Chapteru1u u IntroductionutouManagementuanduOrganizations
1) Today'sumanagersuareujustuasulikelyutoubeuwomenuasutheyuareumen.u
Answer:u TRUE
Diff:u2
PageuRef:u4uTopic
:u WhouAreuManagers?
Skill:u AACSB:uMulticulturaluanduDiversity
2) Managementuaffectsuemployeeumoraleubutunotuaucompany'sufinancialuperformance.u
Answer:u FALSE
Diff:u1
PageuRef:u5uTopic
:u WhouAreuManagers?
Skill:u AACSB:uCommunication
3) Inuorderutoubeuconsidereduaumanager,uanuindividualumustucoordinateutheuworkuofuothers.u
Answer:u TRUE
Diff:u2
PageuRef:u5uTopic
:u WhouAreuManagers?
4) Supervisorsuanduforemenumayubothubeuconsideredufirst-
lineumanagers.uAnswer:u TRUE
Diff:u2
PageuRef:u6uTopic
:u WhouAreuManagers?
5) Effectivenessurefersutoutheurelationshipubetweenuinputsuanduoutputs.u
Answer:u FALSE
Diff:u2 PageuRef:u7
Topic:u WhatuIsuManagement?
6) Effectivenessuisuconcerneduwithutheumeansuofugettinguthingsudone,uwhileuefficiencyuisuc
oncerneduwithutheuattainmentuofuorganizationalugoals.
Answer:u FALSEuDiff
: u2 PageuRef:u7
Topic:u WhatuIsuManagement?
7) Augoaluofuefficiencyuisutouminimizeuresourceucosts.u
Answer:u TRUE
Diff:u2 PageuRef:u7
Topic:u WhatuIsuManagement?
8) Efficiencyuisudescribeduasu"doinguthingsuright."u
Answer:u TRUE
Diff:u2 PageuRef:u7
Topic:u WhatuIsuManagement?
1
Copyrightu©u2009uPearsonuEducation,uInc.uPublishinguasuPrenticeuHall
,9) Managersuwhouareueffectiveuatumeetinguorganizationalugoalsualwaysuactuefficiently.u
Answer:u FALSE
Diff:u3 PageuRef:u7
Topic:u WhatuIsuManagement?
10) Theufourucontemporaryufunctionsuofumanagementuareuplanning,uorganizing,uleading,uandu
controlling.
Answer:u TRUE
Diff:u1 PageuRef:u8
Topic:u WhatuDouManagersuDo?
11) Determininguwhoureportsutouwhomuisupartuofutheucontrollingufunctionuofumanagement.u
Answer:u FALSE
Diff:u1 PageuRef:u8
Topic:u WhatuDouManagersuDo?
12) Directinguandumotivatinguareupartuofutheucontrollingufunctionuofumanagement.u
Answer:u FALSE
Diff:u2 PageuRef:u8
Topic:u WhatuDouManagersuDo?
13) Fayol'sumanagementufunctionsuareubasicallyuequivalentutouMintzberg'sumanagementuroles.u
Answer:u FALSE
Diff:u2 PageuRef:u8-9
Topic:u WhatuDouManagersuDo?
14) Theurolesuofufigurehead,uleader,uanduliaisonuareualluinterpersonaluroles.u
Answer:u TRUE
Diff:u3 PageuRef:u9
Topic:u WhatuDouManagersuDo?
15) DisturbanceuhandleruisuoneuofuMintzberg'suinterpersonaluroles.u
Answer:u FALSE
Diff:u3 PageuRef:u9
Topic:u WhatuDouManagersuDo?
16) Mintzberg'suinformationalumanagementuroleuinvolvesureceiving,ucollecting,uandudisseminatingui
nformation.
Answer:u TRUE
Diff:u2 PageuRef:u9
Topic:u WhatuDouManagersuDo?
17) Mintzberg'suresourceuallocationuroleuisusimilarutouFayol'suplanningufunctionubecauseuitui
nvolvesutheucoordinationuofuemployee'suactivities.
Answer:u TRUE
Diff:u3 PageuRef:u8-9
Topic:u WhatuDouManagersuDo?
2
Copyrightu©u2009uPearsonuEducation,uInc.uPublishinguasuPrenticeuHall
,18) Resourceuallocationuandudisturbanceuhandlinguareubothuconsideredudecisionaluroles.u
Answer:u TRUE
Diff:u2 PageuRef:u9
Topic:u WhatuDouManagersuDo?
