Chapterg1g g MeetinggPresentgandgEmerginggStrategicgHumangResourcegChallenges
1) AsgthegdirectorgofgHR,gyougaregingagmeetinggwithgyourgcorporategofficersgdiscussinggthegfirm
'sgdeliberategusegofgpersonnelgtoggaingagcompetitivegedgegingthegmarketplace.gYougaregmostglik
elygdiscussing:
A) humangresourcegpolicies.
B) corporategobjectives.
C) humangresourcegstrategies.
D) linegemployees.
gAnswer:g C
Diff:g1
AACSB:g AnalyticalgthinkinggSki
ll:g Application
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
2) Tonygworksgingthegfinancegdepartmentgasgangaccountinggclerk.gHegkeepsgagtimegcardgan
dgreceivesgextragpaygforganygovertimeghegworks.gTonygisgmostglikelyga(n):
A) exemptglinegemployee.
B) nonexemptgstaffgemployee.
C) exemptgstaffgemployee.
D) nonexemptglinegemployee.
gAnswer:g B
Diff:g2
AACSB:g AnalyticalgthinkinggSki
ll:g Application
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
3) Salariedgemployeesgaregalsogknowngasg employees.
A) exempt
B) senior
C) staff
D) linegAn
swer:g AgDi
ff:g1
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
1
Copyrightg©g2020gPearsongEducation,gInc
.
,4) WhichgofgthegfollowinggisgangenvironmentalgchallengegfacedgbygmoderngHRgmanagers?
A) Jobginsecurity
B) Decentralization
C) Globalization
D) Self-
managedgworkgteamsgAnswe
r:g C
Diff:g1
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
5) DuegtogthegincreasinggworkgpacegandgburnoutgingthegUnitedgStates,gmoregworkersgaregdealin
ggwithgstress.gAccordinggtogyourgtext,gangincreasinggnumbergofgfirmsgaregchoosinggto:
A) providegemployeesgwithgstress-controlgprograms.
B) requiregemployeesgtogtakeglongergbreaksgduringgthegworkgday.
C) encouragegtelecommuting,gjobgsharing,gandgemploymentgsabbaticals.
D) informgpotentialgemployeesgofgthisgchallengegduringgtheginterviewinggprocess
.gAnswer:g A
Diff:g3
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
6) WhichgofgthegfollowinggisgNOTgtruegofgthegInternetgRevolutiongasgitgrelatesgtogHRM?
A) Writinggskillsgaregessentialgtogeffectivege-mailgcommunications.
B) Thegrecruiting,gscreening,gandghiringgprocessgisgstreamlined.
C) Onlinegcorporategtraininggisgsurpassinggclassroomgtraining.
D) Cross-
culturalgunderstandinggisglessgimportant.gAnswer:
gD
Diff:g3
AACSB:g Informationgtechnology
gSkill:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
7) WhatgisgthegprimarygreasongforgthegrisinggimportancegofgHRgatgfirmsgovergtheglastgfo
urgdecades?
A) Marketgglobalization
B) Workforcegdiversity
C) Employmentglaws
D) Technology
gAnswer:g CgDi
ff:g2
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
2
Copyrightg©g2020gPearsongEducation,gInc
.
,8) Agdual-careergfamilygisgonegingwhich:
A) thegmajorgbreadgwinnergworksgtwogjobs.
B) thegwifegisgaghomemakergandgtheghusbandgworksgoutsidegofgtheghome.
C) bothghusbandgandgwifegwork.
D) bothghusbandgandgwifegowngtheirgowngbusiness
.gAnswer:g C
Diff:g1
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
9) Firmsgaregincreasinglygintroducinggfamily-friendlygprogramsgto:
A) complygwithgfederalgEEOglegislation.
B) hiregandgretaingthegbestgworkers.
C) providegessentialgtraining.
D) gaingtaxgbenefits.
gAnswer:g B
Diff:g2
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
10) Growthgingservicegsectorgemploymentgisgmostglikelygtiedgto:
A) advancesgingtechnologygthatgeliminategmanufacturinggjobs.
B) thegincreasinggnumbergofgwomengenteringgthegworkforce.
C) increasinggeffortsgtogmatchgindividualsgtogthegcorrectgjobs.
D) angoverabundancegofghighlygeducatedgjobgcandidates
.gAnswer:g A
Diff:g3
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
11) ThegneedgforgskilledgemployeesgingthegUnitedgStatesghas:
A) intensifiedgingthegservicegsectorgduegtogtechnologygadvancements.
B) decreasedgbecausegthegnumbergofgjobsgrequiringgagcollegegeducationghasgdeclined.
C) leveledgoffgbecauseggovernmentgprogramsghavegimprovedgskillglevelsgofgthegworkforce.
D) decreasedgduegtogthegrisinggnumbergofghighly-
educatedgimmigrantsgingthegtechnologygfield.gAnswer:g A
Diff:g2
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
3
Copyrightg©g2020gPearsongEducation,gInc
.
, 12) Companiesgspendgaroundg billiongdollarsgeachgyeargongemployeegtraininggprograms.
A) 20
B) 35
C) 60
D) 70
Answer:g CgDif
f:g1
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
13) Whichgofgthegfollowinggwouldgnotgbegmeasuredgbygagjobgsimulation?
A) Effectiveghandlinggofgirategcustomers
B) Technicalgapplicationsgofgprojectgmanagement
C) Abilitygtogworkgingagmulti-ethnicgenvironment
D) Soundgjudgmentgwhengfacedgwithgethicalgdilemma
sgAnswer:g B
Diff:g3
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
14) HRgpoliciesgaffectgagfirm'sgcompetitivegpositiongingallgofgthegfollowinggwaysgEXCEPTgby:
A) improvinggquality.
B) controllinggcosts.
C) creatinggdistinctivegcapabilities.
D) developinggmissiongstatements.
gAnswer:g D
Diff:g3
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
15) Whichgtermgrefersgtogtransferringgresponsibilitygandgdecision-
makinggauthoritygfromgagcentralgofficegtogpeoplegclosergtogthegsituationgthatgdemandsgattention?
A) Decentralization
B) Restructuring
C) Downsizing
D) Outsourcing
gAnswer:g AgDi
ff:g1
AACSB:g AnalyticalgthinkinggSki
ll:g Concept
LO:g 1.1:gDescribegthegmajorgchallengesgaffectinggHR
4
Copyrightg©g2020gPearsongEducation,gInc
.