ,,,,employees ,,,,to ,,,,work
,,,,together ,,,,to ,,,,accomplish ,,,,organizational ,,,,goals
- ,,,,Create ,,,,value ,,,,for ,,,,owners, ,,,,customers, ,,,,and ,,,,employees
What ,,,,is ,,,,a ,,,,closed ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-does ,,,,not ,,,,depend ,,,,on
,,,,the ,,,,environment ,,,,and ,,,,is ,,,,autonomous ,,,,from ,,,,the ,,,,outside ,,,,world
What ,,,,is ,,,,an ,,,,open ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-interacts ,,,,with ,,,,the
,,,,environment ,,,,to ,,,,survive
What ,,,,are ,,,,the ,,,,challenges ,,,,of ,,,,an ,,,,open ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-
resources, ,,,,environmental ,,,,changes, ,,,,disposal ,,,,of ,,,,outputs, ,,,,coordination ,,,,of
,,,,internal ,,,,activities
What ,,,,is ,,,,the ,,,,flow ,,,,of ,,,,an ,,,,organizational ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-
input ,,,,--> ,,,,transformation ,,,,process ,,,,--> ,,,,output
What ,,,,is ,,,,included ,,,,in ,,,,the ,,,,subsystem ,,,,for ,,,,input? ,,,,- ,,,,CORRECT ,,,,ANSWER-
boundary ,,,,spanning ,,,,- ,,,,exchanges ,,,,with ,,,,external ,,,,environment
What ,,,,is ,,,,included ,,,,in ,,,,the ,,,,subsystem ,,,,for ,,,,transformation? ,,,,- ,,,,CORRECT
,,,,ANSWER-o ,,,,Production ,,,,- ,,,,produces ,,,,the ,,,,product ,,,,and ,,,,services ,,,,output
o ,,,,Maintenance ,,,,- ,,,,maintains ,,,,smooth ,,,,operation ,,,,of ,,,,organization's ,,,,physical ,,,,and
,,,,human ,,,,elements
, o ,,,,Adaptation ,,,,- ,,,,organizational ,,,,change
o ,,,,Management ,,,,- ,,,,coordinating ,,,,and ,,,,directing ,,,,other ,,,,subsystems
Mintzberg's ,,,,5 ,,,,basic ,,,,parts ,,,,of ,,,,an ,,,,organization? ,,,,- ,,,,CORRECT ,,,,ANSWER-1.
,,,,Technical ,,,,core: ,,,,employees ,,,,who ,,,,do ,,,,basic ,,,,work ,,,,of ,,,,organization
2. ,,,,Top ,,,,management: ,,,,direction, ,,,,strategy, ,,,,goals, ,,,,and ,,,,policies
3. ,,,,Middle ,,,,management: ,,,,coordination ,,,,at ,,,,departmental ,,,,level
4. ,,,,Technical ,,,,support: ,,,,helps ,,,,organizations ,,,,adapt ,,,,to ,,,,environment ,,,,and
,,,,creates ,,,,innovations ,,,,in ,,,,the ,,,,technical ,,,,core
5. ,,,,Administrative ,,,,support: ,,,,responsible ,,,,for ,,,,smooth ,,,,operation ,,,,and ,,,,upkeep ,,,,of
,,,,the ,,,,organization
6 ,,,,structural ,,,,dimensions? ,,,,- ,,,,CORRECT ,,,,ANSWER-Formalization
Centralization
Specialization
Standardization
Complexity
Hierarchy ,,,,of ,,,,Authority
What ,,,,is ,,,,formalization? ,,,,- ,,,,CORRECT ,,,,ANSWER-the ,,,,presence ,,,,of ,,,,rules ,,,,and
,,,,regulations ,,,,governing ,,,,how ,,,,people ,,,,in ,,,,the ,,,,organization ,,,,interact
What ,,,,is ,,,,specialization? ,,,,- ,,,,CORRECT ,,,,ANSWER-the ,,,,degree ,,,,to ,,,,which
,,,,organizational ,,,,tasks ,,,,are ,,,,subdivided ,,,,into ,,,,separate ,,,,jobs
o ,,,,Low ,,,,- ,,,,employees ,,,,do ,,,,a ,,,,wide ,,,,range ,,,,of ,,,,tasks
