Aetna - 2024
Individual Core
Certification - Mastery
Test Questions and
answers
There are three ways to verify your ready-to-sell status. - answer True
You must direct all requests to cancel, withdraw, or terminate enrollment
applications to the same location where the application was originally
submitted or call the Member Services number on the member ID card. -
answer True
You can receive commission for any sale that results from an unreported
marketing/sales event. - answer False
What report(s) are available on Aetna Producer World? - answer All of the
above
Use the appropriate CMS-approved consumer sales presentation from
beginning to end, read the presentation notes or talking points, and,
if/when you use the MA/MAPD/PDP sales video, it should be in conjunction
with the approved sales presentation. - answer True
Agent Oversight routinely monitors the third-party secret shopper
surveillance program. - answer True
Individual Core
Certification - Mastery
Test Questions and
answers
There are three ways to verify your ready-to-sell status. - answer True
You must direct all requests to cancel, withdraw, or terminate enrollment
applications to the same location where the application was originally
submitted or call the Member Services number on the member ID card. -
answer True
You can receive commission for any sale that results from an unreported
marketing/sales event. - answer False
What report(s) are available on Aetna Producer World? - answer All of the
above
Use the appropriate CMS-approved consumer sales presentation from
beginning to end, read the presentation notes or talking points, and,
if/when you use the MA/MAPD/PDP sales video, it should be in conjunction
with the approved sales presentation. - answer True
Agent Oversight routinely monitors the third-party secret shopper
surveillance program. - answer True
