Test Bank For Comprehensive Multicultural Education Theory and Practice 9th Edition All Chapters

1b
Copyrightb©b2020bPearsonbCanadabInc.b
EssentialsbofbOrganizationalbBehaviour,bSecondbCanadianbEditionb(Robbins)b
Chapterb2bbbDiversitybinbOrganizationsb
b

1)bThebtwobmajorbformsbofbworkforcebdiversitybareb________bandb________.b
A)bsurface-levelbdiversity;bdeep-levelbdiversityb
B)bsurface-levelbdiversity;blateral-levelbdiversityb
C)borganizational-levelbdiversity;bindividual-levelbdiversityb
D)blateral-levelbdiversity;bdeep-levelbdiversityb
E)bphysical-levelbdiversity;bintellectual-levelbdiversityb
Answer:bbAb
Explanation:bbA)bDemographicsbmostlybreflectbsurface-
levelbdiversity,bnotbthoughtsbandbfeelings,b
andbcanbleadbemployeesbtobperceivebonebanotherbthroughbstereotypesbandbassumptions.bHo
wever,b
evidencebhasbshownbthatbasbpeoplebgetbtobknowbonebanother,btheybbecomeblessbconcernedba
boutb
demographicbdifferencesbifbtheybseebthemselvesbasbsharingbmorebimportantbcharacteristics,b
suchb
asbpersonalitybandbvalues,bthatbrepresentbdeep-levelbdiversity.b
Diff:b2bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbConceptb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b
b

2)bDifferencesbinbcharacteristicsblikebeducation,bethnicity,bregionalbbackground,bandbgenderb
formb
partbofb________.b
A)bindividual-levelbdiversityb
B)borganizational-levelbdiversityb
C)blateral-levelbdiversityb
D)bsurface-levelbdiversityb
E)bdeep-levelbdiversityb
Answer:bbDb
Explanation:bbD)bSurface-
levelbdiversitybrefersbtobthebdifferencesbinbcharacteristicsblikebeducation,b
upbringing,bwork-status,bregionalbbackground,bandbgender.bDeep-
levelbdiversity,bonbthebotherb
hand,brefersbtobdifferencesbinbindividualbcharacteristicsblikebpersonalitybandbvalues.b
Diff:b1bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbConceptb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b
b

,DOWNLOADbTHEbTestbBankbforbEssentialsbofbOrganizationalbBehaviourb2nd
bbbbbbbbbbbbbbbbbbbbbbbbbbbEditionbRobbins

nursytestbank.store
2b
Copyrightb©b2020bPearsonbCanadabInc.b
3)bDifferencesbinbcharacteristicsbsuchbasbpersonalitybandbvaluesbformbpartbofb________.b
A)bsurface-levelbdiversityb
B)bdeep-levelbdiversityb
C)blateral-levelbdiversityb
D)borganizational-levelbdiversityb
E)bindividual-levelbdiversityb
Answer:bbBb
Explanation:bbB)bSurface-
levelbdiversitybrefersbtobthebdifferencesbinbcharacteristicsblikebeducation,b
upbringing,bwork-status,bregionalbbackground,bandbgender.bDeep-
levelbdiversity,bonbthebotherb
hand,brefersbtobdifferencesbinbindividualbcharacteristicsblikebpersonalitybandbvalues.b
Diff:b1bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbConceptb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b
b

4)bWhilebinitialbmeetingsbmaybdependbonbsurface-levelbdiversitybinbmakingbattemptsbtob
understandbotherbindividuals,bstudiesbshowbthatbafterbtimeb________bandb________bbecomebmor
eb
importantbtobunderstandingbthebotherbindividual.b
A)bstereotypes;bassumptionsb
B)bassumptions;bjudgmentsb
C)bvalues;bpersonalityb
D)bage;bwisdomb
E)bgender;bageb
Answer:bbCb
Explanation:bbC)bEvidencebhasbshownbthatbasbpeoplebgetbtobknowbonebanother,btheybbecomebl
essb
concernedbaboutbdemographicbdifferencesbifbtheybseebthemselvesbinbtermsbofbmorebimporta
ntb
characteristics,bsuchbasbpersonalitybandbvalues,bthatbrepresentbdeep-
levelbdiversity.bThisbtypebofb
diversitybisbmuchbmorebsubtle,bandbcanbbebdifficultbtobrecognizebatbfirstbbecausebitbrelatesbtob
invisiblebpatternsbofbthoughtbandbunstatedb(oftenbnon-conscious)bculturalbassumptions.b
Diff:b3bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbConceptb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b

