QUESTION ONE
a) Differentiate between Taylor and Fayol Theories of management citing concrete examples. (5
marks)
b) Discuss 5 major objectives of the control function in an organization. (5 marks)
c) Elaborate on the levels of management highlighting relevant examples. (5 marks)
d) Briefly explain the general characteristics of management. (5 marks)
e) Assuming you are the human resource manager, discuss the reasons of creating and maintaining
a personnel department. (5 marks)
QUESTION TWO
a) Citing relevant examples, discuss with an illustration a structure of organization. (5 marks)
b) Explain any two modern approaches to management practice citing concrete examples. (10
marks)
QUESTION THREE
a) Giving relevant examples, explain any five significance of directing in the digital era. (5 marks)
b) Elaborate on the four barriers to communication in an institution highlighting concrete examples.
(5 marks)
c) Timothy is a human resource manager of Company XYZ. Suggest the steps you will put in place
to overcome planning problems. (5 marks)
QUESTION FOUR
a) Describe the steps of the planning process citing relevant examples. (10 marks)