UHC EVENTS BASICS MAIN EXAM TEST 2025/2026
QUESTIONS WITH ANSWERS GRADED A+
✔✔d. Coffee, juice and pastries ($8/person) plus UnitedHealthcare logo pens and
notepads ($5/person) - ✔✔Which of the following food and giveaway combinations may
be provided at an educational event?
a. Coffee, juice and pastries ($8/person) plus UnitedHealthcare tote bag ($8/person)
b. Cheese, crackers and punch ($13/person) plus movie theater gift cards ($7/person)
c. Cheese, crackers and punch ($13/person) plus magnets listing symptoms of a stroke
($3/person)
d. Coffee, juice and pastries ($8/person) plus UnitedHealthcare logo pens and notepads
($5/person)
✔✔a. Provide free health screenings such as blood pressure checks or hearing tests as
a marketing activity - ✔✔If you conduct an educational event and invite a provider or
vendor to be a part of the event, the provider/vendor must not do which of the following?
a. Provide free health screenings such as blood pressure checks or hearing tests as a
marketing activity
b. Provide their name and practice/company name
c. Provide general education information to consumers
d. Answer questions about their area of expertise
✔✔b. Non-health related product brochures - ✔✔Which of the following marketing
materials must not be displayed, distributed, or provided to consumers attending a
marketing/sales event?
a. Medicare Made Clear booklets
b. Non-health related product brochures
c. Scope of Appointment forms
d. Enrollment Guides
✔✔a. No, she can conduct an event that ends no later than 5pm or wait until after 6pm.
- ✔✔Janine is conducting a marketing/sales event in a senior center cafeteria. The
cafeteria generally provides a dinner meal from 5pm to 6pm. Can Janine conduct her
marketing/sales meeting in the cafeteria between 5pm and 6pm?
a. No, she can conduct an event that ends no later than 5pm or wait until after 6pm.
b. Yes, but since it is the regular meal time, she is prohibited from serving any
refreshments.
c. Yes, but she must not obstruct the path of anyone receiving a meal.
d. No, she cannot conduct a marketing/sales event at any time at a facility where
regular meals are served.
, ✔✔b. Sam is permitted to discuss any product type for which he is certified to sell, even
if he did not indicate the product when he reported the event. - ✔✔Sam properly
reported his formal marketing/sales event and selected "Dual" as the type of product he
was going to present. After presenting the Dual SNP, he asked the audience if anyone
had a question. A consumer asked about stand-alone Prescription Drug Plans (PDP).
What is Sam permitted to do?
a. Sam is only permitted to answer questions related to the plan he formally presented.
(WRONG)
b. Sam is permitted to discuss any product type for which he is certified to sell, even if
he did not indicate the product when he reported the event.
c. Sam must obtain a Scope of Appointment form before he can discuss stand-alone
PDPs because he did not indicate PDPs when he reported his event. (WRONG)
✔✔c. Members and providers are not able to ask the plan for exceptions to any
utilization management rules - ✔✔At a formal marketing/sales event, an agent
presented information about prescription drug coverage. Which statement is not
accurate?
a. Covered drugs are placed in tiers, with Tier 1 generally being the lowest cost and Tier
5 the highest cost
b. The coverage stages include deductible, initial, coverage gap, and catastrophic
c. Members and providers are not able to ask the plan for exceptions to any utilization
management rules
d. Drugs covered by the plan are listed in the formulary, which may vary by plan
e. Some medications have utilization management rules, such as step therapy and
quantity limits
✔✔c. Craig must not schedule personal/individual marketing appointments and obtain
Scope of Appointments - ✔✔Craig is conducting an informal marketing/sales event in a
retail pharmacy. Which of the following rules does not apply?
a. Craig must not approach consumers; they must approach him
b. Craig must be present at his booth for the entire time he reported to UnitedHealthcare
c. Craig must not schedule personal/individual marketing appointments and obtain
Scope of Appointments
d. Craig must set up his booth where directed by the pharmacy manager
✔✔c. Offer to hold an enrollment application and submit it later - ✔✔Which of the
guidelines listed below is not allowed when accepting an enrollment application at a
marketing/sales event?
