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DEPARTMENT OF MANAGEMENT
COURSE CODE: BBM 311
COURSE TITLE: HUMAN RESOURCE MANAGEMENT
Instructional Material for BBM- Distance Learning
,COURSE OUTLINE
BBM 311: HUMAN RESOURCE MANAGEMENT
Contact hours: 42
Pre-requisites: None
Purpose: To introduce learners to the field of human resource management by exposing them to
the key areas
Expected Learning Outcomes of the Course:
By the end of the course, students should be able to:-
i) Describe the organizational human recourse process
ii) Discuss the methods and process of performance appraisal and compensation
iii) Discuss the importance of training and development
iv) Describe the procedures involved in job design and evaluation
Course Content:
Lesson 1: Organizational assessment and human resource planning;
Definition of Human Resource Management
Management functions of Human Resource Management
Operative functions of Human Resource Management
Challenges of Modern Human Resource Management
Lesson 2: Employee recruitment and selection;
Forecasting the supply of inside candidates
Forecasting the supply of outside candidates
Effective recruiting
Internal sources of candidates
Hiring employees- the second time around
Succession planning
2
, Outside sources of candidates
Lesson 3: Job Analysis
Uses of job Analysis Information
Steps in Job Analysis
Methods of Collecting Job Analysis Information
Interview Guidelines
Writing Job Descriptions
Lesson 4: Performance appraisal and compensation;
Performance management
The performance appraisal review process
Performance Appraisal methods
Implementing performance management
The appraisal interview
Improving perfomance
Lesson 5: Job evaluation;
Purpose of Job Evaluation
Job Evaluation Methods
Non-analytical methods
Analytical methods
Lesson 6: Employee Testing and Selection
Negligent hiring
Basic testing concepts
Types of interviews
Interviewing and the law: Employment Discrimination “ Testers“
Guidelines for Conducting an Interview
3
, Lesson 7: Training and development;
Training
Development
The training process
Training methods
CAT
Lesson 8: Job design;
Approaches to Job Design
Changing Technology in Office Systems
Lesson 9: Labor relation;
The elements of employee relations
Industrial relations as a system of rules
Collective bargaining
The human resource management approach to employee relations
The parties to industrial relations
Role of the human resource function in employee relations
Employee relations policies
Third party dispute resolution
Lesson 10: Diversity and gender issues in the workplace;
The issue of equal pay or comparable worth
Two tier pay
Fair and square
Variable pay
Lesson 11: Government involvement in human resource issues;
Human Resource Development Policy
4