o ,,,,High ,,,,- ,,,,each ,,,,employee ,,,,performs ,,,,a ,,,,narrow ,,,,range ,,,,of ,,,,tasks
What ,,,,is ,,,,hierarchy ,,,,of ,,,,authority? ,,,,- ,,,,CORRECT ,,,,ANSWER-who ,,,,reports ,,,,to
,,,,whom; ,,,,span ,,,,of ,,,,control ,,,,for ,,,,each ,,,,manager
What ,,,,is ,,,,a ,,,,centrlized/decentralized ,,,,organization? ,,,,- ,,,,CORRECT ,,,,ANSWER--
,,,,centralized ,,,,- ,,,,decision ,,,,making ,,,,is ,,,,kept ,,,,at ,,,,the ,,,,top ,,,,level
- ,,,,decentralized ,,,,- ,,,,decisions ,,,,delegated ,,,,to ,,,,lower ,,,,levels
What ,,,,is ,,,,professionalism? ,,,,- ,,,,CORRECT ,,,,ANSWER-level ,,,,of ,,,,formal ,,,,education
,,,,and ,,,,training ,,,,of ,,,,employees
5 ,,,,contextual ,,,,dimensions? ,,,,- ,,,,CORRECT ,,,,ANSWER-1. ,,,,goals ,,,,and ,,,,strategy
2. ,,,,environment
3. ,,,,size
4. ,,,,culture
5. ,,,,technology
What ,,,,is ,,,,efficiency? ,,,,- ,,,,CORRECT ,,,,ANSWER-amount ,,,,of ,,,,resources ,,,,used ,,,,to
,,,,achieve ,,,,the ,,,,organization's ,,,,goals
Correct Answers 2025
At ,,,,what ,,,,point ,,,,in ,,,,history ,,,,was ,,,,the ,,,,beginning ,,,,of ,,,,organization ,,,,theory ,,,,and
,,,,design? ,,,,- ,,,,CORRECT ,,,,ANSWER-Industrial ,,,,revolution
What ,,,,did ,,,,the ,,,,Industrial ,,,,Revolution ,,,,lead ,,,,to? ,,,,- ,,,,CORRECT ,,,,ANSWER-factory
,,,,system ,,,,- ,,,,maximum ,,,,efficiency ,,,,which ,,,,lead ,,,,to ,,,,the ,,,,development ,,,,of
,,,,hierarchy
What ,,,,were ,,,,administrative ,,,,principles? ,,,,What ,,,,did ,,,,they ,,,,lead ,,,,to? ,,,,- ,,,,CORRECT
,,,,ANSWER-Henri ,,,,Fayol's ,,,,14 ,,,,principles ,,,,of ,,,,management ,,,,was ,,,,the ,,,,foundation
,,,,of ,,,,modern ,,,,management ,,,,practise
What ,,,,did ,,,,the ,,,,1980s ,,,,lead ,,,,to? ,,,,- ,,,,CORRECT ,,,,ANSWER-new ,,,,organizational
,,,,cultures ,,,,with ,,,,leaner ,,,,staff ,,,,and ,,,,more ,,,,flexibility
what ,,,,are ,,,,5 ,,,,current ,,,,challenges ,,,,organizations ,,,,must ,,,,face? ,,,,why? ,,,,-
,,,,CORRECT ,,,,ANSWER-1. ,,,,globalization
2. ,,,,ethics ,,,,and ,,,,social ,,,,responsibility ,,,,
3. ,,,,speed ,,,,and ,,,,responsiveness
4. ,,,,digital ,,,,workplace
5. ,,,,diversity
How ,,,,is ,,,,globalization ,,,,affecting ,,,,organizational ,,,,behaviour? ,,,,- ,,,,CORRECT
,,,,ANSWER-it's ,,,,easier ,,,,to ,,,,exert ,,,,influence ,,,,around ,,,,the ,,,,world ,,,,and ,,,,outsource
,,,,to ,,,,other ,,,,countries
How ,,,,is ,,,,speed ,,,,affecting ,,,,organizational ,,,,behaviour? ,,,,- ,,,,CORRECT ,,,,ANSWER-
companies ,,,,have ,,,,to ,,,,be ,,,,responsive ,,,,to ,,,,environmental ,,,,challenges,
,,,,organizational ,,,,crises, ,,,,and ,,,,shifting ,,,,customer ,,,,expectations. ,,,,customers ,,,,also
,,,,expect ,,,,products ,,,,to ,,,,be ,,,,tailored ,,,,to ,,,,their ,,,,exact ,,,,needs
,How ,,,,is ,,,,diversity ,,,,affecting ,,,,organizational ,,,,behaviour? ,,,,- ,,,,CORRECT ,,,,ANSWER-
Shifting ,,,,demographics ,,,,of ,,,,the ,,,,Canadian ,,,,workforce ,,,,mean ,,,,the ,,,,average
