TEST BANK FOR ORGANI
h h hh
ZATIONAL BEHAVIOR, 15
hh h
TH
h EDITION, STEPHEN h
P. ROBBINS, TIMOTHY A. JUDGE, I
h h h h h
SBN-10: 0132834871, ISBN-13:
h h
9780132834872, ISBN-10: h
0133029905, ISBN-13: h
9780133029901
,TablehofhContents
Parth1:hIntroduction
Chapterh1:hWhathIshOrganizationalhBehavior?hP
arth2:hThehIndividual
Chapterh2:hDiversityhinhOrganizationshC
hapterh3:hAttitudeshandhJobhSatisfactionhC
hapterh4:hEmotionshandhMoodsh Chapterh
5:hPersonalityhandhValues
Chapterh6:hPerceptionhandhIndividualhDecisionhMakinghC
hapterh7:hMotivationhConcepts
Chapterh8:hMotivation:hFromhConceptshtohApplicationshPa
rth3:hThehGroup
Chapterh9:hFoundationshofhGrouphBehaviorhCha
pterh10:hUnderstandinghWorkhTeamshChapterh
11:hCommunication
Chapterh12:hLeadershiphChapte
rh13:hPowerhandhPolitics
Chapterh14:hConflicthandhNegotiationhPa
rth4:hThehOrganizationhSystem
Chapterh15:hFoundationshofhOrganizationhStructurehChapt
erh16:hOrganizationalhCulture
Chapterh17:hHumanhResourcehPolicieshandhPracticeshChapte
rh18:hOrganizationalhChangehandhStresshManagement
,OrganizationalhBehavior,h15eh(Robbins/Judge)hCha
pterh1h WhathIshOrganizationalhBehavior?
1) arehdefinedhashpeoplehwhohoverseehthehactivitieshofhothershandhwhoharehresponsiblehforhattaininghg
oalshinhorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
hAnswer:hB
2) SallyhMitchellhworkshashahmanagerhathanhenvironmentalhorganization.hShehishcurrentlyhworkinghonhahglobalhwar
minghprojecthandhdecideshwhathtaskshrelatedhtohcreatinghawarenesshabouththehissuehneedhtohbehdone.hInhaddition,hsh
ehishalsohdecidinghwhichhmembershofhherhteamhwillhworkhonhengaginghwithhthehpublichandhwhichhwillhworkhonhlobb
yinghwithhthehgovernment.hShehishalsohassigninghpeoplehashteamhmembershtohensurehthathtasksharehundertakenhonhti
me.hWhichhofhthehfollowinghcategorieshofhfunctionshishMitchellhundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
hAnswer:hB
3) JohannahReid,hahcampaignhmanagerhathahchildhrightshorganization,hrecentlyhstartedhworkinghonhanhilliteracyhp
roject.hDuringhthehproject,hshehneedshtohmotivatehteamhmembershtohattainhtheirhprojecthmilestoneshandhdirecthth
emhthroughhdifferenthphaseshofhthehproject.hWhichhofhthehfollowinghkindshofhfunctionshwillhthesehtaskshbehcove
redhunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingh
Answer:hE
4) LesleyhTorreshishahprojecthmanagerhforhthehcampaignh"ActionhagainsthDeforestationhinhIndonesia".hShehrecent
lyhfacedhahglitchhwhenhthehcampaignhcouldhnothbehlaunchedhpubliclyhaccordinghtohschedule.hTorreshmonitoredhth
ehschedulehtohfindhthehcausehofhthehdelay,hbeforehspeedinghuphthehimplementationhprocesshbyhallocatinghmorehme
mbershforhthehimplementationhphase.hByhdoinghthis,hwhichhofhthehfollowinghfunctionshishshehperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer:h A
5) Whichhofhthehfollowinghfunctionshdohmanagershundertakehashparthofhplanninghfunctions?
A) defininghanhorganization'shgoals
B) implementinghstrategieshforhachievinghgoals
C) executinghplanshtohintegratehactivities
D) accomplishinghgoalshofhahproject
E) employinghstrategieshtohcoordinatehtasksh
Answer:h A
6) AccordinghtohHenryhMintzberg,hahfactoryhsupervisorhgivinghahgrouphofhhighhschoolhstudentshahtourhofhthehplanth
mayhbehtermedhasha .
