Questions And Answers | Updated
/. Planning. Organizing. Leading. Controlling resources - Answer-4 functions of
managment
/.Planning - Answer-Development of goals
/.Organizing - Answer-What tasks need to be done. Who is to do tasks. Who reports to
whom.
/.Leading - Answer-Motivating employees. Resolving conflict
/.Autocratic manager - Answer-Makes decisions and then informs employees
Has higher performance
/.Democratic manager - Answer-Asks for input and defers decisions
Has more positive attitudes
/.Transactional
Transformational - Answer-2 types of leadership
/.Transactional - Answer-Leads by understanding
Guides followers by clarity of roles
/.Transformational - Answer-Inspires follower
Visionary risk taker
Charisma and high emotional intell
/.-Self Awareness
-Self Management
-Self motivation
-Empathy
-Social skills - Answer-5 Dimensions of Emotional Intelligence
/.-Isolates
-Bystanders
-Participants
-Activists
-Diehards - Answer-5 Styles of Followers
/.-Integrity
, -Competence
-Consistency
-Loyalty
-Openess - Answer-5 Dimensions to Trust
/.Integrity - Answer-Most important aspect of trust
/.-Legitimate Power
-Reward Power
-Coercive Power
-Expert Power
-Referent Power - Answer-5 Types of Power
/.Legit POwer - Answer-Held by a title; based on position
/.Reward Power - Answer-to give something that an employee values in exchange for
what manager wants
/.Coercive Power - Answer-forces compliance
/.Expert Power - Answer-Possesses a special knowledge that others lack
/.Referent power - Answer-display of admirable characteristics
/.-General
-Functional - Answer-2 Types of Managers
/.-Technical
-Human
-Conceptual - Answer-3 Main Managerial skills
/.Controlling - Answer-Ensure that things get accomplished
/.Leadership - Answer-Ability to influence others; coping with change
/.-Interpersonal
-Informational
-Decisional - Answer-3 Basic roles of management
/.Interpersonal - Answer-Provides direction; inspirational; motivate and direct
employees; figurehead, leader, liason
/.Informational - Answer-Receive information; communicate that info; convey to public;
monitor, spokesperson, disseminator