NUR 1022C week 6-
h h h h
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Chapterh26:hCommunicating
Questionh1hAhnursehexplainshtohahclienththathhehwillhneedhtohhavehahbowelhprephbeforehgoinghtohhish
esophagogastroscopy.hOnhwhathshouldhthehnursehfocushtohimprovehcommunicationhskills?
1. Pace
2. Intonation
3. Simplicity
4. Clarity
CorrecthAnswer:h3
Questionh2hThehnursehobserveshduringhahdressinghchangehthaththehclientshwoundhhashbecomehinfec
ted.hWhenhaskedhbyhthehclienthhowhthehwoundhlooks,hthehnursehsayshithlookshfinehbuththehnurseshfa
cialhexpressionhdoesnthsupporththehresponse.hWhichhaspecthofhcommunicationhshouldhthishnursehi
mprove?
1. Adaptability
2. Credibility
3. Timinghandhrelevance
4. Clarityhandhbrevi
tyhCorrecthAnswer:h
1
Questionh3hType:hMCSAhAhnursehishworkinghonhahtelemetryhunithwhenhonehofhthehclientshhashahcar
NUR 1022C week 6- h h h
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, NUR 1022C week 6-
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diacharrest.hThehclientshspousehishinhthehroomhwhenhthehcodehteamharrives.hWhichhstatementhbyht
hehnursehtohthehspousehishthehbesthinhthishsituation?
1. Ihknowhyourehworriedhabouthyourhlovedhone.hImhsurehthishishahdifficulthsituationhforhyou.hDohy
ouhhavehanyhquestionshrighthnow?
2. Yourhspouseshhearthstopped.hAllhthesehpeopleharehherehtohhelphgethithstarted.
3. Yourhspouseshphysicianhwillhbehherehshortlyhandhexplainhallhofhthehmedicationhandhtreatmentht
hathyourhspousehishreceivinghrighthnow.
4. Ishtherehsomeonehyouhwouldhlikehtohcall?hImhsurehthishishahscaryhsituationhandhyouhmayhfe
elhmorehcomfortablehifhsomeonehwerehwithhyouhduringhthishtime.
CorrecthAnswer:h2
Questionh4hThehnursehentershahclientshroomhandhfindshthaththehtelephonehishlyinghinhthehclientshlap,h
tissuesharehwaddedhuphonhthehbed,handhthehclientsheyesharehredhandhwatery.hWhathishthehbesthresp
onsehbyhthehnurse?
1. CanhIhhanghthathphonehuphforhyou?
2. Well,hitshahbeautifulhdayhoutside.hLetshopenhthehblinds.
NUR 1022C week 6- h h h
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, NUR 1022C week 6-h h h h
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3. Hashyourhdoctorhbeenhinhtohtalkhtohyouhyet?
4. Youhlookhupset.hIshtherehanythinghyoudhlikehtohtalkhab
out?hCorrecthAnswer:h4
Questionh5hAhclienthhashbeenhsullenhandhwithdrawnhsincehreceivinghthehnewshofhherhcancerhdiag
nosis.hAshthehnursehentershthehroom,hthehclienthaskshforhassistancehwithhahshower.hWhichhcomm
enthbyhthehnursehishthehmosthappropriate?
1. Ifhyouhlookhbetter,hyouhmighthfeelhbetter.
2. Takinghahshowerhmighthwashhawayhsomehofhthathgloomhandhdoom.
3. Thishishahpositivehsign.hIllhbehrighthbackhwithhyourhsupplies.
4. Yourhspousehwillhbehgladhtohseehthathyourehfeelinghb
etter.hCorrecthAnswer:h3
Questionh6hAhnursehishworkinghinhahpediatrichclinichandhhashtohexplainhahnebulizerhtreatmenthtohahc
hild.hWhichhapproachhshouldhthehnursehuse?
1. Givehthehchildshparenthahfullhexplanation,hbuthmakehsurehthehchildhhearshwhathishsaid.
2. Leththehchildhhandlehthehequipmenthfirst,hthenhdemonstratehonhthehchildshdoll.
3. Starththehtreatment,hbuthmakehsurehthaththehparenthishtherehtohcomforththehchildhifhshehbecomesh
afraid.
4. Makehsurehthaththehphysicianhishavailablehforhquest
ions.hCorrecthAnswer:h2
Questionh7hAhnursehishgivinghahdemonstrationhofhnewhequipmenthtohthehresthofhthehnursinghunit.h
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Whichhlevelhofhproxemicshshouldhthehnursehuse?
1. Intimate
2. Personal
3. Social
4. Public
CorrecthAnswer:h3
Questionh8hAhnursehmusthperformhahcatheterizationhonhahmalehclient.hWhichhzonehofhproximityhsh
ouldhthehnursehusehforhthishintervention?
