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Georgia CPS Training: Part 2 Questions and Correct Detailed
Answers (Verified Answers)
Effective Listening
Ans: All about knowing what we're listening for. What you listen for is what you
HEAR:
1. Self-Talk: What a person believes about self and current situation.
2. Goals: What person believes would make life better.
3. Barriers: Why they believes they can't have that life.
Change Story = Change Person
1st Step: Igniting Spark of Hope
Ans: 1. Interest: Identify an area of interest.
Once interest is identified ask questions to clarify what is wanted.
Tell me more? How did you become interested in this?
pg. 1
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2nd Step: Igniting Spark of Hope
Ans: 2. Cost/ Benefits: Explore C/B of making change.
It is the benefits of making the change that motivate a person to act. Ask questions
that explore benefits.
Benefit of doing this? Cost of not doing this?
3rd Step: Igniting Spark of Hope
Ans: 3. Able to Do: Find actions that person is able to do.
Person needs to see that they can act on own behalf. Ask questions that explore
ways to start change.
What do you do to start? What of this could you do?
4th Step: Igniting Spark of Hope
pg. 2
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Ans: 4. Need Help With: Look for something that will require new skills.
There are always barriers to change or the change would have already happened. Ask
questions to discover barriers.
Difficulties you might encounter? What help is needed?
5th Step: Igniting Spark of Hope
Ans: 5. Supports: Explore the person's support network.
No one makes major changes by themselves. Ask questions that explore their
support network.
Who would support this change? Who wouldn't?
Dissatisfaction as an Avenue for Change
pg. 3
Georgia CPS Training: Part 2 Questions and Correct Detailed
Answers (Verified Answers)
Effective Listening
Ans: All about knowing what we're listening for. What you listen for is what you
HEAR:
1. Self-Talk: What a person believes about self and current situation.
2. Goals: What person believes would make life better.
3. Barriers: Why they believes they can't have that life.
Change Story = Change Person
1st Step: Igniting Spark of Hope
Ans: 1. Interest: Identify an area of interest.
Once interest is identified ask questions to clarify what is wanted.
Tell me more? How did you become interested in this?
pg. 1
, Click here- Nclex - Stuvia US
2nd Step: Igniting Spark of Hope
Ans: 2. Cost/ Benefits: Explore C/B of making change.
It is the benefits of making the change that motivate a person to act. Ask questions
that explore benefits.
Benefit of doing this? Cost of not doing this?
3rd Step: Igniting Spark of Hope
Ans: 3. Able to Do: Find actions that person is able to do.
Person needs to see that they can act on own behalf. Ask questions that explore
ways to start change.
What do you do to start? What of this could you do?
4th Step: Igniting Spark of Hope
pg. 2
, Click here- Nclex - Stuvia US
Ans: 4. Need Help With: Look for something that will require new skills.
There are always barriers to change or the change would have already happened. Ask
questions to discover barriers.
Difficulties you might encounter? What help is needed?
5th Step: Igniting Spark of Hope
Ans: 5. Supports: Explore the person's support network.
No one makes major changes by themselves. Ask questions that explore their
support network.
Who would support this change? Who wouldn't?
Dissatisfaction as an Avenue for Change
pg. 3
