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1. Ethics: A system of moral principles. d d d d d
The principles of right and wrong that guide an individual in making decisions
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2. Legal: Permitted by law. d d d
An act that is permissible or in conformity with the law of the land
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3. Legal and Ethical (legal- d d d
ethical): When the law and personal or organization are in concordance with each
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other
4. Legal and Unethical (legal- d d d
unethical): Dilemma in which stablished laws are not in accordance or do not upho
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ld the ethical choice
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5. Illegal and Ethical (illegal- d d d
ethical): Dilemma in which ethical choice would be in violation of stablished laws
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6. Scenarios: Legal and Unethical (legal-unethical): I: As the outsourcing move-d d d d d d d d d
dment has grown, so have accompanying reports of sweatshop abuses and health an
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d safety issues. Ignoring dangerous work conditions is unethical in any sense, regard
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less of where the workers are located.
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II: A judge believes that the use of cannabis should never be allowed regardless of the
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situation due to personal principles of what is right and wrong. A law was recently passe
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d, however, allowing individuals to use cannabis.
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7. Scenarios: Legal and Ethical (legal- d d d d
ethical): An organization plans to close its local factory and shift manufacturing opera
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tions overseas. This brings opposition from employees.
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8. Scenarios: Illegal and Ethical (illegal- d d d d
ethical): Pentagon papers case: U.S government officials leaked top secret papers to
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inform the public about government actions during the Vietnam War.
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9. Personal Ethics: Codes, principals, and values that shape people's interactions
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with others d
10. Values: Stable life goals that people have that reflect what is most important to th
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em
11. Morals: are sets of rules that individuals develop based on cultural norms and b
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eliefs
12. Scenarios: Values: A job candidate asks questions during an interview to de- d d d d d d d d d d d
dtermine whether their personal life goals align with those of the organization.
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13. Organizational ethics: Rules, principals, and standards for deciding what is d d d d d d d d d d
morally right or wrong when doing business
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14. Scenarios: Organizational ethics: If an organization can create an ethically o d d d d d d d d d d
riented culture, it is more likely to hire people who behave the same.
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15. 4 main Ethical Issues: 1. Societal issues
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2. Stakeholder issues d
3. Internal policy issues d d
4. Personal Issues d
16. Ethical Issues: Societal issues: Concerns issues relating to the world as a w
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hole
Involvement happens because of the ethics the organization creates out of care and co
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ncern for individuals. d d
17. Ethical Issues: Stakeholder issues: Concerns policies that affect its cus-
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dtomers, employees, suppliers, and people within the community
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18. Ethical Issues: Internal policy issues: Concerns internal relationships be-
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dtween a company and its employees
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Examples include fairness in management, pay, and employee participation.
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19. Ethical Issues: Personal issues: Concerns how people treat others in their o
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rganization
Examples include gossiping at work or taking credit for another's work.
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20. Stakeholder issues: A company insists on treating suppliers with respect and r d d d d d d d d d d d
efuses to push them to the lowest pricing possible. Which level of organizational ethi
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cs is being used by this company
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21. Internal policy issues: A retail company frequently updates its principles, rules, a
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nd guidelines to reflect input by employees.
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Which level of organizational ethics is being illustrated by this company?
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22. How Personal Ethics Affect Organizational Ethics: Ethics and integrity tend t
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o start (or fail) at the top and trickle down.
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23. Who is responsible for setting the ethical tone of a corporation?: Managers
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Integrity and ethics starts at the top with organizations' leadership and trickles down to
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everyone else. d
24. A company is working hard to establish objectives that promote ethics and s
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tandards.
What terms describe how these objectives are defined?: Specific and measur-
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dable
Specific outcomes define a desired outcome, and measurable outcomes define a
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method for determining whether an objective has been met. Promoting ethics
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and standards requires specifically defining which ethics and standards have been e
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stablished and should be measurable based on outcomes.
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25. Corporate Social Responsibility (CSR): The notion in which a company volun-
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tarily engages in action that benefits society, be it economically, socially, politically, or
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environmentally.
26. Corporate Social Responsibility (CSR) Main Idea: Their aim is to more direct-
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dly benefit from corporate growth as well as surrounding entrepreneurial opportuni-
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dties.
27. A company has embraced the philosophy of CSR.
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Which practice reflects this commitment?
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A) Ensuring that local, state, and federal taxes are paid on time
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B) Abiding by state environmental laws d d d d
C) Holding a food drive to support local residents in need
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D) Providing the workers with free coffee and tea during their shifts: Correct A
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nswer:
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CSR refers to voluntary actions taken by a company that benefits the community at lar
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ge. A food drive is both voluntary and works to benefit the local community.
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28. Steakholders: Those who have a stake in the performance and output of an orga d d d d d d d d d d d d d
nization, such as employees, unions, investors, suppliers, consumers, local and nation
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al government, and communities.
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29. World Trade Organization (WTO): a permanent global institution to promote i
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nternational trade and to settle international trade disputes
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30. What is the strategic value of implementing CSR?
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A) To maintain global operating guidelines such as those set by the WTO
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B) To help recruit, train, and maintain groups of local employees
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C) To generate a profit and meet the letter of the law in their business opera-
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tions
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D) To increase profits and trust in the long-
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term while promoting positive community relations: Correct Answer:
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D - CSR is designed to increase long-
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term profits and shareholder trust while promoting positive community relations an
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d maintaining high ethical standards.
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31. A company develops a program to help guide employees in decision-mak-
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ding and defines expectations for accepting gift from clients.
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A) Whistleblower and protection d d
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B) Social responsibility
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