CROWD MANAGEMENT QUESTIONS WITH COMPLETE SOLUTIONS

CROWD MANAGEMENT QUESTIONS
WITH COMPLETE SOLUTIONS
Crowd Management Policy cont'd ANSW✅✅crowd movement

emergency management

guest customer service

communication



Why do you need crowd management ANSW✅✅Liability issues/concerns

"owe patrons a safe environment



Unforeseeable risk ANSW✅✅risk outside of the facility management



Foreseeable risk ANSW✅✅identifies risk germane to type of facility



Global Concerns ANSW✅✅soccer disasters, concert control, etc.



Crowd Management Plan ANSW✅✅part of the overall risk management plan



Crowd Management Creativity ANSW✅✅informational signage



4 Security Planning ANSW✅✅Training

Staff size

Technology

Identifying the risks



Identifying the potential risks ANSW✅✅anticipate the risks

plan a resolution based on the potential risk

what resources will be needed