Questions & Answers for Guaranteed Pass | Newest Update,
2025-2026
Terms in this set (367)
Accounts Payable Money an organization owes its vendors and suppliers.
Accounts Receivable Money an organization's customers owe the organization.
Detailed steps a unit, department, or team will take in order to achieve
Action Plans short-term objectives.
Modification or the Constitution or a law; modification may be either
Amendment formal (written) or informal (unwritten).
Financial, physical, and sometiems intangible properties an organization
Assets owns.
Balance Sheet Statement of a firm's financial position at a particular time.
Measurement approach that provides an overall picture of an
organization's performance as measured against goals in finance,
Balanced scorecard
customers, internal business processes, and learning and growth.
Proposal presented to a legislative body for possible enactment as a law.
Bill
Analysis that shows point in time at which total revenue associated with
a program is equal to the total cost of the program.
Break-even analysis
Description of an organizational challenge and possible alternative
Business Case solutions, arguing for specific solution.
Capacity To an operations department, the ability to yield output.
Record of how much cash is flowing into and out of an organization,
Cash flow statement including its sources or destinations.
Degree to which decision-making authority is restricted to higher levels
Centralization of management in an organization.
Principles of conduct within an organization that guide decision making
Code of ethics and behavior.
Measure of the average change over time in the prices paid by consumers for
Consumer price index goods and services.
To an operations department, an after-the-fact evaluation of a
company's ability to meet its own specifications and its customers'
Control
needs.
Correlation Measure that indicates the relationship between two variables.
Ratio of value created to cost of creating that value; allows management
to determine the financial impact particular activities and programs have
Cost-benefit analysis
on an organization's profitability.
, Degree to which decision-making authority is given to lower levels in an
Decentralization organization's hierarchy.
Departmentalization Way an organization groups jobs to coordinate work.
Sale by a company of an asset that is not performing well, that is not
core to the company's business, or that is worth more as a separate
Divestiture
entity.
Organizational structure in which segments ae separated by product,
Divisional structure customer or market, or region.
Process of conducting an intensive investigation of an organization as one
of the first steps in a pending merger or acquisition.
Due diligence
Act that makes it unlawful to intercept messages in transmission, access
Electronic Communications stored information on electronic communication services, or disclose
Privacy Act (ECPA) this information.
Integrated processes and tools to allow information sharing and process
management across functions, sometimes even with external partners, such
Enterprise management
as suppliers.
Process that involves a systematic survey and interpretation of relevant data
Environmental scanning to identify external opportunities and threats.
Equity Amount of owners' or shareholders' portion of a business.
System of moral principles and values that establish appropriate conduct.
Ethics
Alliance between organizations to create processes and information
channels that allow communication and collaboration.
Extended organization
Calculations designed to describe an organization's financial health and
Financial ratios performance from various perspectives.
Prohibits American companies from making corrupt payments to
Foreign Corrupt Practices Act foreign officials for the purpose of obtaining or keeping business.
(FCPA)
Form of budgeting in which an average cost is applied to comparable
expenses and general funding is changed by a specific amount.
Formula budgeting
Organizational structure that defines departments by what services they
Functional structure contribute to the organization's overall mission.
Project planning tool that graphically displays activities of a project in
Gantt chart sequential order and plots them against time.
Generation X Group of people born roughly between the years of 1965 - 1980
Generation Y Group of people born after 1980.
Estimate of the total value of goods and services produced in a country in a
Gross domestic product (GDP) given year.
Gross profit margin Ratio of gross profit to net sales.
Process to measure the effectiveness and efficiency of HR programs and
HR audit positions.
, Combined knowledge, skills, and experience of a company's employees.
Human capital
Human resource information Systematic tool for gathering, storing, maintaining, retrieving, and
system (HRIS) revising HR data.
Design of formal systems in an organization that ensure the
Human resource management effective and efficient use of human capital to accomplish
(HRM) organizational goals.
Statement comparing revenues, expenses, and profits over a specified period
Income statement of time, usually a year or a quarter.
Form of budgeting in which the prior budget is the basis for allocation of
Incremental budgeting funds.
To an operations department, an organization's major asset after physical
Inventory buildings and equipment.
Key performance indicators Quantifiable measures of performances used to gauge progress toward
(KPIs) strategic objectives or agreed standards of performance.
Liabilities Organization's debts and other financial obligations.
Line units Work groups that conduct the major business of an organization.
Specific results, to be accomplished in three to five years, that an organization
Long-term objectives seeks to achieve in pursuing its mission.
Process of planning, pricing, promoting, and distributing goods and
Marketing services to satisfy organizational objectives.
Organizational structure that combines departmentalization by division and
Matrix structure function to gain the benefits of both.
Mean Average score or value in a set of data.
Middle point above and below which 50% of scores in a set of data lie.
Median
Combination of two separate firms either by their joining together
as a relative equals (merger) or by one acquiring the other
Mergers and acquisitions (M&A)
(acquisition).
Serve a purpose similar to short-term objectives but are completed in one
Mid-term objectives to three years.
Specifies what the organization does, who its customers are, and the
Mission statement priorities it has set in pursuing its work.
Mode Value that occurs most frequently in a set of data.
Ratio of net income (gross sales minus expenses and taxes) to net sales.
Net profit margin
Expected distribution given a random sampling across a large population.
Normal distribution
Relocation of processes or functions from a 'home' country to another
Offshoring country.
Specific point in a distribution of data that has a given percentage of
Percentile cases below it.