Module 10: Building Successful Information Systems
1. Information system projects are often an extension of existing systems or involve replacing an old technology with a
new one.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Information system projects are often an extension of existing systems or involve replacing
an old technology with a new one. However, sometimes an information system needs to be
designed from scratch, and the systems development life cycle model is particularly
suitable in these situations. See 10-1: Systems Development Life Cycle: An Overview
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Apply the systems development life cycle (SDLC) as a method for developing
information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System development phases
KEYWORDS: Apply
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
2. It is important to project an organization’s growth rate when designing information systems.
a. True
b. False
ANSWER: True
RATIONALE: Correct
When designing information systems, projecting an organization’s growth rate is
important; otherwise, the system could become inefficient shortly after it is designed. See
10-1: Systems Development Life Cycle: An Overview
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Apply the systems development life cycle (SDLC) as a method for developing
information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System development phases
KEYWORDS: Apply
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
3. During the planning phase of the systems development life cycle (SDLC), a systems designer must define the
symptoms before the underlying problem that an organization might be facing.
a. True
b. False
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,Module 10: Building Successful Information Systems
ANSWER: False
RATIONALE: Correct
During the planning phase, which is one of the most crucial phases of the SDLC model, a
systems designer must define the problem an organization faces, taking care not to define
symptoms rather than the underlying problem. The problem can be identified internally or
externally. See 10-2: Phase 1: Planning
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
4. Establishing evaluation criteria causes excessive subjectivity during the systems development life cycle (SDLC)
process.
a. True
b. False
ANSWER: False
RATIONALE: Correct
Establishing evaluation criteria ensures objectivity throughout the SDLC process. In
addition, analysts must get feedback from users on the problem and the need for an
information system. See 10-2: Phase 1: Planning
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 11/22/2019 12:15 PM
5. Normally, a task force for the planning phase of the systems development life cycle (SDLC) includes only
representatives from the IT department and the top management.
a. True
b. False
ANSWER: False
RATIONALE: Correct
To ensure an information system’s success, users must have input in the planning,
requirements-gathering and analysis, design, and implementation phases. For this reason, a
task force is formed, consisting of representatives from different departments (including
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,Module 10: Building Successful Information Systems
IT), systems analysts, technical advisors, and top management. See 10-2: Phase 1:
Planning
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
6. External users are normally part of a company’s task force.
a. True
b. False
ANSWER: False
RATIONALE: Correct
External users are not employees but do use the system; they include customers,
contractors, sup- pliers, and other business partners. Although external users are not
normally part of the task force, their input is essential. See 10-2: Phase 1: Planning
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System development phases
System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 11/22/2019 12:29 PM
7. The creation of a system specifications document indicates the beginning of the analysis phase of the systems
development life cycle (SDLC).
a. True
b. False
ANSWER: False
RATIONALE: Correct
The team uses the information collected during the requirements-gathering phase to
understand the main problems, define the project’s scope-including what it should and
should not do-and create a document called the system specifications. The creation of a
system specifications document indicates the end of the analysis phase and the start of the
design phase of the SDLC. See 10-3: Phase 2: Requirements Gathering and Analysis
POINTS: 1
DIFFICULTY: Easy
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, Module 10: Building Successful Information Systems
REFERENCES: Explain the tasks involved in the requirements-gathering and analysis phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.3
TOPICS: Gathering and analyzing information
System development phases
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 11/22/2019 12:47 PM
8. The object-oriented approach combines process and data analysis, and the line between analysis and design is so thin
that analysis and design seem to be a single phase instead of two distinct phases.
a. True
b. False
ANSWER: True
RATIONALE: Correct
The structured systems analysis and design (SSAD) approach treats process and data
independently and is a sequential approach that requires completing the analysis before
beginning the design. The object-oriented approach combines process and data analysis,
and the line between analysis and design is so thin that analysis and design seem to be a
single phase instead of two distinct phases. See 10-3: Phase 2: Requirements Gathering and
Analysis
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Explain the tasks involved in the requirements-gathering and analysis phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.3
TOPICS: Gathering and analyzing information
System development phases
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
9. Including users and top management in the construction phase of a prototype is essential because some problems that
crop up during construction can be solved only by users or top management.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Including users and top management in the construction phase of a prototype is essential
because some problems that crop up during construction can be solved only by users or top
management. In addition, during this phase, users and top management can learn more
about the problems the information system will solve, and the team of users and designers
can learn a lot about decision making in the organization. See 10-4: Phase 3: Design
POINTS: 1
DIFFICULTY: Moderate
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1. Information system projects are often an extension of existing systems or involve replacing an old technology with a
new one.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Information system projects are often an extension of existing systems or involve replacing
an old technology with a new one. However, sometimes an information system needs to be
designed from scratch, and the systems development life cycle model is particularly
suitable in these situations. See 10-1: Systems Development Life Cycle: An Overview
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Apply the systems development life cycle (SDLC) as a method for developing
information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System development phases
