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DEOMI Exam 1 |complete study
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and 100% verified answers|
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What is defined as the act or process of using words, sounds, signs, or behaviors
to express or exchange information or to express your ideas, thoughts, and
feelings to someone else? - correct answer✔️✔️Communication
What five elements make up the communication process? - correct
answer✔️✔️a. Communicators (sends and receives)
b. Messages (an object of communication)
c. Channels (Conduit for delivering messages)
d. Environment (physical location, personal experiences, and cultural background)
e. Feedback
Whose responsibility is it to send a message that will be attended to and
understood? - correct answer✔️✔️It is the responsibility of the communicator
The words of your message are referred to as what type of communication? -
correct answer✔️✔️Verbal Communication
What is the most powerful way to communicate nonverbally? - correct
answer✔️✔️Touching is perhaps the most powerful nonverbal communication.
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Why is it important to study nonverbal communication? - correct answer✔️✔️It
is important to study because where verbal and nonverbal message conflict,
nonverbal messages are relied upon more.
What type of communication is between you and at least one other person? -
correct answer✔️✔️Interpersonal communication
Noise, objects, temperature, and distance are all known as what type of barrier to
communication? - correct answer✔️✔️Physical barriers
Past experiences, hidden agendas, and stereotypes describe which barriers or
factors that impact communication? - correct answer✔️✔️Perceptual barriers
What type of barrier to communication involves anger, fear, and surprise? -
correct answer✔️✔️Emotional barriers
What are the five steps or elements in the listening process? - correct
answer✔️✔️1. Receiving.
2. Attending.
3. Understanding.
4. Responding.
5. Remembering.
Which element in the listening process provides feedback and lets the sender
know the message was received? - correct answer✔️✔️Responding
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What are the benefits of effective listening? - correct answer✔️✔️a. Improves
communications
b. Control of the situation
c. Minimizes conflict
d. Shows that you care
e. Enhances understanding
f. Improves memory
What are the three types of listening? - correct answer✔️✔️1.Active Listening
2.Inactive Listening
3.Selective Listening
Which type of listening involves filtering the message and hearing only what you
want to hear? - correct answer✔️✔️Selective Listening
What are four response blocks that obstruct effective listening? - correct
answer✔️✔️1.Evaluation
2.Unsolicited advice giving
3.Diagnosing/analyzing
4.Topping
What is the definition of feedback? - correct answer✔️✔️Feedback refers to a
response from the receiver which gives the communicator an idea of how the
message is being received and whether it needs to be modified.
What are two types of feedback? - correct answer✔️✔️a. Evaluative feedback:
SUCCESS
DEOMI Exam 1 |complete study
guide with detailed questions
and 100% verified answers|
newest 2025
What is defined as the act or process of using words, sounds, signs, or behaviors
to express or exchange information or to express your ideas, thoughts, and
feelings to someone else? - correct answer✔️✔️Communication
What five elements make up the communication process? - correct
answer✔️✔️a. Communicators (sends and receives)
b. Messages (an object of communication)
c. Channels (Conduit for delivering messages)
d. Environment (physical location, personal experiences, and cultural background)
e. Feedback
Whose responsibility is it to send a message that will be attended to and
understood? - correct answer✔️✔️It is the responsibility of the communicator
The words of your message are referred to as what type of communication? -
correct answer✔️✔️Verbal Communication
What is the most powerful way to communicate nonverbally? - correct
answer✔️✔️Touching is perhaps the most powerful nonverbal communication.
SUCCESS
,STUDYSAGE
Why is it important to study nonverbal communication? - correct answer✔️✔️It
is important to study because where verbal and nonverbal message conflict,
nonverbal messages are relied upon more.
What type of communication is between you and at least one other person? -
correct answer✔️✔️Interpersonal communication
Noise, objects, temperature, and distance are all known as what type of barrier to
communication? - correct answer✔️✔️Physical barriers
Past experiences, hidden agendas, and stereotypes describe which barriers or
factors that impact communication? - correct answer✔️✔️Perceptual barriers
What type of barrier to communication involves anger, fear, and surprise? -
correct answer✔️✔️Emotional barriers
What are the five steps or elements in the listening process? - correct
answer✔️✔️1. Receiving.
2. Attending.
3. Understanding.
4. Responding.
5. Remembering.
Which element in the listening process provides feedback and lets the sender
know the message was received? - correct answer✔️✔️Responding
SUCCESS
, STUDYSAGE
What are the benefits of effective listening? - correct answer✔️✔️a. Improves
communications
b. Control of the situation
c. Minimizes conflict
d. Shows that you care
e. Enhances understanding
f. Improves memory
What are the three types of listening? - correct answer✔️✔️1.Active Listening
2.Inactive Listening
3.Selective Listening
Which type of listening involves filtering the message and hearing only what you
want to hear? - correct answer✔️✔️Selective Listening
What are four response blocks that obstruct effective listening? - correct
answer✔️✔️1.Evaluation
2.Unsolicited advice giving
3.Diagnosing/analyzing
4.Topping
What is the definition of feedback? - correct answer✔️✔️Feedback refers to a
response from the receiver which gives the communicator an idea of how the
message is being received and whether it needs to be modified.
What are two types of feedback? - correct answer✔️✔️a. Evaluative feedback:
SUCCESS