a. Confirm that the consumer has a valid election period
b. Provide an Enrollment Guide for the applicable plan
c. Offer to hold an enrollment application and submit it later
QUESTIONS WITH ANSWERS GRADED A+
✔✔d. Coffee, juice and pastries ($8/person) plus UnitedHealthcare logo pens and
notepads ($5/person) - ✔✔Which of the following food and giveaway combinations may
be provided at an educational event?
a. Coffee, juice and pastries ($8/person) plus UnitedHealthcare tote bag ($8/person)
b. Cheese, crackers and punch ($13/person) plus movie theater gift cards ($7/person)
c. Cheese, crackers and punch ($13/person) plus magnets listing symptoms of a stroke
($3/person)
d. Coffee, juice and pastries ($8/person) plus UnitedHealthcare logo pens and notepads
($5/person)
✔✔a. Provide free health screenings such as blood pressure checks or hearing tests as
a marketing activity - ✔✔If you conduct an educational event and invite a provider or
vendor to be a part of the event, the provider/vendor must not do which of the following?
a. Provide free health screenings such as blood pressure checks or hearing tests as a
marketing activity
b. Provide their name and practice/company name
c. Provide general education information to consumers
d. Answer questions about their area of expertise
✔✔b. Non-health related product brochures - ✔✔Which of the following marketing
materials must not be displayed, distributed, or provided to consumers attending a
marketing/sales event?
a. Medicare Made Clear booklets
b. Non-health related product brochures
c. Scope of Appointment forms
d. Enrollment Guides
✔✔a. No, she can conduct an event that ends no later than 5pm or wait until after 6pm.
- ✔✔Janine is conducting a marketing/sales event in a senior center cafeteria. The
cafeteria generally provides a dinner meal from 5pm to 6pm. Can Janine conduct her
marketing/sales meeting in the cafeteria between 5pm and 6pm?
a. No, she can conduct an event that ends no later than 5pm or wait until after 6pm.
b. Yes, but since it is the regular meal time, she is prohibited from serving any
refreshments.
c. Yes, but she must not obstruct the path of anyone receiving a meal.
d. No, she cannot conduct a marketing/sales event at any time at a facility where
regular meals are served.
, ✔✔b. Sam is permitted to discuss any product type for which he is certified to sell, even
if he did not indicate the product when he reported the event. - ✔✔Sam properly
reported his formal marketing/sales event and selected "Dual" as the type of product he
was going to present. After presenting the Dual SNP, he asked the audience if anyone
had a question. A consumer asked about stand-alone Prescription Drug Plans (PDP).
What is Sam permitted to do?
a. Sam is only permitted to answer questions related to the plan he formally presented.
(WRONG)
b. Sam is permitted to discuss any product type for which he is certified to sell, even if
he did not indicate the product when he reported the event.
c. Sam must obtain a Scope of Appointment form before he can discuss stand-alone
PDPs because he did not indicate PDPs when he reported his event. (WRONG)
✔✔c. Members and providers are not able to ask the plan for exceptions to any
utilization management rules - ✔✔At a formal marketing/sales event, an agent
presented information about prescription drug coverage. Which statement is not
accurate?
a. Covered drugs are placed in tiers, with Tier 1 generally being the lowest cost and Tier
5 the highest cost
b. The coverage stages include deductible, initial, coverage gap, and catastrophic
c. Members and providers are not able to ask the plan for exceptions to any utilization
management rules
d. Drugs covered by the plan are listed in the formulary, which may vary by plan
e. Some medications have utilization management rules, such as step therapy and
quantity limits
✔✔c. Craig must not schedule personal/individual marketing appointments and obtain
Scope of Appointments - ✔✔Craig is conducting an informal marketing/sales event in a
retail pharmacy. Which of the following rules does not apply?
a. Craig must not approach consumers; they must approach him
b. Craig must be present at his booth for the entire time he reported to UnitedHealthcare
c. Craig must not schedule personal/individual marketing appointments and obtain
Scope of Appointments
d. Craig must set up his booth where directed by the pharmacy manager
✔✔c. Offer to hold an enrollment application and submit it later - ✔✔Which of the
guidelines listed below is not allowed when accepting an enrollment application at a
marketing/sales event?
a. Confirm that the consumer has a valid election period
b. Provide an Enrollment Guide for the applicable plan
c. Offer to hold an enrollment application and submit it later
