DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
DevelopingnManagementnSkills,n10en(Whetten/Cameron)n
Chaptern2n ManagingnPersonalnStress
1) Harrynworksninnanhighnstressnenvironment.nHenmakesnsurenthatnhensleepsnwellnandngetsnregularne
xercise.nHenisnstrengtheningnhisndrivingnforcesninnorderntonreducenthennegativeneffectsnofnstress.nA
nswer:n FALSE
Explanation:n StressnrepresentsnthendrivingnforcesninnLewin'snmodel.nHarrynisnstrengtheningnrestraini
ngnforcesnbyndevelopingnphysicalnresiliency.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n MajornElementsnofnStress
Skill:n Application
AACSB:n Applicationnofnknowledge
2) Innthenabsencenofnstress,nanpersonnisnlikelyntondonhis/hernbestnwork.n
Answer:n FALSE
Explanation:n Innthenabsencenofnanynstress,npeoplenfeelncompletelynborednandnlacknanyninclinationnto
nact.
Diff:n2
LearningnObjective:n 2.4nEnhancenpersonalnwell-
beingnTopic:n MajornElementsnofnStress
Skill:n Concept
AACSB:n Applicationnofnknowledge
3) GeorgenjustnfoundnoutnthatnBillnreceivednanletternfromnthengovernmentntaxnagencynaboutnanc
ertainndeductionnBillntook.nGeorgentooknthensamendeduction.nGeorgenisnworried.nThisnisnannex
amplenofnsituationalnstress.
Answer:n FALSE
Explanation:n Georgenisnexperiencingnanticipatorynstress:nandisagreeableneventnthatnthreatensntonocc
urnornannunpleasantnthingnthatnhasnnotnyetnhappened,nbutnmightnhappen.
Diff:n3
LearningnObjective:n 2.4nEnhancenpersonalnwell-
beingnTopic:n ManagingnStressors
Skill:n Application
AACSB:n Applicationnofnknowledge
4) Anstudentngroupnisnhavingntroublendefiningnthenmajornproblemsninnancasentheynarenstudying.nTheng
roupnlacksncohesion.nThenstressnthengroupnmembersnwillnmostnlikelynexperiencenwillnbenencounterns
tress.
Answer:n TRUE
Explanation:n Encounternstressorsnarenthosenwhichnresultnfromninterpersonalninteraction,nincludingna
ttemptingntonaccomplishnantasknwhilenpartnofnannoncohesivengroup.
Diff:n2
LearningnObjective:n 2.4nEnhancenpersonalnwell-
beingnTopic:n ManagingnStressors
Skill:n Application
AACSB:n Applicationnofnknowledge
1
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
5) Inndeterminingnwhethernannactivitynisnurgentnornimportantntonyounpersonally,nyounshouldndecideno
nnwhatngivesnyounansensenofnmeaningfulnpurpose.
Answer:n TRUE
Explanation:n OthernquestionsnincludenWhatndonInstandnfor?nWhatnwouldnInlikentonhavenaccomplishe
dn20nyearsnfromnnow?nWhatndonInwantntonbenrememberednfor?
Diff:n3
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Concept
AACSB:n Applicationnofnknowledge
6) Bonnienhasnrecentlynbeennpromotedntonmanagernofncustomernservicenandnisndeterminedntoneli
minatentimenstressorsninnhernnewnrole.nTonaccomplishnherngoal,nshenshouldnfocusnmostnofnherntim
enonnactivitiesnthatnarencategorizedninntermsnofnhighnimportancenandnhighnurgency.
Answer:n FALSE
Explanation:n Shenshouldnfocusnonnactivitiesnthatnarencategorizednasnlownurgencynandnhighnimportan
ceninnorderntonpreventntasksnfromnbecomingnhighnurgency,nandnmorenstressful.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Application
AACSB:n Applicationnofnknowledge
7) Onenwayntonmanagenyourntimenbetternisntondeterminenthencriticaln80npercentnofnthentasksnthatnn
eedndoingnandndonthosenfirst.
