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HMGT 200 Final Certification Exam Study
Guide Spring 2017 Questions and
Correct Answers/ Latest Update /
Already Graded
The primary focus of a supervisor's job is to:
A) help evaluate the performance of other supervisors.
B) direct the work of employees.
C) determine organizational goals.
D) reduce departmental costs.
Ans: B) direct the work of employees.
Jorge, a dining room supervisor, complained to his boss when the
catering manager let two dining room buspersons leave work before
the end of their shift. Which of the following management principles
may have been violated?
A) common good
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B) division of labor
C) unity of command
D) staff stability
Ans: C) unity of command
What is formal authority?
A) evaluating the responsibilities and tasks a person has in a job
B) the power a person has because of his or her abilities and
personal traits
C) giving employees the freedom to develop and implement plans
D) the power that comes with the position a person holds in the
organization
Ans: D) the power that comes with the position a person holds in the
organization
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Which of the following statements about supervisor responsibility is
TRUE?
A) When a supervisor delegates a task, the supervisor is ultimately
responsible for the employee's performance.
B) A responsible supervisor always has high levels of formal and
informal authority.
C) Supervisors are not evaluated on how well they accomplish tasks
assigned to them.
D) When a supervisor delegates a task, the employee becomes
ultimately responsible for the task.
Ans: A) When a supervisor delegates a task, the supervisor is ultimately
responsible for the employee's performance.
Which of the following components of management best describes
ensuring efficient execution of tasks and activities that involve
several departments or areas of operations?
A) organizing
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B) staffing
C) coordinating
D) evaluating
Ans: C) coordinating
A ____________ bridges strategic and operational planning activities
by specifying how the organization will move forward in the
upcoming year toward attaining long-range goals.
A) business plan
B) values plan
C) marketing plan
D) mission statement
Ans: A) business plan
Which of the following set of skills is most directly related to
effectively supervising the work of employees?
HMGT 200 Final Certification Exam Study
Guide Spring 2017 Questions and
Correct Answers/ Latest Update /
Already Graded
The primary focus of a supervisor's job is to:
A) help evaluate the performance of other supervisors.
B) direct the work of employees.
C) determine organizational goals.
D) reduce departmental costs.
Ans: B) direct the work of employees.
Jorge, a dining room supervisor, complained to his boss when the
catering manager let two dining room buspersons leave work before
the end of their shift. Which of the following management principles
may have been violated?
A) common good
,2 | Page
B) division of labor
C) unity of command
D) staff stability
Ans: C) unity of command
What is formal authority?
A) evaluating the responsibilities and tasks a person has in a job
B) the power a person has because of his or her abilities and
personal traits
C) giving employees the freedom to develop and implement plans
D) the power that comes with the position a person holds in the
organization
Ans: D) the power that comes with the position a person holds in the
organization
,3 | Page
Which of the following statements about supervisor responsibility is
TRUE?
A) When a supervisor delegates a task, the supervisor is ultimately
responsible for the employee's performance.
B) A responsible supervisor always has high levels of formal and
informal authority.
C) Supervisors are not evaluated on how well they accomplish tasks
assigned to them.
D) When a supervisor delegates a task, the employee becomes
ultimately responsible for the task.
Ans: A) When a supervisor delegates a task, the supervisor is ultimately
responsible for the employee's performance.
Which of the following components of management best describes
ensuring efficient execution of tasks and activities that involve
several departments or areas of operations?
A) organizing
, 4 | Page
B) staffing
C) coordinating
D) evaluating
Ans: C) coordinating
A ____________ bridges strategic and operational planning activities
by specifying how the organization will move forward in the
upcoming year toward attaining long-range goals.
A) business plan
B) values plan
C) marketing plan
D) mission statement
Ans: A) business plan
Which of the following set of skills is most directly related to
effectively supervising the work of employees?
