Public Safety Telecommunicator 1
Modules 1-3 questions with verified
answers already passed
Summarize the attributes of a professional public telecommunicator. - correct
answer ✔✔Dedicated
Determined
Hardworking
Professional
Calm
Responsible
Honest
Define Duty to Serve - correct answer ✔✔To provide the highest level of service
for the public in their time of need; serving as the critical communications link
between the citizen and public safety personnel.
Explain the telecommunicator's responsibilities regarding confidentiality. - correct
answer ✔✔Specific information about your work must not be revealed to people
outside the public safety arena.
Describe the relationship between a telecommunicator's code of ethics and that
of PSAP. - correct answer ✔✔Responsibility for meeting these codes transfers to
the individual employee.
, Explain the purpose of a formal organizational structure. - correct answer
✔✔Personnel and job responsibilities, typically referred to as the chain of
command.
List the common elements of basic telecommunications. - correct answer
✔✔Information gathering
Radio and telephone communications
Resource allocation
Records Management
Function under FCC rules
Handling requests and being responsive to calls from the public
Describe what is involved in fire service communications. - correct answer
✔✔Dispatching, communicating, and resource managing with Fire Service.
(Response personnel, fire marshals, arson investigations unit, HAZMAT units,
explosive ordinance disposal units, etc.)
Describe what is involved in law enforcement communications. - correct answer
✔✔Dispatching, communicating, and resource managing with Law Enforcement.
(Police/sheriff/highway patrol response personnel, detective bureaus,
SWAT/hostage rescue teams, crime scene investigations units, etc.)
Describe what is involved in emergency medical service communications. - correct
answer ✔✔Dispatching, communicating, and resource managing with Emergency
Medical Service Communications.
Modules 1-3 questions with verified
answers already passed
Summarize the attributes of a professional public telecommunicator. - correct
answer ✔✔Dedicated
Determined
Hardworking
Professional
Calm
Responsible
Honest
Define Duty to Serve - correct answer ✔✔To provide the highest level of service
for the public in their time of need; serving as the critical communications link
between the citizen and public safety personnel.
Explain the telecommunicator's responsibilities regarding confidentiality. - correct
answer ✔✔Specific information about your work must not be revealed to people
outside the public safety arena.
Describe the relationship between a telecommunicator's code of ethics and that
of PSAP. - correct answer ✔✔Responsibility for meeting these codes transfers to
the individual employee.
, Explain the purpose of a formal organizational structure. - correct answer
✔✔Personnel and job responsibilities, typically referred to as the chain of
command.
List the common elements of basic telecommunications. - correct answer
✔✔Information gathering
Radio and telephone communications
Resource allocation
Records Management
Function under FCC rules
Handling requests and being responsive to calls from the public
Describe what is involved in fire service communications. - correct answer
✔✔Dispatching, communicating, and resource managing with Fire Service.
(Response personnel, fire marshals, arson investigations unit, HAZMAT units,
explosive ordinance disposal units, etc.)
Describe what is involved in law enforcement communications. - correct answer
✔✔Dispatching, communicating, and resource managing with Law Enforcement.
(Police/sheriff/highway patrol response personnel, detective bureaus,
SWAT/hostage rescue teams, crime scene investigations units, etc.)
Describe what is involved in emergency medical service communications. - correct
answer ✔✔Dispatching, communicating, and resource managing with Emergency
Medical Service Communications.
