Seven-star pharmacist concept by World Health Organization
CAREGIVER
Pharmacists must provide caring services of the highest quality, and must view their practice as
integrated and continuous with those of the health care system and other health professionals.
MANAGER
Pharmacists must have the ability to manage the natural and commercial resources which include
man power, physical and financial resources. He/she must assume greater responsibility for
managing the drug label information, ensure the quality of pharmaceuticals and maintain clinical
competency and function in patient care activities. Developing and maintaining department
policies and procedures, goals, objectives, quality assurance programs, safety, and environmental
and infection control standards are key components that aid the pharmacist in evolving as an
efficient manager as well.
DECISION-MAKER
The foundation of the pharmacist’s work must revolve around accurate decisions made or taken
regarding appropriate, efficacious, safe, and cost-effective use of resources (e.g., personnel,
medicines, chemicals, equipment, procedures, and practices). Pharmacists must also play a
pivotal role in setting medicines policy both at the local and national levels. The pharmacist must
thus, possess the ability to evaluate, synthesize data and information, and decide upon the most
appropriate course of action.
CAREGIVER
Pharmacists must provide caring services of the highest quality, and must view their practice as
integrated and continuous with those of the health care system and other health professionals.
MANAGER
Pharmacists must have the ability to manage the natural and commercial resources which include
man power, physical and financial resources. He/she must assume greater responsibility for
managing the drug label information, ensure the quality of pharmaceuticals and maintain clinical
competency and function in patient care activities. Developing and maintaining department
policies and procedures, goals, objectives, quality assurance programs, safety, and environmental
and infection control standards are key components that aid the pharmacist in evolving as an
efficient manager as well.
DECISION-MAKER
The foundation of the pharmacist’s work must revolve around accurate decisions made or taken
regarding appropriate, efficacious, safe, and cost-effective use of resources (e.g., personnel,
medicines, chemicals, equipment, procedures, and practices). Pharmacists must also play a
pivotal role in setting medicines policy both at the local and national levels. The pharmacist must
thus, possess the ability to evaluate, synthesize data and information, and decide upon the most
appropriate course of action.
