PS 104 Exam Questions With All Correct
Answers
1. A patient's primary care provider (PCP) prescribes him Using teach-back to
con-
a new diuretic because of a change in his insurance. It is firm patient
understanding
intended to replace his previous medication. However,
when he gets home, he is confused and takes both
the previous and the new diuretic. He becomes
dehydrated and ends up in the hospital. Which of the
following process improvements would have been
the best op- tion for the PCP to prevent this adverse
event?
2. According to US studies, approximately what
portion of serious adverse events can be linked to 80%
miscommu- nication between caregivers when
patients are trans- ferred or handed over?
3. Which of the following is NOT always a key part of
the medication reconciliation process?
Following up with the
pa- tient to ensure he or
4. Which is the following statements best describes she takes the
the role of patients in ensuring safety across the medication as
continu- um of care? prescribed
Patients often need to
5. A primary care provider (PCP) refers her patient be able to act out
to a specialist for a sleep study. Which of the precise rec-
following
steps would represent the END of a closed-loop ommendations when
refer- ral process? (Hint: Think of the nine-step they leave the health
process this lesson recommends). care set- ting for
home.
The PCP discusses the
treatment plan with the
patient, after
1/
3
Answers
1. A patient's primary care provider (PCP) prescribes him Using teach-back to
con-
a new diuretic because of a change in his insurance. It is firm patient
understanding
intended to replace his previous medication. However,
when he gets home, he is confused and takes both
the previous and the new diuretic. He becomes
dehydrated and ends up in the hospital. Which of the
following process improvements would have been
the best op- tion for the PCP to prevent this adverse
event?
2. According to US studies, approximately what
portion of serious adverse events can be linked to 80%
miscommu- nication between caregivers when
patients are trans- ferred or handed over?
3. Which of the following is NOT always a key part of
the medication reconciliation process?
Following up with the
pa- tient to ensure he or
4. Which is the following statements best describes she takes the
the role of patients in ensuring safety across the medication as
continu- um of care? prescribed
Patients often need to
5. A primary care provider (PCP) refers her patient be able to act out
to a specialist for a sleep study. Which of the precise rec-
following
steps would represent the END of a closed-loop ommendations when
refer- ral process? (Hint: Think of the nine-step they leave the health
process this lesson recommends). care set- ting for
home.
The PCP discusses the
treatment plan with the
patient, after
1/
3