1. Personalhdistance
2. Intimatehdistance
3. Socialhdistance
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h h h h
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Chapterh26:hCommunicating
Questionh1hAhnursehexplainshtohahclienththathhehwillhneedhtohhavehahbowelhprephbeforehgoinghtohhish
esophagogastroscopy.hOnhwhathshouldhthehnursehfocushtohimprovehcommunicationhskills?
1. Pace
2. Intonation
3. Simplicity
4. Clarity
CorrecthAnswer:h3
Questionh2hThehnursehobserveshduringhahdressinghchangehthaththehclientshwoundhhashbecomehinfec
ted.hWhenhaskedhbyhthehclienthhowhthehwoundhlooks,hthehnursehsayshithlookshfinehbuththehnurseshfa
cialhexpressionhdoesnthsupporththehresponse.hWhichhaspecthofhcommunicationhshouldhthishnursehi
mprove?
1. Adaptability
2. Credibility
3. Timinghandhrelevance
4. Clarityhandhbrevi
tyhCorrecthAnswer:h
1
Questionh3hType:hMCSAhAhnursehishworkinghonhahtelemetryhunithwhenhonehofhthehclientshhashahcar
NUR 1022C week 6- h h h
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, NUR 1022C week 6-
h h h h
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diacharrest.hThehclientshspousehishinhthehroomhwhenhthehcodehteamharrives.hWhichhstatementhbyht
hehnursehtohthehspousehishthehbesthinhthishsituation?
1. Ihknowhyourehworriedhabouthyourhlovedhone.hImhsurehthishishahdifficulthsituationhforhyou.hDohy
ouhhavehanyhquestionshrighthnow?
2. Yourhspouseshhearthstopped.hAllhthesehpeopleharehherehtohhelphgethithstarted.
3. Yourhspouseshphysicianhwillhbehherehshortlyhandhexplainhallhofhthehmedicationhandhtreatmentht
hathyourhspousehishreceivinghrighthnow.
4. Ishtherehsomeonehyouhwouldhlikehtohcall?hImhsurehthishishahscaryhsituationhandhyouhmayhfe
elhmorehcomfortablehifhsomeonehwerehwithhyouhduringhthishtime.
CorrecthAnswer:h2
Questionh4hThehnursehentershahclientshroomhandhfindshthaththehtelephonehishlyinghinhthehclientshlap,h
tissuesharehwaddedhuphonhthehbed,handhthehclientsheyesharehredhandhwatery.hWhathishthehbesthresp
onsehbyhthehnurse?
1. CanhIhhanghthathphonehuphforhyou?
2. Well,hitshahbeautifulhdayhoutside.hLetshopenhthehblinds.
NUR 1022C week 6- h h h
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3. Hashyourhdoctorhbeenhinhtohtalkhtohyouhyet?
4. Youhlookhupset.hIshtherehanythinghyoudhlikehtohtalkhab
out?hCorrecthAnswer:h4
Questionh5hAhclienthhashbeenhsullenhandhwithdrawnhsincehreceivinghthehnewshofhherhcancerhdiag
nosis.hAshthehnursehentershthehroom,hthehclienthaskshforhassistancehwithhahshower.hWhichhcomm
enthbyhthehnursehishthehmosthappropriate?
1. Ifhyouhlookhbetter,hyouhmighthfeelhbetter.
2. Takinghahshowerhmighthwashhawayhsomehofhthathgloomhandhdoom.
3. Thishishahpositivehsign.hIllhbehrighthbackhwithhyourhsupplies.
4. Yourhspousehwillhbehgladhtohseehthathyourehfeelinghb
etter.hCorrecthAnswer:h3
Questionh6hAhnursehishworkinghinhahpediatrichclinichandhhashtohexplainhahnebulizerhtreatmenthtohahc
hild.hWhichhapproachhshouldhthehnursehuse?
1. Givehthehchildshparenthahfullhexplanation,hbuthmakehsurehthehchildhhearshwhathishsaid.
2. Leththehchildhhandlehthehequipmenthfirst,hthenhdemonstratehonhthehchildshdoll.
3. Starththehtreatment,hbuthmakehsurehthaththehparenthishtherehtohcomforththehchildhifhshehbecomesh
afraid.
4. Makehsurehthaththehphysicianhishavailablehforhquest
ions.hCorrecthAnswer:h2
Questionh7hAhnursehishgivinghahdemonstrationhofhnewhequipmenthtohthehresthofhthehnursinghunit.h
NUR 1022C week 6- h h h
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, NUR 1022C week 6-
h h h h
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Whichhlevelhofhproxemicshshouldhthehnursehuse?
1. Intimate
2. Personal
3. Social
4. Public
CorrecthAnswer:h3
Questionh8hAhnursehmusthperformhahcatheterizationhonhahmalehclient.hWhichhzonehofhproximityhsh
ouldhthehnursehusehforhthishintervention?
1. Personalhdistance
2. Intimatehdistance
3. Socialhdistance
NUR 1022C week 6- h h h
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