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The postage class most used in the medical office is: - correct answer ✔✔first class mail
Staff meetings should be used to do all of the following EXCEPT: - correct answer ✔✔have a
forum to discuss employee complaints.
When Supplies which have been newly ordered arrive in the office, they should be: - correct
answer ✔✔checked against the packing slip to make sure that everything that has been ordered
as arrived.
The device that allows the computer operator to manipulate the cursor without using the arrow
keys is the - correct answer ✔✔mouse
The programs that allows the computer operator to perform various tasks are: - correct answer
✔✔applications software
When an insurance claim is filed electronically, the protocol used is called electronic: - correct
answer ✔✔electronic data interchange
The purpose of infection control systems is to: - correct answer ✔✔prevent the spread of
disease
The process if testing and adjustment of test equipment is known as: - correct answer
✔✔calibration
, Infection control is a term that is applied to: - correct answer ✔✔sterile procedures and
techniques
The schedule that allows for 5 refills of the drug in 6 months, as long as it was written on the
original prescription , is: - correct answer ✔✔schedule III
Samples of documents which are frequently used in the medical office can be saved on the
computer as? - correct answer ✔✔templates
A description of the steps that should be utilized to handle a specific situation or to perform a
certain task should be included in a(n): - correct answer ✔✔procedure manual
The basic four activities in cleaning the exam room between patients are: - correct answer
✔✔pick up, clean the surfaces, put clean paper in the exam table, wash your hands.
Cleaning supplies and chemical solutions needed to keep the exam room clean and sanitary
should be kept handy in: - correct answer ✔✔in a central area used to store all cleaning
materials.
Biohazard containers should be emptied: - correct answer ✔✔daily
Databases are: - correct answer ✔✔Sets of records of information
Keeping a supply inventory means that the medical assistant - correct answer ✔✔keeps a list of
all supplies on hand, cheeks the expiration date on all supplies before using them, and makes
sure that all labels on all items are secure.
Magazines in the waiting or reception area should: - correct answer ✔✔be current