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Why is social media an Social media is a one-to-one medium you can use to market in a
important part of inbound direct, human way.
marketing?
1. Social media helps
youreach millions of people
in distant countries.
2. Users have the
bestcustomer service
experiences in social media.
3. Social media is a
oneto-one medium you can
use to market in a direct,
human way.
4. Social media has
betteradvertising options
than traditional media.
,When you dig deeper into Psychographics
the development of your
buyer persona, what type of
information do you want to
consider?
1. Psychographics
2. Return on investment
3. Advertising results
4. Word of mouth
What is a vanity metric? A surface-level metric that doesn't correlate with your business
success
1. A metric that shows
thesentiment of your brand
in social
2. A key
performanceindicator (KPI)
that shows you how popular
your company is
3. A surface-level
metricthat doesn't correlate
with your business success
True or false? Follower True
count is often considered to
be a vanity metric.
1. True
2. False
,Which KPI will executives be Return on investment (ROI)
more responsive to?
1. Reach
2. Retention and loyalty
3. Engagement
4. Return on investment
(ROI)
To help you determine what channels and content you'll need
Why should you start and the staffing to make it happen.
planning the structure of
your team by looking at
business goals?
1. To help you
determinewhat channels
and content you'll need and
the staffing to make it
happen.
2. To know if
advertising isa priority so
you can allocate enough
funds. 3. To satisfy
company stakeholders.
4. To understand if
roadblocks such as lack of
time and lack of people are
obstacles that you'll need to
overcome.
, Which of the following steps Gather industry data to support your goal.
is NOT one you need to
think about when planning
how to structure your social
team?
1. Plan your business
andsocial goals one to three
years out.
2. Consider
yourstakeholders' needs.
3. Allocate or
advocatefor resources.
4. Gather industry data
tosupport your goal.
True or false? You should False
develop your social media
budget before you create
your social media plan.
1. True
2. False