Marketing 350 Exam 1 UTK 2025 update|
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the product helps to establish the user's identity.
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1 relationship marketing 2 consumer behavior
self-concept attachment 4 interdependence
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Terms in this set (192)
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80/20 Rule 20 percent of users account for 80 percent of sales.
demographics descriptive characteristics of a population
members share opinions and recommendations
about anything from Barbie dolls to baseball fantasy
league team lineups to iPhone apps. Gail forms
consumption
bonds with fellow group members because they use
communities
the same products. There is also pressure on each
group member to buy things that will meet with the
group's approval.
organization targets its product, service, or idea
only to specific groups of consumers rather than to
market segmentation
everybody—even if it means that other consumers
strategies
who don't belong to this target market aren't
attracted to it.
It is the study of the processes involved when
individuals or groups select, purchase, use, or
consumer behavior
dispose of products, services, ideas, or experiences
to satisfy needs and desires.
ransaction in which two or more organizations or
exchange people give and receive something of value, is an
integral part of marketing.
the issues that influence the consumer before,
consumption process
during, and after a purchase.
person who identifies a need or desire, makes a
consumer purchase, and then disposes of the product during
the three stages of the consumption process.
most faithful customers. Sometimes companies
heavy users define market segments when they identify their
heavy users.
how we divide age, gender, family structure, social class and
consumers up: income, race and ethnicity, lifestyles
demographics
how we divide demographics, geographics, psychographics,
consumers up behavioral
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interact with customers on a regular basis and give
them solid reasons to maintain a bond with the
company over time. A focus on relationships is even
relationship marketing more vital, especially during the nasty economic
conditions we've recently experienced; when times
are tough, people tend to rely on their good friends
for support!
tracks specific consumers' buying habits closely and
database marketing crafts products and messages tailored precisely to
people's wants and needs based on this information.
The collection and analysis of extremely large
big data
datasets.
the music, movies, sports, books, celebrities, and
other forms of entertainment that the mass market
popular culture
produces and consumes—is both a product of and
an inspiration for marketers.
takes the view that much of consumer behavior
resembles actions in a play. We as consumers seek
the lines, props, and costumes necessary to put on a
role theory good performance. Because people act out many
different roles, they sometimes alter their
consumption decisions depending on the particular
"play" they are in at the time.
self-concept attachment the product helps to establish the user's identity.
nostalgic attachment the product serves as a link with a past self.
the product is a part of the user's daily routine. this
interdependence
has the biggest impact if you change your routine.
the product elicits emotional bonds of warmth,
love
passion, or other strong emotion.
something a person must have to live or achieve a
need
goal.
specific manifestation of a need that personal and
want
cultural factors determine.
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