,b

DOWNLOADbTHEbTestbBankbforbEssentialsbofbOrganizationalbBehaviourb2nd
bbbbbbbbbbbbbbbbbbbbbbbbbbbEditionbRobbins

nursytestbank.store
3b
Copyrightb©b2020bPearsonbCanadabInc.b
5)bWhichbofbthebfollowingbstatementsbisbtruebregardingbsurface-levelbdiversity?b
A)bSurface-levelbdiversitybwillbovercomebfundamentalbdifferencesbandbpromotebharmony.b
B)bSurface-levelbdiversitybcanbco-existbwithbdeep-levelbdiversitybwithinbanborganization.b
C)bSurface-levelbdiversitybdoesbnotbaffectbemployees'bperceptions.b
D)bSurface-levelbdiversity,bnotbthoughtsbandbfeelings,bisbmostlybreflectedbinbdemographics.b
E)bSurface-
levelbdiversitybinbthebworkforcebcanbbebeliminatedbbybeffectivebdiversitybmanagement.b
Answer:bbDb
Explanation:bbD)bDemographicsbmostlybreflectbsurface-
levelbdiversity,bnotbthoughtsbandbfeelings,b
andbcanbleadbemployeesbtobperceivebonebanotherbthroughbstereotypesbandbassumptions.bHo
wever,b
evidencebhasbshownbthatbasbpeoplebgetbtobknowbonebanother,btheybbecomeblessbconcernedba
boutb
demographicbdifferencesbifbtheybseebthemselvesbasbsharingbmorebimportantbcharacteristics,b
suchb
asbpersonalitybandbvalues,bthatbrepresentbdeep-levelbdiversity.b
Diff:b2bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbConceptb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b
b

6)bRavinderbandbDianebarebtwobemployeesbinbanborganizationbwhobrecentlybstartedbworking
b

together.bDianebisbanbolder,blong-tenuredbwomanbraisedbinbruralbAlberta,bwhobachievedbherb
currentblevelbinbtheborganizationbbybstartingbasbabhighbschoolbgraduatebandbworkingbherbway
bupb

thebhierarchy.bRavinderbisbabyoung,brecentlybhiredbmalebuniversitybgraduatebwithbabbusiness
b

degree,braisedbinbabdowntownbneighbourhoodbinbToronto.bHowever,bbothbarebdeeplybcommi
ttedbtob
theirbfamilies,bsharebabcommonbwaybofbthinkingbaboutbimportantbworkbproblems,blikebtobwo
rkb
collaboratively,bandbarebinterestedbinbinternationalbassignmentsbinbthebfuture.bWhichbofbtheb
followingbdescribesbthebdiversitybbetweenbthesebtwo?b
A)blateral-levelbdiversityb
B)bdeep-levelbdiversityb
C)bsurface-levelbdiversityb
D)bindividual-levelbdiversityb
E)bhierarchical-levelbdiversityb

, Answer:bbCb
Explanation:bbC)bAlthoughbthesebtwobemployeesbseembverybdifferentbfrombonebanother,bthes
ebareb
surface-levelbdifferences.bIfbtheybarebablebtobgetbpastbthesebdifferencesbandbgetbtobknowboneb
anotherbonbabdeeperblevel,btheybwillblikelybfindbthatbtheirbdeep-levelbsimilaritiesbarebmoreb
importantbthanbtheirbsurface-levelbdifferencesbandbworkbverybwellbtogether.b
Diff:b3bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbApplicationb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b
b

DOWNLOADbTHEbTestbBankbforbEssentialsbofbOrganizationalbBehaviourb2nd
bbbbbbbbbbbbbbbbbbbbbbbbbbbEditionbRobbins

nursytestbank.store
4b
Copyrightb©b2020bPearsonbCanadabInc.b
7)bStevebandbDavebarebtwobunmarried,bwhite,bmalebcollegebgraduatesbfrombOntariobwhobrece
ntlyb
startedbworkingbtogether.bHowever,bStevebisbhighlybintroverted,bprefersbtobavoidbrisks,bsolici
tsbtheb
opinionsbofbothersbbeforebmakingbdecisions,bandblikesbthebofficebquiet.bDavebisbextroverted,br
isk-
seeking,bandbassertive,bandblikesbanbactive,benergeticbworkbenvironment.bWhichbofbthebfollo
wingb
describesbthebdiversitybbetweenbthesebtwo?b
A)blateral-levelbdiversityb
B)bdeep-levelbdiversityb
C)bsurface-levelbdiversityb
D)bindividual-levelbdiversityb
E)bhierarchical-levelbdiversityb
Answer:bbBb
Explanation:bbB)bSuperficially,btheybseembwellbmatched.bHowever,btheirbsurface-
levelbsimilarityb
willbnotbnecessarilybleadbtobpositivebinteractions,bbecausebtheybhavebfundamental,bdeep-
levelb
differences.bItbwillbbebabchallengebforbthembtobcollaboratebregularlybatbwork,bandbthey'llbhave
btob

makebsomebcompromisesbtobgetbthingsbdonebtogether.b
Diff:b3bbbbbbType:bMCb
AACSB:bbDiversebandbmulticulturalbworkbenvironmentsb
QuestbCategory:bbApplicationb
LO:bb2.1abDescribebthebdemographicbcharacteristicsbofbthebCanadianblabourbforce.b
b

8)bAccordingbtobab2015bpollbofb3,000bCanadiansbbetweenbthebagesbofb30bandb65,bwhatbpercen