Chapterg1g g IntroductiongtogManagementgandgOrganizations
1) Today'sgmanagersgaregjustgasglikelygtogbegwomengasgtheygaregmen.g
Answer:g TRUE
Diff:g2
PagegRef:g4gTopic
:g WhogAregManagers?
Skill:g AACSB:gMulticulturalgandgDiversity
2) Managementgaffectsgemployeegmoralegbutgnotgagcompany'sgfinancialgperformance.g
Answer:g FALSE
Diff:g1
PagegRef:g5gTopic
:g WhogAregManagers?
Skill:g AACSB:gCommunication
3) Ingordergtogbegconsideredgagmanager,gangindividualgmustgcoordinategthegworkgofgothers.g
Answer:g TRUE
Diff:g2
PagegRef:g5gTopic
:g WhogAregManagers?
4) Supervisorsgandgforemengmaygbothgbegconsideredgfirst-
linegmanagers.gAnswer:g TRUE
Diff:g2
PagegRef:g6gTopic
:g WhogAregManagers?
5) Effectivenessgrefersgtogthegrelationshipgbetweenginputsgandgoutputs.g
Answer:g FALSE
Diff:g2 PagegRef:g7
Topic:g WhatgIsgManagement?
6) Effectivenessgisgconcernedgwithgthegmeansgofggettinggthingsgdone,gwhilegefficiencygisgc
oncernedgwithgthegattainmentgofgorganizationalggoals.
Answer:g FALSEgDiff
: g2 PagegRef:g7
Topic:g WhatgIsgManagement?
7) Aggoalgofgefficiencygisgtogminimizegresourcegcosts.g
Answer:g TRUE
Diff:g2 PagegRef:g7
Topic:g WhatgIsgManagement?
8) Efficiencygisgdescribedgasg"doinggthingsgright."g
Answer:g TRUE
Diff:g2 PagegRef:g7
Topic:g WhatgIsgManagement?
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Copyrightg©g2009gPearsongEducation,gInc.gPublishinggasgPrenticegHall
,9) Managersgwhogaregeffectivegatgmeetinggorganizationalggoalsgalwaysgactgefficiently.g
Answer:g FALSE
Diff:g3 PagegRef:g7
Topic:g WhatgIsgManagement?
10) Thegfourgcontemporarygfunctionsgofgmanagementgaregplanning,gorganizing,gleading,gandg
controlling.
Answer:g TRUE
Diff:g1 PagegRef:g8
Topic:g WhatgDogManagersgDo?
11) Determininggwhogreportsgtogwhomgisgpartgofgthegcontrollinggfunctiongofgmanagement.g
Answer:g FALSE
Diff:g1 PagegRef:g8
Topic:g WhatgDogManagersgDo?
12) Directinggandgmotivatinggaregpartgofgthegcontrollinggfunctiongofgmanagement.g
Answer:g FALSE
Diff:g2 PagegRef:g8
Topic:g WhatgDogManagersgDo?
13) Fayol'sgmanagementgfunctionsgaregbasicallygequivalentgtogMintzberg'sgmanagementgroles.g
Answer:g FALSE
Diff:g2 PagegRef:g8-9
Topic:g WhatgDogManagersgDo?
14) Thegrolesgofgfigurehead,gleader,gandgliaisongaregallginterpersonalgroles.g
Answer:g TRUE
Diff:g3 PagegRef:g9
Topic:g WhatgDogManagersgDo?
15) DisturbanceghandlergisgonegofgMintzberg'sginterpersonalgroles.g
Answer:g FALSE
Diff:g3 PagegRef:g9
Topic:g WhatgDogManagersgDo?
16) Mintzberg'sginformationalgmanagementgroleginvolvesgreceiving,gcollecting,gandgdisseminatinggi
nformation.
Answer:g TRUE
Diff:g2 PagegRef:g9
Topic:g WhatgDogManagersgDo?
17) Mintzberg'sgresourcegallocationgrolegisgsimilargtogFayol'sgplanninggfunctiongbecausegitgi
nvolvesgthegcoordinationgofgemployee'sgactivities.
Answer:g TRUE
Diff:g3 PagegRef:g8-9
Topic:g WhatgDogManagersgDo?