KEYWORDS: Apply
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
2. It is important to project an organization’s growth rate when designing information systems.
a. True
b. False
ANSWER: True
RATIONALE: Correct
When designing information systems, projecting an organization’s growth rate is
important; otherwise, the system could become inefficient shortly after it is designed. See
10-1: Systems Development Life Cycle: An Overview
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Apply the systems development life cycle (SDLC) as a method for developing
information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System development phases
KEYWORDS: Apply
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
3. During the planning phase of the systems development life cycle (SDLC), a systems designer must define the
symptoms before the underlying problem that an organization might be facing.
a. True
b. False
Copyright Cengage Learning. Powered by Cognero. Page 1
,Module 10: Building Successful Information Systems
ANSWER: False
RATIONALE: Correct
During the planning phase, which is one of the most crucial phases of the SDLC model, a
systems designer must define the problem an organization faces, taking care not to define
symptoms rather than the underlying problem. The problem can be identified internally or
externally. See 10-2: Phase 1: Planning
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
4. Establishing evaluation criteria causes excessive subjectivity during the systems development life cycle (SDLC)
process.
a. True
b. False
ANSWER: False
RATIONALE: Correct
Establishing evaluation criteria ensures objectivity throughout the SDLC process. In
addition, analysts must get feedback from users on the problem and the need for an
information system. See 10-2: Phase 1: Planning
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 11/22/2019 12:15 PM
5. Normally, a task force for the planning phase of the systems development life cycle (SDLC) includes only
representatives from the IT department and the top management.
a. True
b. False
ANSWER: False
RATIONALE: Correct
To ensure an information system’s success, users must have input in the planning,
requirements-gathering and analysis, design, and implementation phases. For this reason, a
task force is formed, consisting of representatives from different departments (including
Copyright Cengage Learning. Powered by Cognero. Page 2
,Module 10: Building Successful Information Systems
IT), systems analysts, technical advisors, and top management. See 10-2: Phase 1:
Planning
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
6. External users are normally part of a company’s task force.
a. True
b. False
ANSWER: False
RATIONALE: Correct
External users are not employees but do use the system; they include customers,
contractors, sup- pliers, and other business partners. Although external users are not
normally part of the task force, their input is essential. See 10-2: Phase 1: Planning
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Explain the tasks involved in the planning phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.1
TOPICS: System development phases
System planning
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 11/22/2019 12:29 PM
7. The creation of a system specifications document indicates the beginning of the analysis phase of the systems
development life cycle (SDLC).
a. True
b. False
ANSWER: False
RATIONALE: Correct
The team uses the information collected during the requirements-gathering phase to
understand the main problems, define the project’s scope-including what it should and
should not do-and create a document called the system specifications. The creation of a
system specifications document indicates the end of the analysis phase and the start of the
design phase of the SDLC. See 10-3: Phase 2: Requirements Gathering and Analysis
POINTS: 1
DIFFICULTY: Easy
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, Module 10: Building Successful Information Systems
REFERENCES: Explain the tasks involved in the requirements-gathering and analysis phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.3
TOPICS: Gathering and analyzing information
System development phases
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 11/22/2019 12:47 PM
8. The object-oriented approach combines process and data analysis, and the line between analysis and design is so thin
that analysis and design seem to be a single phase instead of two distinct phases.
a. True
b. False
ANSWER: True
RATIONALE: Correct
The structured systems analysis and design (SSAD) approach treats process and data
independently and is a sequential approach that requires completing the analysis before
beginning the design. The object-oriented approach combines process and data analysis,
and the line between analysis and design is so thin that analysis and design seem to be a
single phase instead of two distinct phases. See 10-3: Phase 2: Requirements Gathering and
Analysis
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Explain the tasks involved in the requirements-gathering and analysis phase.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.10.3
TOPICS: Gathering and analyzing information
System development phases
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:31 PM
DATE MODIFIED: 10/22/2019 1:31 PM
9. Including users and top management in the construction phase of a prototype is essential because some problems that
crop up during construction can be solved only by users or top management.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Including users and top management in the construction phase of a prototype is essential
because some problems that crop up during construction can be solved only by users or top
management. In addition, during this phase, users and top management can learn more
about the problems the information system will solve, and the team of users and designers
can learn a lot about decision making in the organization. See 10-4: Phase 3: Design
POINTS: 1
DIFFICULTY: Moderate
Copyright Cengage Learning. Powered by Cognero. Page 4