,,,,worker ,,,,is ,,,,older, ,,,,and ,,,,there ,,,,are ,,,,more ,,,,women ,,,,and ,,,,visible ,,,,minorities
What ,,,,are ,,,,the ,,,,components ,,,,of ,,,,an ,,,,organization? ,,,,- ,,,,CORRECT ,,,,ANSWER--
,,,,social ,,,,entities
- ,,,,goal ,,,,directed
- ,,,,deliberately ,,,,structured ,,,,and ,,,,coordinated
- ,,,,linked ,,,,to ,,,,the ,,,,external ,,,,environment
What ,,,,are ,,,,the ,,,,components ,,,,of ,,,,a ,,,,nonprofit ,,,,organization? ,,,,- ,,,,CORRECT
,,,,ANSWER-- ,,,,financial ,,,,resources ,,,,must ,,,,be ,,,,used ,,,,efficiently ,,,,- ,,,,come ,,,,from
,,,,government ,,,,grants ,,,,and ,,,,donation
- ,,,,diverse ,,,,stakeholders
- ,,,,social ,,,,enterprises ,,,,are ,,,,focused ,,,,on ,,,,achieving ,,,,self-sufficiency
Why ,,,,are ,,,,organizations ,,,,important? ,,,,- ,,,,CORRECT ,,,,ANSWER-- ,,,,Use ,,,,resources
,,,,to ,,,,accomplish ,,,,specific ,,,,goals
- ,,,,Produce ,,,,goods ,,,,and ,,,,services ,,,,efficiently ,,,,at ,,,,competitive ,,,,prices
- ,,,,Facilitate ,,,,innovation
- ,,,,Use ,,,,modern ,,,,manufacturing ,,,,and ,,,,information ,,,,technologies
- ,,,,Adapt ,,,,to ,,,,a ,,,,rapidly ,,,,changing ,,,,environment ,,,,(i.e. ,,,,globalization)
- ,,,,Accommodate ,,,,challenges ,,,,of ,,,,culture ,,,,and ,,,,motivate ,,,,employees ,,,,to ,,,,work
,,,,together ,,,,to ,,,,accomplish ,,,,organizational ,,,,goals
- ,,,,Create ,,,,value ,,,,for ,,,,owners, ,,,,customers, ,,,,and ,,,,employees
What ,,,,is ,,,,a ,,,,closed ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-does ,,,,not ,,,,depend ,,,,on
,,,,the ,,,,environment ,,,,and ,,,,is ,,,,autonomous ,,,,from ,,,,the ,,,,outside ,,,,world
What ,,,,is ,,,,an ,,,,open ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-interacts ,,,,with ,,,,the
,,,,environment ,,,,to ,,,,survive
What ,,,,are ,,,,the ,,,,challenges ,,,,of ,,,,an ,,,,open ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-
resources, ,,,,environmental ,,,,changes, ,,,,disposal ,,,,of ,,,,outputs, ,,,,coordination ,,,,of
,,,,internal ,,,,activities
What ,,,,is ,,,,the ,,,,flow ,,,,of ,,,,an ,,,,organizational ,,,,system? ,,,,- ,,,,CORRECT ,,,,ANSWER-
input ,,,,--> ,,,,transformation ,,,,process ,,,,--> ,,,,output
What ,,,,is ,,,,included ,,,,in ,,,,the ,,,,subsystem ,,,,for ,,,,input? ,,,,- ,,,,CORRECT ,,,,ANSWER-
boundary ,,,,spanning ,,,,- ,,,,exchanges ,,,,with ,,,,external ,,,,environment
What ,,,,is ,,,,included ,,,,in ,,,,the ,,,,subsystem ,,,,for ,,,,transformation? ,,,,- ,,,,CORRECT
,,,,ANSWER-o ,,,,Production ,,,,- ,,,,produces ,,,,the ,,,,product ,,,,and ,,,,services ,,,,output
o ,,,,Maintenance ,,,,- ,,,,maintains ,,,,smooth ,,,,operation ,,,,of ,,,,organization's ,,,,physical ,,,,and
,,,,human ,,,,elements
, o ,,,,Adaptation ,,,,- ,,,,organizational ,,,,change
o ,,,,Management ,,,,- ,,,,coordinating ,,,,and ,,,,directing ,,,,other ,,,,subsystems
Mintzberg's ,,,,5 ,,,,basic ,,,,parts ,,,,of ,,,,an ,,,,organization? ,,,,- ,,,,CORRECT ,,,,ANSWER-1.
