g g gg
ZATIONAL BEHAVIOR, 15
gg g
TH
g EDITION, STEPHEN g
P. ROBBINS, TIMOTHY A. JUDGE, I
g g g g g
SBN-10: 0132834871, ISBN-13:
g g
9780132834872, ISBN-10: g
0133029905, ISBN-13: g
9780133029901
,TablegofgContents
Partg1:gIntroduction
Chapterg1:gWhatgIsgOrganizationalgBehavior?g
Partg2:gThegIndividual
Chapterg2:gDiversitygingOrganizationsgC
hapterg3:gAttitudesgandgJobgSatisfactiong
Chapterg4:gEmotionsgandgMoodsg Chapt
erg5:gPersonalitygandgValues
Chapterg6:gPerceptiongandgIndividualgDecisiongMakingg
Chapterg7:gMotivationgConcepts
Chapterg8:gMotivation:gFromgConceptsgtogApplicationsg
Partg3:gThegGroup
Chapterg9:gFoundationsgofgGroupgBehaviorgC
hapterg10:gUnderstandinggWorkgTeamsgChapt
erg11:gCommunication
Chapterg12:gLeadershipgChapt
erg13:gPowergandgPolitics
Chapterg14:gConflictgandgNegotiationgP
artg4:gThegOrganizationgSystem
Chapterg15:gFoundationsgofgOrganizationgStructuregChap
terg16:gOrganizationalgCulture
Chapterg17:gHumangResourcegPoliciesgandgPracticesgChapt
erg18:gOrganizationalgChangegandgStressgManagement
,OrganizationalgBehavior,g15eg(Robbins/Judge)gCha
pterg1g WhatgIsgOrganizationalgBehavior?
1) aregdefinedgasgpeoplegwhogoverseegthegactivitiesgofgothersgandgwhogaregresponsiblegforgattainin
gggoalsgingorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
gAnswer:gB
2) SallygMitchellgworksgasgagmanagergatgangenvironmentalgorganization.gShegisgcurrentlygworkinggongagglobalg
warminggprojectgandgdecidesgwhatgtasksgrelatedgtogcreatinggawarenessgaboutgthegissuegneedgtogbegdone.gIngadd
ition,gshegisgalsogdecidinggwhichgmembersgofghergteamgwillgworkgongengaginggwithgthegpublicgandgwhichgwillg
workgonglobbyinggwithgtheggovernment.gShegisgalsogassigninggpeoplegasgteamgmembersgtogensuregthatgtasksgar
egundertakengongtime.gWhichgofgthegfollowinggcategoriesgofgfunctionsgisgMitchellgundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
gAnswer:gB
3) JohannagReid,gagcampaigngmanagergatgagchildgrightsgorganization,grecentlygstartedgworkinggongangilliterac
ygproject.gDuringgthegproject,gshegneedsgtogmotivategteamgmembersgtogattaingtheirgprojectgmilestonesgandgdi
rectgthemgthroughgdifferentgphasesgofgthegproject.gWhichgofgthegfollowinggkindsgofgfunctionsgwillgthesegtas
ksgbegcoveredgunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingg
Answer:gE
4) LesleygTorresgisgagprojectgmanagergforgthegcampaigng"ActiongagainstgDeforestationgingIndonesia".gShegrec
entlygfacedgagglitchgwhengthegcampaigngcouldgnotgbeglaunchedgpubliclygaccordinggtogschedule.gTorresgmonit
oredgthegschedulegtogfindgthegcausegofgthegdelay,gbeforegspeedinggupgthegimplementationgprocessgbygallocatin
ggmoregmembersgforgthegimplementationgphase.gBygdoinggthis,gwhichgofgthegfollowinggfunctionsgisgshegperfor
ming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer:g A
5) Whichgofgthegfollowinggfunctionsgdogmanagersgundertakegasgpartgofgplanninggfunctions?
A) defininggangorganization'sggoals
B) implementinggstrategiesgforgachievingggoals
C) executinggplansgtogintegrategactivities
D) accomplishingggoalsgofgagproject
E) employinggstrategiesgtogcoordinategtasks
gAnswer:g A
6) AccordinggtogHenrygMintzberg,gagfactorygsupervisorggivinggaggroupgofghighgschoolgstudentsgagtourgofgthegpla
ntgmaygbegtermedgasga .
A) leader
B) figurehead
C) resourcegallocator
D) negotiator
E) disturbanceghandler
gAnswer:gB
7) EllengOrtizgworksgasgagsalesgmanagergatgagtelecomgfirm.gThegcompanyghasgrecentlyglaunchedgagnewgproductg
ingthegmarket.gHergworkgingthegnextgfewgweeksginvolvesgsharinggknowledgegaboutgthegproductgwithghergteamg
members.gShegwillgalsogneedgtoginspiregthemgtogreachgtheirgsalesgtargets,gandgclarifyganygdoubtsgaboutgthegnew
gproduct.gWhichgofgthegfollowinggrolesgisgOrtizgplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
gAnswer:g A
8) ReginagGeorgegworksgasgagcampaigngmanagergingagnot-for-
profitgorganizationgingHampshire.gForgthegupcominggcampaigngagainstggeneticgengineering,gshegisgnetworkingg
withgmanagersgwhogaregworkinggongthegissuegofgfoodgsafety.gThroughghergnetworkgofgcontacts,gshegstrivesgtogga
inginformationgaboutgthegstakeholdersgingthegfoodgindustrygandgotherglobbyggroups.gWhichgofgthegfollowinggrol
esgisgGeorgegmostglikelygtogbegplayinggaccordinggtogMintzberg'sgclassificationgofgmanagerialgroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcegallocator
gAnswer:gC
9) AnnettegSimpsongworksgforgagfashionghousegingParisgandgisgpreparinggforgthegcompany'sgupcomingglinegofgw
intergclothing.gShegisgcurrentlygresearchinggonlinegtogknowgwhatgisgingvoguegthisgseason.gIngaddition,gshegisgalso
gnetworkinggwithgcontactsgfromgthegpressgandgfashiongmagazinegeditorsgtogunderstandgthegchanginggtastesgofgc
onsumers.gWhichgofgthegfollowinggrolesgisgSimpsongplayinggaccordinggtogMintzberg'sgclassificationgofgmanage
rialgroles?
A) figurehead
B) leader
C) symbolghead
D) monitor
E) spokesperson