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,18) Resourcegallocationgandgdisturbanceghandlinggaregbothgconsideredgdecisionalgroles.g
Answer:g TRUE
Diff:g2 PagegRef:g9
Topic:g WhatgDogManagersgDo?
19) AgfinancegmanagergwhogreadsgthegWallgStreetgJournalgongagregulargbasisgwouldgbegp
erforminggthegfigureheadgrole.
Answer:g FALSEgDiff
: g2 PagegRef:g9
Topic:g WhatgDogManagersgDo?
20) Katzgconcludedgthatgmanagersgneedgthreegessentialgskills:gtechnical,ghuman,gandgconceptual.g
Answer:g TRUE
Diff:g3 PagegRef:g10-
11gTopic:g WhatgDogManagersgD
o?
21) Technicalgskillsgbecomeglessgimportantgasgagmanagergmovesgintoghigherglevelsgofg
management.
Answer:g TRUE
Diff:g2 PagegRef:g10
Topic:g WhatgDogManagersgDo?
22) Conceptualgskillsgbecomeglessgimportantgasgagmanagergmovesgintogtopgmanagement.g
Answer:g FALSE
Diff:g1 PagegRef:g11
Topic:g WhatgDogManagersgDo?
23) Humangskillsgisgthegabilitygtogworkgwellgwithgothergpeople.g
Answer:g TRUE
Diff:g2 PagegRef:g11
Topic:g WhatgDogManagersgDo?
24) Coachinggandgbudgetinggaregskillsgcloselygrelatedgtogthegmanagementgfunctiongofgleading.g
Answer:g FALSE
Diff:g3 PagegRef:g8
Topic:g WhatgDogManagersgDo?
25) Ingtoday'sgworld,gorganizationalgmanagersgatgallglevelsgandgingallgareasgneedgtogencouragegt
heirgemployeesgtogbegongtheglook-outgforgnewgideasgandgnewgapproaches.
Answer:g TRUE
Diff:g2 PagegRef:g13
Topic:g WhatgDogManagersgDo?
26) Onlygfirst-linegmanagersgandgemployeesgneedgtogbegconcernedgwithgbeinggcustomer-
gresponsive.
Answer:g FALSE
Diff:g2 PagegRef:g13
Topic:g WhatgDogManagersgDo?
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, 27) Innovationgisgonlygimportantginghigh-
techgfirms.gAnswer:g FALSE
Diff:g2 PagegRef:g15
Topic:g WhatgDogManagersgDo?
28) Agdistinctgpurposegisgimportantgingdefininggangorganization.g
Answer:g TRUE
Diff:g1 PagegRef:g14
Topic:g WhatgIsgangOrganization?
29) Agnon-
profitgorganization,gsuchgasgthegUnitedgWay,gcannotgbegconsideredgangorganization.gAnswer:g F
ALSE
Diff:g2 PagegRef:g14
Topic:g WhatgIsgangOrganization?
30) Whichgofgthegfollowinggstatementsgregardinggmanagersgingtoday'sgworldgisgaccurate?
A) Theirgagegrangegisglimitedgtogbetweeng30gandg65.
B) Theygaregfoundgonlyginglargegcorporations.
C) Theygcangbegfoundgexclusivelygingfor-profitgorganizations.
D) Thegsinglegmostgimportantgvariablegingemployeegproductivitygandgloyaltygisgthegqualitygofgthegr
elationshipgbetweengemployeesgandgtheirgdirectgsupervisors.
Answer:g D
Diff:g1
PagegRef:g5gTopic
:g WhogAregManagers?
31) Someonegwhogworksgwithgandgthroughgothergpeoplegbygcoordinatinggtheirgworkgactivitiesgingo
rdergtogaccomplishgorganizationalggoalsgisg .
A) angassemblyglinegworker
B) aglaborer
C) agmanager
D) agsalesperson
gAnswer:g C
Diff:g1
PagegRef:g5gTopic
:g WhogAregManagers?
32) Ingthegpast,gnonmanagerialgemployeesgweregviewedgasgemployeesgwhog .
A) reportedgtogtopgexecutives
B) reportedgtogmiddlegmanagers
C) supervisedgothers
D) hadgnogothersgreportinggtogthemg
Answer:g D
Diff:g1
PagegRef:g5gTopic
:g WhogAregManagers?
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Copyrightg©g2009gPearsongEducation,gInc.gPublishinggasgPrenticegHall