Answer:n FALSE
Explanation:n Typically,n20npercentnofnthenworknaccomplishesn80npercentnofnthenresults.nResearchns
howsnthatn20npercentnofnthenworknshouldnbenviewednasnhighnprioritynandnthenbulknofntimenshouldnben
spentnonnthosenthings.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Concept
AACSB:n Applicationnofnknowledge
8) Wantingntonmakenthenmostneffectivenusenofnyourntime,nyounschedulenthenweeklynstaffnmeetingnatn9
:00nA.M.nAccordingntonsuggestionsninnthentext,nthisnisnanneffectiventimenfornanweeklynstaffnmeeting.
Answer:n FALSE
Explanation:n Routinenmeetingsnshouldnbenheldnatnthenendnofnthenday.nEnergynandncreativitynlevelsnar
enhighestnearlyninnthendaynandnshouldnnotnbenwastednonntrivialnmatters.nFurthermore,nannautomaticnd
eadlinenquittingntimenwillnsetnantimenlimitnonnthenmeeting.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsn Topic
:n EffectivenTimenManagementnfornManagersnSkill:
n Concept
AACSB:n Applicationnofnknowledge
2
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
9) Ifnyounwantntontalkntonansubordinate,nitnwouldnprobablynbenanmorenefficientnusenofnyourntimenifny
oungontonhernofficenrathernthannmeetninnyournoffice.
Answer:n TRUE
Explanation:n Thisnisntruenbecausenyouncontrolnthenlengthnofnthenmeetingnbynbeingnfreentonleavenatnan
yntime.nHowever,nifnyounspendnanlotnofntimentravelingntonsubordinates'noffices,nthisnstrategynmaynnotn
beneffective.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Concept
AACSB:n Applicationnofnknowledge
10) Innreducingnencounternstress,nitnisnbetterntonhavenlargerndepositsnthannwithdrawalsninnthene
motionalnbanknaccount.
Answer:n TRUE
Explanation:n Largerndepositsninnannemotionalnbanknaccountnmeansnthatnthenrelationshipnisnstronge
rnandnmorenresilient.nCollaborativenrelationshipsndecreasenencounternstress.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n Community
Skill:n Concept
AACSB:n Applicationnofnknowledge
11) Thenauthorsnofnthentextnsuggestnthatnencounternstressncannbenreducednbynimprovingnandnd
evelopingnsocialnandncognitivenintelligence.
Answer:n FALSE
Explanation:n Thencorrectnanswernisnthatnencounternstressncannbenreducednbynimprovingnsocialnandne
motionalnintelligence.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n SocialnandnEmotionalnIntelligencenSkill
:n Concept
AACSB:n Applicationnofnknowledge
12) Accordingntonresearchncitedninnthentext,nsocialnsupportnatnworkncannmitigatenthenpossibilitynofnb
urnout.
Answer:n TRUE
Explanation:n Annationalnsurveynofnworkersnfoundnthatnemployeesnwhonratedntheirnmanagernasnsupp
ortivenandninterpersonallyncompetentnhadnlowernratesnofnburnout.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n SocialnandnEmotionalnIntelligencenSkill
:n Concept
AACSB:n Applicationnofnknowledge
3
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
, DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
13) Younhaventhenabilityntoncontrolnandnmanagenbothnyourncognitivenintelligencenandnemotionalni
ntelligence.
Answer:n FALSE
Explanation:n Bynandnlarge,ncognitivenintelligencenisnbeyondnourncontrol,nespeciallynafternthenfirstnfe
wnyearsnofnlife.nItnisnanproductnofnthengiftsnwithnwhichnwenwerenbornnornourngeneticncode.