A) leader
B) figurehead
C) resourcehallocator
D) negotiator
E) disturbancehhandlerh
Answer:hB
7) EllenhOrtizhworkshashahsaleshmanagerhathahtelecomhfirm.hThehcompanyhhashrecentlyhlaunchedhahnewhproducthinhth
ehmarket.hHerhworkhinhthehnexthfewhweekshinvolveshsharinghknowledgehabouththehproducthwithhherhteamhmembers
.hShehwillhalsohneedhtohinspirehthemhtohreachhtheirhsaleshtargets,handhclarifyhanyhdoubtshabouththehnewhproduct.hWh
ichhofhthehfollowinghroleshishOrtizhplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
hAnswer:h A
8) ReginahGeorgehworkshashahcampaignhmanagerhinhahnot-for-
profithorganizationhinhHampshire.hForhthehupcominghcampaignhagainsthgenetichengineering,hshehishnetworkinghwit
hhmanagershwhoharehworkinghonhthehissuehofhfoodhsafety.hThroughhherhnetworkhofhcontacts,hshehstriveshtohgainhinfo
rmationhabouththehstakeholdershinhthehfoodhindustryhandhotherhlobbyhgroups.hWhichhofhthehfollowinghroleshishGeor
gehmosthlikelyhtohbehplayinghaccordinghtohMintzberg'shclassificationhofhmanagerialhroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcehallocator
hAnswer:hC
9) AnnettehSimpsonhworkshforhahfashionhhousehinhParishandhishpreparinghforhthehcompany'shupcominghlinehofhwinte
rhclothing.hShehishcurrentlyhresearchinghonlinehtohknowhwhathishinhvoguehthishseason.hInhaddition,hshehishalsohnetwor
kinghwithhcontactshfromhthehpresshandhfashionhmagazineheditorshtohunderstandhthehchanginghtasteshofhconsumers.h
WhichhofhthehfollowinghroleshishSimpsonhplayinghaccordinghtohMintzberg'shclassificationhofhmanagerialhroles?
A) figurehead
B) leader
C) symbolhhead
D) monitor
E) spokesperson
h h hh
ZATIONAL BEHAVIOR, 15
hh h
TH
h EDITION, STEPHEN h
P. ROBBINS, TIMOTHY A. JUDGE, I
h h h h h
SBN-10: 0132834871, ISBN-13:
h h
9780132834872, ISBN-10: h
0133029905, ISBN-13: h
9780133029901
,TablehofhContents
Parth1:hIntroduction
Chapterh1:hWhathIshOrganizationalhBehavior?hP
arth2:hThehIndividual
Chapterh2:hDiversityhinhOrganizationshC
hapterh3:hAttitudeshandhJobhSatisfactionhC
hapterh4:hEmotionshandhMoodsh Chapterh
5:hPersonalityhandhValues
Chapterh6:hPerceptionhandhIndividualhDecisionhMakinghC
hapterh7:hMotivationhConcepts
Chapterh8:hMotivation:hFromhConceptshtohApplicationshPa
rth3:hThehGroup
Chapterh9:hFoundationshofhGrouphBehaviorhCha
pterh10:hUnderstandinghWorkhTeamshChapterh
11:hCommunication
Chapterh12:hLeadershiphChapte
rh13:hPowerhandhPolitics
Chapterh14:hConflicthandhNegotiationhPa
rth4:hThehOrganizationhSystem
Chapterh15:hFoundationshofhOrganizationhStructurehChapt
erh16:hOrganizationalhCulture
Chapterh17:hHumanhResourcehPolicieshandhPracticeshChapte
rh18:hOrganizationalhChangehandhStresshManagement
,OrganizationalhBehavior,h15eh(Robbins/Judge)hCha
pterh1h WhathIshOrganizationalhBehavior?
