Exam 1 (Ch. 1-5) Questions and Answers
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What is the main focus of industrial-organizational psychology?
✔✔ To study human behavior in the workplace
Who is considered one of the founders of industrial-organizational psychology in the United
States?
✔✔ Hugo Munsterberg
What is job analysis used for in organizational settings?
✔✔ To identify tasks, duties, and skills required for a job
What is the difference between industrial and organizational psychology?
✔✔ Industrial focuses on job roles and performance; organizational focuses on employee
behavior and well-being
What does the term "validity" mean in psychological testing?
1
,✔✔ The degree to which a test measures what it claims to measure
Why is reliability important in selection testing?
✔✔ Because consistent results increase trust in test outcomes
What is one key goal of performance appraisal systems?
✔✔ To evaluate and improve employee performance
What type of research method is commonly used in IO psychology?
✔✔ Surveys and field studies
What is the Hawthorne effect?
✔✔ The change in behavior when individuals know they are being observed
What does OCB stand for in organizational psychology?
✔✔ Organizational Citizenship Behavior
Why is employee motivation important to organizations?
2
,✔✔ It leads to higher productivity and engagement
What is the purpose of structured interviews during hiring?
✔✔ To ask the same questions to all candidates for consistency
How does job satisfaction influence turnover?
✔✔ Lower satisfaction increases the likelihood of turnover
What is one advantage of using job simulations in hiring?
✔✔ They provide realistic previews of job tasks
What is the term for the mental and emotional strain caused by job demands?
✔✔ Occupational stress
What does the term "work-life balance" refer to?
✔✔ The ability to manage job responsibilities and personal life
What is goal-setting theory based on?
3
, ✔✔ The idea that clear and challenging goals improve performance
What is an example of a situational factor in job performance?
✔✔ Availability of tools or resources
What is meant by the term "employee engagement"?
✔✔ The level of commitment and enthusiasm an employee has for their work
Why are organizational values important?
✔✔ They guide behavior and influence company culture
What is the purpose of job enrichment?
✔✔ To increase motivation by giving employees more responsibility and variety
How does feedback affect job performance?
✔✔ It helps employees adjust and improve their performance
What is one outcome of effective leadership?
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