IAHSS ADVANCED TRAINING FOR
HEALTHCARE SECURITY
PERSONNEL EXAM|UPDATED
QUESTIONS AND 100% VERIFIED
ANSWERS
Security departments are judged on what they do to... - CORRECT-
ANSWER-Proactively prevent incidents
A good crime prevention program uses perimeter barriers, building
exteriors, and interior controls to create: - CORRECT-ANSWER-Layers of
protection
Employee involvement in crime prevention starts with... - CORRECT-
ANSWER-new employee orientation
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Appearing professional, friendly, approachable and positive are the
basis for your - CORRECT-ANSWER-attitude
To make good decisions on the job, you must - CORRECT-ANSWER-take
care of yourself on and off the job
The best way to achieve enhanced customer service is by using what
method to exceed the expectations of the customeris a - CORRECT-
ANSWER-multi-tiered approach
Customers value reliability and _____________________ - CORRECT-
ANSWER-competence
Premise liability refers to the legal responsibility... - CORRECT-ANSWER-
property owner owes to persons on the property
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What approach should be followed to determine appropriate
protective measures and security and safety for off-campus facilities -
CORRECT-ANSWER-security inspections and risk assessments
Healthcare organizations are perhaps at a greater risk for slip and fall
due to - CORRECT-ANSWER-medical conditions limit Mobility
What best describes the Broken Window Theory? - CORRECT-ANSWER-
Neglect in an area creates the impression that no one cares.
The four most common methods of patrol are: - CORRECT-ANSWER-
Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is - CORRECT-ANSWER-
providing a visible deterrent to crime.
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A major disadvantage to foot patrol is - CORRECT-ANSWER-the
opportunity to socialize excessively.
Covert and undercover investigations in the healthcare setting should -
CORRECT-ANSWER-be undertaken only when traditional methods of
handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often: - CORRECT-
ANSWER-Anytime
Which of the following is not an element needed for a crime to occur? -
CORRECT-ANSWER-Training
additional steps are necessary to sustain employee awareness and
involvement in the security effort. all of the following vehicles are used
except - CORRECT-ANSWER-overhead paging system announcements