Emotionalnintelligence,nonnthenothernhand,ncannbendevelopednandnincreased.nDiff:
n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n SocialnandnEmotionalnIntelligencenSkill
:n Concept
AACSB:n Applicationnofnknowledge
14) Researchnsuggestsnthatnthensinglenmostnimportantncontributorntonstressnisnanlacknofnfreedomna
ndnparticipationninndecisionnmakingnregardingnone'snjob.
Answer:n TRUE
Explanation:n Onenstudynshowednthatnindividualsnprovidednmorendiscretionninnmakingndecisionsnabo
utnassignedntasksnexperiencednfewerntimenstressors,nsituationalnstressors,nandnanticipatorynstressors.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressors
Topic:n EliminatingnSituationalnStressorsnThroughnWorknRedesignnSk
ill:n Concept
AACSB:n Applicationnofnknowledge
15) Redesigningnanjobnisnsuggestedninnthentextnasnanwayntoneliminatentimenstress.n
Answer:n FALSE
Explanation:n Worknredesignncanneffectivelyneliminatensituationalnstressorsnassociatednwithnthenwor
knitself,nbutnnotntimenstressors.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressors
Topic:n EliminatingnSituationalnStressorsnThroughnWorknRedesignnSk
ill:n Concept
AACSB:n Applicationnofnknowledge
16) Morgannisnancomputernprogrammer.nIfnwenallownMorganntonworknatnhomenwherenshenwouldnh
aventhenauthorityntonmakendecisionsnaboutnhownandnwhennshendidnhernwork,nwenwouldnlikelynred
ucensituationalnstress.
Answer:n TRUE
Explanation:n Workingnfromnhomenincreasesnautonomy,nwhichnisnonenofnthenfivendimensionsninnHac
kmannandncolleagues'njobnredesignnmodel.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressors
Topic:n EliminatingnSituationalnStressorsnThroughnWorknRedesignnSk
ill:n Application
AACSB:n Applicationnofnknowledge
4
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
n n n n n n n n n n
en
DevelopingnManagementnSkills,n10en(Whetten/Cameron)n
Chaptern2n ManagingnPersonalnStress
1) Harrynworksninnanhighnstressnenvironment.nHenmakesnsurenthatnhensleepsnwellnandngetsnregularne
xercise.nHenisnstrengtheningnhisndrivingnforcesninnorderntonreducenthennegativeneffectsnofnstress.nA
nswer:n FALSE
Explanation:n StressnrepresentsnthendrivingnforcesninnLewin'snmodel.nHarrynisnstrengtheningnrestraini
ngnforcesnbyndevelopingnphysicalnresiliency.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n MajornElementsnofnStress
Skill:n Application
AACSB:n Applicationnofnknowledge
2) Innthenabsencenofnstress,nanpersonnisnlikelyntondonhis/hernbestnwork.n
Answer:n FALSE
Explanation:n Innthenabsencenofnanynstress,npeoplenfeelncompletelynborednandnlacknanyninclinationnto
nact.
Diff:n2
LearningnObjective:n 2.4nEnhancenpersonalnwell-
beingnTopic:n MajornElementsnofnStress
Skill:n Concept
AACSB:n Applicationnofnknowledge
3) GeorgenjustnfoundnoutnthatnBillnreceivednanletternfromnthengovernmentntaxnagencynaboutnanc
ertainndeductionnBillntook.nGeorgentooknthensamendeduction.nGeorgenisnworried.nThisnisnannex
amplenofnsituationalnstress.
Answer:n FALSE
Explanation:n Georgenisnexperiencingnanticipatorynstress:nandisagreeableneventnthatnthreatensntonocc
urnornannunpleasantnthingnthatnhasnnotnyetnhappened,nbutnmightnhappen.
Diff:n3
LearningnObjective:n 2.4nEnhancenpersonalnwell-
beingnTopic:n ManagingnStressors
Skill:n Application
AACSB:n Applicationnofnknowledge
4) Anstudentngroupnisnhavingntroublendefiningnthenmajornproblemsninnancasentheynarenstudying.nTheng
roupnlacksncohesion.nThenstressnthengroupnmembersnwillnmostnlikelynexperiencenwillnbenencounterns
tress.
