Principles of Supervision Dantes UPDATED
ACTUAL Exam Questions and CORRECT
Answers
OSHA - CORRECT ANSWER - Occupational Safety and Health Administration
EEO - CORRECT ANSWER - Equal Employment Opportunity
COBRA - CORRECT ANSWER - Comprehensive Omnibus Budget Reconciliation Act
Situational Leadership - CORRECT ANSWER - When you choose the best action for each
situation
Participative Leadership - CORRECT ANSWER - When a supervisor asks for opinions in
making decisions
Mission Statement - CORRECT ANSWER - Tells employees and others what is the main
purpose of company
Extrinsic Reward - CORRECT ANSWER - A reward that comes externally from a person
such as a raise
Intrinsic Reward - CORRECT ANSWER - A reward that comes from within such as self-
esteem
Organizational Chart - CORRECT ANSWER - Shows the relationship between employees
and their peers
Decision Tree - CORRECT ANSWER - Shows alternate paths for decision making
, Delphi Technique - CORRECT ANSWER - When a supervisor administers a questionnaire
among participants that have never met
Gantt Chart - CORRECT ANSWER - Shows timelines for projects
Theory X - CORRECT ANSWER - When a supervisor believes that all employees are lazy
and dislike work
Theory Y - CORRECT ANSWER - When a supervisor believes that all employees like
work
TQM stands for - CORRECT ANSWER - Total quality management
TQM's goal is - CORRECT ANSWER - Long-term success through customer satisfaction
Henri fayol - CORRECT ANSWER - Responsible for developing the 14 principles of
management
Hawthorne Effect - CORRECT ANSWER - When an interest in people changes the effect
on the output
Charisma - CORRECT ANSWER - Leadership characteristics that inspire employees
Information that is difficult to measure is called - CORRECT ANSWER - Qualitative
Functional - CORRECT ANSWER - The organizational structure where a group
performing a specialized task reports to a manager in that same area
ACTUAL Exam Questions and CORRECT
Answers
OSHA - CORRECT ANSWER - Occupational Safety and Health Administration
EEO - CORRECT ANSWER - Equal Employment Opportunity
COBRA - CORRECT ANSWER - Comprehensive Omnibus Budget Reconciliation Act
Situational Leadership - CORRECT ANSWER - When you choose the best action for each
situation
Participative Leadership - CORRECT ANSWER - When a supervisor asks for opinions in
making decisions
Mission Statement - CORRECT ANSWER - Tells employees and others what is the main
purpose of company
Extrinsic Reward - CORRECT ANSWER - A reward that comes externally from a person
such as a raise
Intrinsic Reward - CORRECT ANSWER - A reward that comes from within such as self-
esteem
Organizational Chart - CORRECT ANSWER - Shows the relationship between employees
and their peers
Decision Tree - CORRECT ANSWER - Shows alternate paths for decision making
, Delphi Technique - CORRECT ANSWER - When a supervisor administers a questionnaire
among participants that have never met
Gantt Chart - CORRECT ANSWER - Shows timelines for projects
Theory X - CORRECT ANSWER - When a supervisor believes that all employees are lazy
and dislike work
Theory Y - CORRECT ANSWER - When a supervisor believes that all employees like
work
TQM stands for - CORRECT ANSWER - Total quality management
TQM's goal is - CORRECT ANSWER - Long-term success through customer satisfaction
Henri fayol - CORRECT ANSWER - Responsible for developing the 14 principles of
management
Hawthorne Effect - CORRECT ANSWER - When an interest in people changes the effect
on the output
Charisma - CORRECT ANSWER - Leadership characteristics that inspire employees
Information that is difficult to measure is called - CORRECT ANSWER - Qualitative
Functional - CORRECT ANSWER - The organizational structure where a group
performing a specialized task reports to a manager in that same area
