Chapter 2 Exam 2025 With 100% Correct
Answers
burnout - correct answers ✔✔a state of exhaustion and irritability that can markedly decrease
effectiveness; a condition resulting from chronic job stress
cleaning - correct answers ✔✔The process of washing a soiled object with soap and water
critical incident - correct answers ✔✔any situation that causes unusually strong emotions that
interfere with the ability to function
critical incident stress debriefing (CISD) - correct answers ✔✔a session usually held within 24 to
72 hours of a critical incident, where a team of peer counselors and mental health professionals
help emergency service personnel work through emotions that normally follow a critical
incident
Defusing - correct answers ✔✔a session held prior to a critical incident stress debriefing (CISD)
for emergency service personnel most directly involved to provide an opportunity to vent
emotions and get information before the CISD
Disinfecting - correct answers ✔✔Using a disinfectant such as alcohol or bleach to kill
microorganisms
Pathogens - correct answers ✔✔microorganisms like bacteria and viruses that cause disease
Personal Protective Equipment (PPE) - correct answers ✔✔worn to protect against injury and
disease
, Purified Protein Derivative (PPD) tuberculin test - correct answers ✔✔a test to determine the
presence of a tuberculosis infection based on a person's positive reaction to tuberculin, a
substance prepared from the tubercle bacillus
standard precautions - correct answers ✔✔A method of preventing infection by disease
organisms based on the premise that all blood and body fluids are infectious. Formerly called
body substance isolation (BSI)
Sterilization - correct answers ✔✔the process by which an object is subject to certain chemical
or physical substances (typically, super-heated steam in an autoclave) that kill all microorganism
on the surface of an object
Five Emotional Stages - correct answers ✔✔1. Denial ("Not me")
2. Anger ("Why me")
3. Bargaining ("Okay, but first let me....")
4. Depression ("Okay, but I haven't....")
5. Acceptance ("Okay, I am not afraid")
Dealing with the Dying Patient, Family, and Bystanders - correct answers ✔✔1. Do everything
possible to maintain the patient's dignity.
2. Show the greatest possible respect for the patient.
3. Communicate.
4. Allow family members to express themselves.
5. Listen emphatically.
6. Do not give false assurances
7. Use a gentle tone of voice with the patient and the family.
8. Take appropriate steps if the family wants to touch or hold the body after death.