Answer:n TRUE
Explanation:n Encounternstressorsnarenthosenwhichnresultnfromninterpersonalninteraction,nincludingna
ttemptingntonaccomplishnantasknwhilenpartnofnannoncohesivengroup.
Diff:n2
LearningnObjective:n 2.4nEnhancenpersonalnwell-
beingnTopic:n ManagingnStressors
Skill:n Application
AACSB:n Applicationnofnknowledge
1
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
5) Inndeterminingnwhethernannactivitynisnurgentnornimportantntonyounpersonally,nyounshouldndecideno
nnwhatngivesnyounansensenofnmeaningfulnpurpose.
Answer:n TRUE
Explanation:n OthernquestionsnincludenWhatndonInstandnfor?nWhatnwouldnInlikentonhavenaccomplishe
dn20nyearsnfromnnow?nWhatndonInwantntonbenrememberednfor?
Diff:n3
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Concept
AACSB:n Applicationnofnknowledge
6) Bonnienhasnrecentlynbeennpromotedntonmanagernofncustomernservicenandnisndeterminedntoneli
minatentimenstressorsninnhernnewnrole.nTonaccomplishnherngoal,nshenshouldnfocusnmostnofnherntim
enonnactivitiesnthatnarencategorizedninntermsnofnhighnimportancenandnhighnurgency.
Answer:n FALSE
Explanation:n Shenshouldnfocusnonnactivitiesnthatnarencategorizednasnlownurgencynandnhighnimportan
ceninnorderntonpreventntasksnfromnbecomingnhighnurgency,nandnmorenstressful.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Application
AACSB:n Applicationnofnknowledge
7) Onenwayntonmanagenyourntimenbetternisntondeterminenthencriticaln80npercentnofnthentasksnthatnn
eedndoingnandndonthosenfirst.
Answer:n FALSE
Explanation:n Typically,n20npercentnofnthenworknaccomplishesn80npercentnofnthenresults.nResearchns
howsnthatn20npercentnofnthenworknshouldnbenviewednasnhighnprioritynandnthenbulknofntimenshouldnben
spentnonnthosenthings.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Concept
AACSB:n Applicationnofnknowledge
8) Wantingntonmakenthenmostneffectivenusenofnyourntime,nyounschedulenthenweeklynstaffnmeetingnatn9
:00nA.M.nAccordingntonsuggestionsninnthentext,nthisnisnanneffectiventimenfornanweeklynstaffnmeeting.
Answer:n FALSE
Explanation:n Routinenmeetingsnshouldnbenheldnatnthenendnofnthenday.nEnergynandncreativitynlevelsnar
enhighestnearlyninnthendaynandnshouldnnotnbenwastednonntrivialnmatters.nFurthermore,nannautomaticnd
eadlinenquittingntimenwillnsetnantimenlimitnonnthenmeeting.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsn Topic
:n EffectivenTimenManagementnfornManagersnSkill:
n Concept
AACSB:n Applicationnofnknowledge
2
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
9) Ifnyounwantntontalkntonansubordinate,nitnwouldnprobablynbenanmorenefficientnusenofnyourntimenifny
oungontonhernofficenrathernthannmeetninnyournoffice.
Answer:n TRUE
Explanation:n Thisnisntruenbecausenyouncontrolnthenlengthnofnthenmeetingnbynbeingnfreentonleavenatnan
yntime.nHowever,nifnyounspendnanlotnofntimentravelingntonsubordinates'noffices,nthisnstrategynmaynnotn
beneffective.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n EffectivenTimenManagement
Skill:n Concept
AACSB:n Applicationnofnknowledge
10) Innreducingnencounternstress,nitnisnbetterntonhavenlargerndepositsnthannwithdrawalsninnthene
motionalnbanknaccount.
