MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
Human Resource Management (HRM) - correct answer - refers to policies, practices and
systems that influence employees' behaviors, attitudes and performance
- Many companies refer to HRM as involving "people practices."
- HR professionals have to be able to use and analyze data to make a business case for ideas
and problem solutions
- HRM may be the most important lever for companies to gain a competitive advantage over
both domestic and foreign competitors
High-Impact HR Functions - correct answer - more integrated with the business, skilled at
helping managers in attracting, building, engaging, and retaining talented employees
- They can adapt quickly to business needs and workforce changes, identify and promote talent
from within the company, and are continuously trying to identify what motivates employees to
help them grow and develop
- ensure that they are continuously building the talent and skills of HR professionals necessary
to help the company meet new competitive challenges
Effective HRM practices have been shown to relate to company performance by contributing
to: - correct answer 1. Employee and customer satisfaction;
2. Innovation;
3. Productivity; and
4. Development of a favorable reputation in the community in which the firm is located.
(HRM Practices) Analysis and Design of Work - correct answer Responsibilities of HR
Department:
- Job analysis, work analysis, job descriptions
,MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
(HRM Practices) Recruitment - correct answer Responsibilities of HR Department:
- Recruiting, posting job descriptions, interviewing, testing, coordination use of temporary
employees
(HRM Practices) Selection - correct answer Responsibilities of HR Department:
- Recruiting, posting job descriptions, interviewing, testing, coordination use of temporary
employees
(HRM Practices) Training and Development - correct answer Responsibilities of HR Department:
- Orientation, skills training, development programs, career development
(HRM Practices) Compensation and Benefits - correct answer Responsibilities of HR
Department:
- Wage and salary administration, incentive pay, insurance, vacation, retirement plans, profit
sharing, health and wellness, stock plans
(HRM Practices) Performance Management - correct answer Responsibilities of HR
Department:
- Performance measures, preparation and administration of performance appraisals, feedback
and coaching, discipline
(HRM Practices) Employee Relations - correct answer Responsibilities of HR Department:
- Attitude surveys, employee handbooks, labor law compliance, relocation and outplacement
services
Human resource generalist - correct answer - focuses on a wide range of human resource
practices
Human resource specialist - correct answer - focuses on one or more HR issues (for example,
hiring or benefits)
- Large companies are more likely than small ones to employ HR specialists, with benefits
specialists being the most prevalent
- Other common specializations include recruitment, compensation, and training and
development
Shared service model - correct answer - refers to a way to organize the HR function that
includes centers of expertise and service centers, and business partners
,MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
- can help control costs and improve the business relevance and timeliness of HR practices
- to ensure that human resources contributes to the company's competitive advantage many
HR departments are organized on the basis of a shared service model
Self-service - correct answer - is the process of giving employees control of HR transactions
- refers to giving employees online access to human resource information, or apps which
provide, information about HR issues such as training, benefits, compensation, and contracts;
enrolling online in programs and services; and completing online attitude surveys
- The shift to self-service means that HR can focus more time on consulting with managers on
important employee issues and less time on day-to-day transactional tasks
Outsourcing - correct answer - refers to the practice of having another company (a vendor,
third party or consultant) provide services
- An organization's use of an outside organization for a board set of services
- The most commonly outsourced activities include those related to benefits administration
(e.g., flexible spending accounts, health plan eligibility status), relocation, and payroll
- The major reasons that company executives choose to outsource human resource practices
include cost savings, increased ability to recruit and manage talent, improved HR service
quality, and protection of the company from potential lawsuits by standardizing processes such
as selection and recruitment
Administrative services and transactions - correct answer - first product line
- the traditional product that HR has historically provided
- compensation, hiring, staffing
, MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
- An emphasis is placed on resource efficiency and service quality
Business partner services - correct answer - second product line
- HR functions that top managers want HR to deliver
- developing effective HR systems and helping implement business plans, talent management
- An emphasis is placed on knowing the business and exercising influence—problem solving,
designing effective systems to ensure needed competencies
Strategic services - correct answer - third product line
- HR functions that top managers want HR to deliver
- contributing to business strategy based on considerations of human resources, human capital,
business capabilities, readiness, and developing HR practices as strategic differentiators
- An emphasis is placed on knowledge of HR and of the business, competition, the market, and
business strategies
Evidence-based HR - correct answer - refers to demonstrating that human resources practices
have a positive influence on the company's bottom line or key stakeholders (employees,
customers, community, shareholders)
- Evidence-based HR requires the use of data - from financial statements to employee surveys
in order to make decisions based upon hard evidence
- evidence-based HR and analytics are important for showing the value of HR practices and how
they contribute to business strategy and goals
HR or Workforce Analytics - correct answer - refers to the practice of using quantitative
methods and scientific methods to analyze big data
Human Resource Management (HRM) - correct answer - refers to policies, practices and
systems that influence employees' behaviors, attitudes and performance
- Many companies refer to HRM as involving "people practices."