1) arehdefinedhashpeoplehwhohoverseehthehactivitieshofhothershandhwhoharehresponsiblehforhattaininghg
oalshinhorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
hAnswer:hB
2) SallyhMitchellhworkshashahmanagerhathanhenvironmentalhorganization.hShehishcurrentlyhworkinghonhahglobalhwar
minghprojecthandhdecideshwhathtaskshrelatedhtohcreatinghawarenesshabouththehissuehneedhtohbehdone.hInhaddition,hsh
ehishalsohdecidinghwhichhmembershofhherhteamhwillhworkhonhengaginghwithhthehpublichandhwhichhwillhworkhonhlobb
yinghwithhthehgovernment.hShehishalsohassigninghpeoplehashteamhmembershtohensurehthathtasksharehundertakenhonhti
me.hWhichhofhthehfollowinghcategorieshofhfunctionshishMitchellhundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
hAnswer:hB
3) JohannahReid,hahcampaignhmanagerhathahchildhrightshorganization,hrecentlyhstartedhworkinghonhanhilliteracyhp
roject.hDuringhthehproject,hshehneedshtohmotivatehteamhmembershtohattainhtheirhprojecthmilestoneshandhdirecthth
emhthroughhdifferenthphaseshofhthehproject.hWhichhofhthehfollowinghkindshofhfunctionshwillhthesehtaskshbehcove
redhunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingh
Answer:hE
4) LesleyhTorreshishahprojecthmanagerhforhthehcampaignh"ActionhagainsthDeforestationhinhIndonesia".hShehrecent
lyhfacedhahglitchhwhenhthehcampaignhcouldhnothbehlaunchedhpubliclyhaccordinghtohschedule.hTorreshmonitoredhth
ehschedulehtohfindhthehcausehofhthehdelay,hbeforehspeedinghuphthehimplementationhprocesshbyhallocatinghmorehme
mbershforhthehimplementationhphase.hByhdoinghthis,hwhichhofhthehfollowinghfunctionshishshehperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer:h A
5) Whichhofhthehfollowinghfunctionshdohmanagershundertakehashparthofhplanninghfunctions?
A) defininghanhorganization'shgoals
B) implementinghstrategieshforhachievinghgoals
C) executinghplanshtohintegratehactivities
D) accomplishinghgoalshofhahproject
E) employinghstrategieshtohcoordinatehtasksh
Answer:h A
6) AccordinghtohHenryhMintzberg,hahfactoryhsupervisorhgivinghahgrouphofhhighhschoolhstudentshahtourhofhthehplanth
mayhbehtermedhasha .
A) leader
B) figurehead
C) resourcehallocator
D) negotiator
E) disturbancehhandlerh
Answer:hB
7) EllenhOrtizhworkshashahsaleshmanagerhathahtelecomhfirm.hThehcompanyhhashrecentlyhlaunchedhahnewhproducthinhth
ehmarket.hHerhworkhinhthehnexthfewhweekshinvolveshsharinghknowledgehabouththehproducthwithhherhteamhmembers
.hShehwillhalsohneedhtohinspirehthemhtohreachhtheirhsaleshtargets,handhclarifyhanyhdoubtshabouththehnewhproduct.hWh
ichhofhthehfollowinghroleshishOrtizhplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
hAnswer:h A
8) ReginahGeorgehworkshashahcampaignhmanagerhinhahnot-for-
profithorganizationhinhHampshire.hForhthehupcominghcampaignhagainsthgenetichengineering,hshehishnetworkinghwit
hhmanagershwhoharehworkinghonhthehissuehofhfoodhsafety.hThroughhherhnetworkhofhcontacts,hshehstriveshtohgainhinfo
rmationhabouththehstakeholdershinhthehfoodhindustryhandhotherhlobbyhgroups.hWhichhofhthehfollowinghroleshishGeor
gehmosthlikelyhtohbehplayinghaccordinghtohMintzberg'shclassificationhofhmanagerialhroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcehallocator
hAnswer:hC
9) AnnettehSimpsonhworkshforhahfashionhhousehinhParishandhishpreparinghforhthehcompany'shupcominghlinehofhwinte
rhclothing.hShehishcurrentlyhresearchinghonlinehtohknowhwhathishinhvoguehthishseason.hInhaddition,hshehishalsohnetwor
kinghwithhcontactshfromhthehpresshandhfashionhmagazineheditorshtohunderstandhthehchanginghtasteshofhconsumers.h
WhichhofhthehfollowinghroleshishSimpsonhplayinghaccordinghtohMintzberg'shclassificationhofhmanagerialhroles?
A) figurehead
B) leader
C) symbolhhead
D) monitor
E) spokesperson
