Test-Bank-for-M-Organizational-
Behavior-1st-Edition-by-
h
McShane latest 2024/2025. h h
CHAPTERh2
1. (p.h27)h AccordinghtohthehMARShmodelhofhindividualhbehaviorhandhperformance,h
employeehperformancehwillhremainhhighhifhonehofhthehfourhfactorshinhthehmodelhishs
ignificantlyhstrong.hFALSE
AllhfourhfactorshinhthehMARShmodelharehcriticalhinfluenceshonhanhindividual'shvoluntaryhb
ehaviorhandhperformance;hifhanyhonehofhthemhishlowhinhahgivenhsituation,hthehemployeeh
wouldhperformhthehtaskhpoorly.
2. (p.h27)h ThehMARShmodelhidentifieshthehfourhmainhfactorshthathinfluencehindividualh
behavior:hmotivation,hability,hrolehperceptions,handhsituationalhfactors.
TRUE
ThehMARShmodelhidentifieshfourhfactorshthathinfluencehmotivation,hability,hrolehperception
s,handhsituationalhfactors.
3. (p.h27)h Motivationhrefershtohthehexternalhforceshonhahpersonhthathcauseshhimhorhherhtoh
engagehinhspecifichbehaviors.
FALSE
2-1
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Motivationhrepresentshthehforceshwithinhahpersonhthathaffecthhishorhherhdirection,hintensit
y,handhpersistencehofhvoluntaryhbehavior.
4. (p.h27)h Directionhrefershtohthehamounthofhefforthallocatedhtohthehcommonh
goalhofhanhorganization.
FALSE
Directionhrefershtohthehpathhalonghwhichhpeoplehengagehtheirheffort.
5. (p.h27)h Thehforceshwithinhthemselveshaffecthemployeehmotivation.
TRUE
Motivationhrefershtohthehforceshwithinhahpersonhthathaffecthhishorhherhdirection,hintensity,han
dhpersistencehofhvoluntaryhbehavior.
6. (p.h28)h Aptitudesharehnaturalhtalentshthathhelphindividualshlearnhspecifichtaskshmoreh
quicklyhandhperformhthemhbetterhthanhotherhpeople.
TRUE
Aptitudesharehthehnaturalhtalentshthathhelphemployeeshlearnhspecifichtaskshmorehquickly
andhperformhthemhbetter.
h
2-2
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7. (p.h28)h Competencieshreferhtohthehcompletehsethofhmotivations,habilities,hroleh
perceptionshandhsituationalhfactorshthathcontributehtohjobhperformance.hFAL
SE
Competenciesharehcharacteristicshofhahpersonhthathresulthinhsuperiorhperformance.hCom
petenciesharehonehofhthehtypeshofhabilitieshthathpeoplehhave.
8. (p.h28)h Abilityhrefershtohthehnaturalhaptitudeshrequiredhtohsuccessfullyhcompletehaht
askhratherhthanhthehlearnedhcapabilitieshofhanhindividual.
FALSE
Abilityhincludeshbothhthehnaturalhaptitudeshandhthehlearnedhcapabilitieshrequiredhtohsucces
sfullyhcompletehahtask.
9. (p.h29)h Rolehperceptionsharehthehextenthtohwhichhpeoplehunderstandhthehjobh
dutiesh(roles)hassignedhtohthem.
TRUE
Rolehperceptionsharehthehextenthtohwhichhpeoplehunderstandhthehjobhdutiesh(roles)hassign
edhtohthem.
10. (p.h30)h Situationalhfactorsharehworkinghconditionshwithinhthehemployee'shcontrol.
FALSE
Situationalhfactorshincludehconditionshbeyondhthehemployee'shimmediatehcontrolhthathcon
strainhorhfacilitatehbehaviorhandhperformance.
11. (p.h30)h Personalityhishahrelativelyhenduringhpatternhofhbehaviorshandhinternalh
stateshthathexplainshahperson'shbehavioralhtendencies.
TRUE
2-3
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Personalityhishthehrelativelyhenduringhpatternhofhthoughts,hemotions,handhbehaviorshtha
thcharacterizeshahperson,halonghwithhthehpsychologicalhprocesseshbehindhthosehcharac
teristics.
12. (p.h30)h Personalityhtraitsharehmorehevidenthinhsituationshwherehanhindividual'sh
behaviorhishsubjecthtohsocialhnormshandhrewardhsystems.
FALSE
Peopleharehsensitivehtohsocialhnorms,hrewardhsystems,handhotherhexternalhconditions.hP
eoplehvaryhtheirhbehaviorhtohsuiththehsituation,hevenhifhthehbehaviorhishathoddshwithhtheirh
personality.
13. (p.h31)h Ahperson'shsocialization,hlifehexperiences,handhotherhformshofhinteractionh
withhthehenvironmenthformhhis/herhpersonalityhratherhthanhhis/herhhereditaryhorigi
ns.
FALSE
2-4