- HR professionals have to be able to use and analyze data to make a business case for ideas
and problem solutions
- HRM may be the most important lever for companies to gain a competitive advantage over
both domestic and foreign competitors
High-Impact HR Functions - correct answer - more integrated with the business, skilled at
helping managers in attracting, building, engaging, and retaining talented employees
- They can adapt quickly to business needs and workforce changes, identify and promote talent
from within the company, and are continuously trying to identify what motivates employees to
help them grow and develop
- ensure that they are continuously building the talent and skills of HR professionals necessary
to help the company meet new competitive challenges
Effective HRM practices have been shown to relate to company performance by contributing
to: - correct answer 1. Employee and customer satisfaction;
2. Innovation;
3. Productivity; and
4. Development of a favorable reputation in the community in which the firm is located.
(HRM Practices) Analysis and Design of Work - correct answer Responsibilities of HR
Department:
- Job analysis, work analysis, job descriptions
,MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
(HRM Practices) Recruitment - correct answer Responsibilities of HR Department:
- Recruiting, posting job descriptions, interviewing, testing, coordination use of temporary
employees
(HRM Practices) Selection - correct answer Responsibilities of HR Department:
- Recruiting, posting job descriptions, interviewing, testing, coordination use of temporary
employees
(HRM Practices) Training and Development - correct answer Responsibilities of HR Department:
- Orientation, skills training, development programs, career development
(HRM Practices) Compensation and Benefits - correct answer Responsibilities of HR
Department:
- Wage and salary administration, incentive pay, insurance, vacation, retirement plans, profit
sharing, health and wellness, stock plans
(HRM Practices) Performance Management - correct answer Responsibilities of HR
Department:
- Performance measures, preparation and administration of performance appraisals, feedback
and coaching, discipline
(HRM Practices) Employee Relations - correct answer Responsibilities of HR Department:
- Attitude surveys, employee handbooks, labor law compliance, relocation and outplacement
services
Human resource generalist - correct answer - focuses on a wide range of human resource
practices
Human resource specialist - correct answer - focuses on one or more HR issues (for example,
hiring or benefits)
- Large companies are more likely than small ones to employ HR specialists, with benefits
specialists being the most prevalent
- Other common specializations include recruitment, compensation, and training and
development
Shared service model - correct answer - refers to a way to organize the HR function that
includes centers of expertise and service centers, and business partners
,MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
- can help control costs and improve the business relevance and timeliness of HR practices
- to ensure that human resources contributes to the company's competitive advantage many
HR departments are organized on the basis of a shared service model
Self-service - correct answer - is the process of giving employees control of HR transactions
- refers to giving employees online access to human resource information, or apps which
provide, information about HR issues such as training, benefits, compensation, and contracts;
enrolling online in programs and services; and completing online attitude surveys
- The shift to self-service means that HR can focus more time on consulting with managers on
important employee issues and less time on day-to-day transactional tasks
Outsourcing - correct answer - refers to the practice of having another company (a vendor,
third party or consultant) provide services
- An organization's use of an outside organization for a board set of services
- The most commonly outsourced activities include those related to benefits administration
(e.g., flexible spending accounts, health plan eligibility status), relocation, and payroll
- The major reasons that company executives choose to outsource human resource practices
include cost savings, increased ability to recruit and manage talent, improved HR service
quality, and protection of the company from potential lawsuits by standardizing processes such
as selection and recruitment
Administrative services and transactions - correct answer - first product line
- the traditional product that HR has historically provided
- compensation, hiring, staffing
, MIE 330 Exam 1 Study Guide / Verified Questions & Correct answers / Newest 2025/2026.
- An emphasis is placed on resource efficiency and service quality
Business partner services - correct answer - second product line
- HR functions that top managers want HR to deliver
- developing effective HR systems and helping implement business plans, talent management
- An emphasis is placed on knowing the business and exercising influence—problem solving,
designing effective systems to ensure needed competencies
Strategic services - correct answer - third product line
- HR functions that top managers want HR to deliver
- contributing to business strategy based on considerations of human resources, human capital,
business capabilities, readiness, and developing HR practices as strategic differentiators
- An emphasis is placed on knowledge of HR and of the business, competition, the market, and
business strategies
Evidence-based HR - correct answer - refers to demonstrating that human resources practices
have a positive influence on the company's bottom line or key stakeholders (employees,
customers, community, shareholders)
- Evidence-based HR requires the use of data - from financial statements to employee surveys
in order to make decisions based upon hard evidence
- evidence-based HR and analytics are important for showing the value of HR practices and how
they contribute to business strategy and goals
HR or Workforce Analytics - correct answer - refers to the practice of using quantitative
methods and scientific methods to analyze big data