19) AufinanceumanageruwhoureadsutheuWalluStreetuJournaluonuauregularubasisuwouldubeup
erformingutheufigureheadurole.
Answer:u FALSEuDiff
: u2 PageuRef:u9
Topic:u WhatuDouManagersuDo?
20) Katzuconcludeduthatumanagersuneeduthreeuessentialuskills:utechnical,uhuman,uanduconceptual.u
Answer:u TRUE
Diff:u3 PageuRef:u10-
11uTopic:u WhatuDouManagersuD
o?
21) Technicaluskillsubecomeulessuimportantuasuaumanagerumovesuintouhigherulevelsuofu
management.
Answer:u TRUE
Diff:u2 PageuRef:u10
Topic:u WhatuDouManagersuDo?
22) Conceptualuskillsubecomeulessuimportantuasuaumanagerumovesuintoutopumanagement.u
Answer:u FALSE
Diff:u1 PageuRef:u11
Topic:u WhatuDouManagersuDo?
23) Humanuskillsuisutheuabilityutouworkuwelluwithuotherupeople.u
Answer:u TRUE
Diff:u2 PageuRef:u11
Topic:u WhatuDouManagersuDo?
24) Coachinguandubudgetinguareuskillsucloselyurelatedutoutheumanagementufunctionuofuleading.u
Answer:u FALSE
Diff:u3 PageuRef:u8
Topic:u WhatuDouManagersuDo?
25) Inutoday'suworld,uorganizationalumanagersuatuallulevelsuanduinualluareasuneedutouencourageut
heiruemployeesutoubeuonutheulook-outuforunewuideasuandunewuapproaches.
Answer:u TRUE
Diff:u2 PageuRef:u13
Topic:u WhatuDouManagersuDo?
26) Onlyufirst-lineumanagersuanduemployeesuneedutoubeuconcerneduwithubeingucustomer-
uresponsive.
Answer:u FALSE
Diff:u2 PageuRef:u13
Topic:u WhatuDouManagersuDo?
3
Copyrightu©u2009uPearsonuEducation,uInc.uPublishinguasuPrenticeuHall
, 27) Innovationuisuonlyuimportantuinuhigh-
techufirms.uAnswer:u FALSE
Diff:u2 PageuRef:u15
Topic:u WhatuDouManagersuDo?
28) Audistinctupurposeuisuimportantuinudefininguanuorganization.u
Answer:u TRUE
Diff:u1 PageuRef:u14
Topic:u WhatuIsuanuOrganization?
29) Aunon-
profituorganization,usuchuasutheuUniteduWay,ucannotubeuconsidereduanuorganization.uAnswer:u F
ALSE
Diff:u2 PageuRef:u14
Topic:u WhatuIsuanuOrganization?
30) Whichuofutheufollowingustatementsuregardingumanagersuinutoday'suworlduisuaccurate?
A) Theiruageurangeuisulimitedutoubetweenu30uandu65.
B) Theyuareufounduonlyuinulargeucorporations.
C) Theyucanubeufounduexclusivelyuinufor-profituorganizations.
D) Theusingleumostuimportantuvariableuinuemployeeuproductivityuanduloyaltyuisutheuqualityuofutheur
elationshipubetweenuemployeesuandutheirudirectusupervisors.
Answer:u D
Diff:u1
PageuRef:u5uTopic
:u WhouAreuManagers?
31) Someoneuwhouworksuwithuanduthroughuotherupeopleubyucoordinatingutheiruworkuactivitiesuinuo
rderutouaccomplishuorganizationalugoalsuisu .
A) anuassemblyulineuworker
B) aulaborer
C) aumanager
D) ausalesperson
uAnswer:u C
Diff:u1
PageuRef:u5uTopic
:u WhouAreuManagers?
32) Inutheupast,unonmanagerialuemployeesuwereuvieweduasuemployeesuwhou .
A) reportedutoutopuexecutives
B) reportedutoumiddleumanagers
C) superviseduothers
D) hadunouothersureportingutouthemu
Answer:u D
Diff:u1
PageuRef:u5uTopic
:u WhouAreuManagers?
4
Copyrightu©u2009uPearsonuEducation,uInc.uPublishinguasuPrenticeuHall