,,,,Technical ,,,,core: ,,,,employees ,,,,who ,,,,do ,,,,basic ,,,,work ,,,,of ,,,,organization
2. ,,,,Top ,,,,management: ,,,,direction, ,,,,strategy, ,,,,goals, ,,,,and ,,,,policies
3. ,,,,Middle ,,,,management: ,,,,coordination ,,,,at ,,,,departmental ,,,,level
4. ,,,,Technical ,,,,support: ,,,,helps ,,,,organizations ,,,,adapt ,,,,to ,,,,environment ,,,,and
,,,,creates ,,,,innovations ,,,,in ,,,,the ,,,,technical ,,,,core
5. ,,,,Administrative ,,,,support: ,,,,responsible ,,,,for ,,,,smooth ,,,,operation ,,,,and ,,,,upkeep ,,,,of
,,,,the ,,,,organization
6 ,,,,structural ,,,,dimensions? ,,,,- ,,,,CORRECT ,,,,ANSWER-Formalization
Centralization
Specialization
Standardization
Complexity
Hierarchy ,,,,of ,,,,Authority
What ,,,,is ,,,,formalization? ,,,,- ,,,,CORRECT ,,,,ANSWER-the ,,,,presence ,,,,of ,,,,rules ,,,,and
,,,,regulations ,,,,governing ,,,,how ,,,,people ,,,,in ,,,,the ,,,,organization ,,,,interact
What ,,,,is ,,,,specialization? ,,,,- ,,,,CORRECT ,,,,ANSWER-the ,,,,degree ,,,,to ,,,,which
,,,,organizational ,,,,tasks ,,,,are ,,,,subdivided ,,,,into ,,,,separate ,,,,jobs
o ,,,,Low ,,,,- ,,,,employees ,,,,do ,,,,a ,,,,wide ,,,,range ,,,,of ,,,,tasks
o ,,,,High ,,,,- ,,,,each ,,,,employee ,,,,performs ,,,,a ,,,,narrow ,,,,range ,,,,of ,,,,tasks
What ,,,,is ,,,,hierarchy ,,,,of ,,,,authority? ,,,,- ,,,,CORRECT ,,,,ANSWER-who ,,,,reports ,,,,to
,,,,whom; ,,,,span ,,,,of ,,,,control ,,,,for ,,,,each ,,,,manager
What ,,,,is ,,,,a ,,,,centrlized/decentralized ,,,,organization? ,,,,- ,,,,CORRECT ,,,,ANSWER--
,,,,centralized ,,,,- ,,,,decision ,,,,making ,,,,is ,,,,kept ,,,,at ,,,,the ,,,,top ,,,,level
- ,,,,decentralized ,,,,- ,,,,decisions ,,,,delegated ,,,,to ,,,,lower ,,,,levels
What ,,,,is ,,,,professionalism? ,,,,- ,,,,CORRECT ,,,,ANSWER-level ,,,,of ,,,,formal ,,,,education
,,,,and ,,,,training ,,,,of ,,,,employees
5 ,,,,contextual ,,,,dimensions? ,,,,- ,,,,CORRECT ,,,,ANSWER-1. ,,,,goals ,,,,and ,,,,strategy
2. ,,,,environment
3. ,,,,size
4. ,,,,culture
5. ,,,,technology
What ,,,,is ,,,,efficiency? ,,,,- ,,,,CORRECT ,,,,ANSWER-amount ,,,,of ,,,,resources ,,,,used ,,,,to
,,,,achieve ,,,,the ,,,,organization's ,,,,goals
