Chapter 07 N
Work Design and Measurement
N N N
NN
TrueN/NFalseNQuestions
N
1.NErgonomicsNisNtheNuseNofNcomputersNandNrobotsNinNtheNworkplace.N
TrueNNNNFalse
N
2.NSpecializationNisNoneNofNtheNsourcesNofNdisagreementNbetweenNtheNefficiencyNandNbehaviora
lNapproachesNtoNjobNdesign.N
TrueNNNNFalse
N
3.NOneNdisadvantageNofNspecializationNisNworkerNdissatisfaction.N
TrueNNNNFalse
N
4.NTheNquickest,NmostNeffectiveNwayNtoNimproveNanNemployee'sNjobNsatisfactionNisNincreaseNhis
NorNherNcompensation.N
TrueNNNNFalse
N
5.NJobNenrichmentNinvolvesNgivingNaNworkersNaNgreaterNshareNofNtheNtotalNtaskNwhichNisNwhyNth
eyNfeelNenriched.N
TrueNNNNFalse
N
6.NTrustNisNaNfactorNinfluencingNproductivity.N
TrueNNNNFalse
N
7.NManyNlowerNlevelNjobsNareNmonotonousNandNboring.N
TrueNNNNFalse
7-1
,ChapterN07N-NWorkNDesignNandNMeasurement
8.NJobNenrichmentNinvolvesNanNincreaseNinNtheNlevelNofNresponsibilityNforNplanningNandNcoordi
natingNtasks.N
TrueNNNNFalse
N
9.N"Self-
directedNteams"NareNallowedNtoNmakeNchangesNinNtheNworkNprocessesNunderNtheirNcontrol.N
TrueNNNNFalse
N
10.N"Self-directedNteams"NhelpNotherNworkNgroupsNmakeNchangesNtoNtheirNprocesses.N
TrueNNNNFalse
N
11.NMotivationNinfluencesNqualityNandNproductivity,NbutNnotNtheNworkNenvironment.N
TrueNNNNFalse
N
12.NOneNimportantNfactorNthatNinfluencesNproductivityNisNtrustNbetweenNworkersNandNmanagers.
N
TrueNNNNFalse
N
13.NErgonomicsNisNanNimportantNpartNofNjobNdesignNtoNconsiderNwhenNweNautomateNtheNsystem.
N
TrueNNNNFalse
N
14.NOneNofNtheNpotentialNbenefitsNofN"self-
directedNteams"NisNhigherNproductivityNandNgreaterNworkerNsatisfaction.N
TrueNNNNFalse
N
15.NOneNofNtheNpotentialNbenefitsNofN"self-directedNteams"NisNhigherNquality.N
TrueNNNNFalse
N
7-2
,ChapterN07N-NWorkNDesignNandNMeasurement
16.NOneNpotentialNdisadvantageNofN"self-directedNteams"NisNhigherNtrainingNcosts.N
TrueNNNNFalse
N
17.NJobNdesignNrelatesNtoNpeopleNthereforeNtechnologyNhasNlittleNimpact.N
TrueNNNNFalse
N
18.NMethodsNanalysisNcannotNbeNdoneNforNnewNjobsN(onesNthatNdoNnotNyetNexist)NsinceNitNrequir
esNobservationNofNtheNprocess.N
TrueNNNNFalse
N
19.NOneNtherbligNisNtheNequivalentNofNoneNhourNofNsustainedNworkNbyNoneNaverageNperson.N
TrueNNNNFalse
N
20.NANflowNprocessNchartNisNhelpfulNforNvisualizingNtheNportionsNofNaNworkNcycleNduringNwhich
NtheNoperatorNandNequipmentNareNbusyNorNidle.N
TrueNNNNFalse
N
21.NPredeterminedNtimeNstandardsNareNusuallyNbasedNonNobservingNoneNveryNefficientNworkerNp
erformingNtheNtask.N
TrueNNNNFalse
N
22.NTherbligsNareNbasicNelementalNmotions.N
TrueNNNNFalse
N
23.NWeNincorporateNtheNaverageNseriousnessNofNaccidentsNbyNmeasuringNtheNnumberNofNlost-
timeNaccidentsNperNmillionNlabor-hoursNworked.N
TrueNNNNFalse
N
7-3
, ChapterN07N-NWorkNDesignNandNMeasurement
24.NWorkNmeasurementNconcentratesNonNhowNlongNtheNtasksNtakeNtoNaccomplish.N
TrueNNNNFalse
N
25.NErgonomicsNisNimportantNforNpreventingNcommonNworkplaceNinjuriesNsuchNasNbackNinjurie
sNandNrepetitive-motionNinjuries.N
TrueNNNNFalse
N
26.NTheNmostNwidelyNusedNmethodNofNworkNmeasurementNisNworkNsampling.N
TrueNNNNFalse
N
27.NForNpurposesNofNobtainingNgoodNtimeNstandardsNusingNaNstopwatchNtimeNstudy,NtheNanalystN
shouldNtryNtoNavoidNhavingNtheNworkerNdiscoverNheNorNsheNisNbeingNobserved.N
TrueNNNNFalse
N
28.NOneNfactorNinNdeterminingNhowNmanyNcyclesNtoNtimeNinNaNtimeNstudyNisNtheNdegreeNofNvari
ationNthatNisNpresentNinNtheNobservedNtimes.N
TrueNNNNFalse
N
29.NTheNnormalNtimeNinNtimeNstudyNisNobtainedNbyNmultiplyingNtheNobservedNtimeNbyNtheNperfo
rmanceNrating.N
TrueNNNNFalse
N
30.NStudiesNonNworkerNefficiencyNandNtimeNofNdayNsuggestNtheNgreatestNefficiencyNisNatNtheNend
NofNtheNdayNwhenNworkersNareN‘warmedNup'.N
TrueNNNNFalse
N
7-4