SPH-M318: Managing the Sport
Enterprise Exam 2 questions and
answers graded A+
task variability (Charles Perrow) - correct answer ✔✔the number of exceptions, new or
unexpected situations, that a person encounters while performing a task
decision making - correct answer ✔✔- a judgement
- a choice between alternatives
programmed decisions - correct answer ✔✔repetitive and routine, based on clearly defined
policies and procedures and past experiences, ex: nfl combine
non programmed decisions - correct answer ✔✔new and unique, no established guidelines and
procedures
decision making conditions - correct answer ✔✔risk, certainty, uncertainty
risk - correct answer ✔✔knows the basic alternatives, but uncertainty about the costs and
benefits
certainty - correct answer ✔✔knows the available alternatives and costs and benefits
uncertainty - correct answer ✔✔alternatives and outcomes are relatively unknown
, individual decision making - correct answer ✔✔rational model, people rationalize to make
decisions
administrative model (bounded rationality) - correct answer ✔✔decisions are bound by the
emotions of the managers involved, managers have limited cognitive ability to process info,
factors such as time constraints and imperfect info are taken into account, managers are
satisfied
management science - correct answer ✔✔uses complex mathematics and statistics to develop a
solution
Carnegie model - correct answer ✔✔organizations are made up of subunits with diverse
interest
3 phases of decision making - correct answer ✔✔1) identification
2) development
3) selection
identification phase - correct answer ✔✔decision recognition and diagnosis
development phase - correct answer ✔✔heart of the decision making process, search routine,
custom made solutions
selection phase - correct answer ✔✔screening process, evaluation-choice: judgment,
bargaining, analysis
garbage can model - correct answer ✔✔order and logical sequences can't be followed in the
decision making process, a stream of problems, of choice opportunities, of participants and of
solutions
Enterprise Exam 2 questions and
answers graded A+
task variability (Charles Perrow) - correct answer ✔✔the number of exceptions, new or
unexpected situations, that a person encounters while performing a task
decision making - correct answer ✔✔- a judgement
- a choice between alternatives
programmed decisions - correct answer ✔✔repetitive and routine, based on clearly defined
policies and procedures and past experiences, ex: nfl combine
non programmed decisions - correct answer ✔✔new and unique, no established guidelines and
procedures
decision making conditions - correct answer ✔✔risk, certainty, uncertainty
risk - correct answer ✔✔knows the basic alternatives, but uncertainty about the costs and
benefits
certainty - correct answer ✔✔knows the available alternatives and costs and benefits
uncertainty - correct answer ✔✔alternatives and outcomes are relatively unknown
, individual decision making - correct answer ✔✔rational model, people rationalize to make
decisions
administrative model (bounded rationality) - correct answer ✔✔decisions are bound by the
emotions of the managers involved, managers have limited cognitive ability to process info,
factors such as time constraints and imperfect info are taken into account, managers are
satisfied
management science - correct answer ✔✔uses complex mathematics and statistics to develop a
solution
Carnegie model - correct answer ✔✔organizations are made up of subunits with diverse
interest
3 phases of decision making - correct answer ✔✔1) identification
2) development
3) selection
identification phase - correct answer ✔✔decision recognition and diagnosis
development phase - correct answer ✔✔heart of the decision making process, search routine,
custom made solutions
selection phase - correct answer ✔✔screening process, evaluation-choice: judgment,
bargaining, analysis
garbage can model - correct answer ✔✔order and logical sequences can't be followed in the
decision making process, a stream of problems, of choice opportunities, of participants and of
solutions