Answer:n TRUE
Explanation:n Largerndepositsninnannemotionalnbanknaccountnmeansnthatnthenrelationshipnisnstronge
rnandnmorenresilient.nCollaborativenrelationshipsndecreasenencounternstress.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n Community
Skill:n Concept
AACSB:n Applicationnofnknowledge
11) Thenauthorsnofnthentextnsuggestnthatnencounternstressncannbenreducednbynimprovingnandnd
evelopingnsocialnandncognitivenintelligence.
Answer:n FALSE
Explanation:n Thencorrectnanswernisnthatnencounternstressncannbenreducednbynimprovingnsocialnandne
motionalnintelligence.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n SocialnandnEmotionalnIntelligencenSkill
:n Concept
AACSB:n Applicationnofnknowledge
12) Accordingntonresearchncitedninnthentext,nsocialnsupportnatnworkncannmitigatenthenpossibilitynofnb
urnout.
Answer:n TRUE
Explanation:n Annationalnsurveynofnworkersnfoundnthatnemployeesnwhonratedntheirnmanagernasnsupp
ortivenandninterpersonallyncompetentnhadnlowernratesnofnburnout.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n SocialnandnEmotionalnIntelligencenSkill
:n Concept
AACSB:n Applicationnofnknowledge
3
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
, DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
n n n n n n n n n n
en
13) Younhaventhenabilityntoncontrolnandnmanagenbothnyourncognitivenintelligencenandnemotionalni
ntelligence.
Answer:n FALSE
Explanation:n Bynandnlarge,ncognitivenintelligencenisnbeyondnourncontrol,nespeciallynafternthenfirstnfe
wnyearsnofnlife.nItnisnanproductnofnthengiftsnwithnwhichnwenwerenbornnornourngeneticncode.
Emotionalnintelligence,nonnthenothernhand,ncannbendevelopednandnincreased.nDiff:
n2
LearningnObjective:n 2.1nEliminatenstressorsnT
opic:n SocialnandnEmotionalnIntelligencenSkill
:n Concept
AACSB:n Applicationnofnknowledge
14) Researchnsuggestsnthatnthensinglenmostnimportantncontributorntonstressnisnanlacknofnfreedomna
ndnparticipationninndecisionnmakingnregardingnone'snjob.
Answer:n TRUE
Explanation:n Onenstudynshowednthatnindividualsnprovidednmorendiscretionninnmakingndecisionsnabo
utnassignedntasksnexperiencednfewerntimenstressors,nsituationalnstressors,nandnanticipatorynstressors.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressors
Topic:n EliminatingnSituationalnStressorsnThroughnWorknRedesignnSk
ill:n Concept
AACSB:n Applicationnofnknowledge
15) Redesigningnanjobnisnsuggestedninnthentextnasnanwayntoneliminatentimenstress.n
Answer:n FALSE
Explanation:n Worknredesignncanneffectivelyneliminatensituationalnstressorsnassociatednwithnthenwor
knitself,nbutnnotntimenstressors.
Diff:n1
LearningnObjective:n 2.1nEliminatenstressors
Topic:n EliminatingnSituationalnStressorsnThroughnWorknRedesignnSk
ill:n Concept
AACSB:n Applicationnofnknowledge
16) Morgannisnancomputernprogrammer.nIfnwenallownMorganntonworknatnhomenwherenshenwouldnh
aventhenauthorityntonmakendecisionsnaboutnhownandnwhennshendidnhernwork,nwenwouldnlikelynred
ucensituationalnstress.
Answer:n TRUE
Explanation:n Workingnfromnhomenincreasesnautonomy,nwhichnisnonenofnthenfivendimensionsninnHac
kmannandncolleagues'njobnredesignnmodel.
Diff:n2
LearningnObjective:n 2.1nEliminatenstressors
Topic:n EliminatingnSituationalnStressorsnThroughnWorknRedesignnSk
ill:n Application
AACSB:n Applicationnofnknowledge
4
Copyrightn©n2020nPearsonnEducation,nInc.
mynursytest.store
