solutions already passed
1. Digital marketing develop communication and exchanges and with customers; includes
all digital
media
2. Electronic mar- Strategic marketing mix that identifies customer needs using digital
keting (e- media and digital marketing
market- ing)
3. 1. Connect The 4 steps of digital marketing
2. Engage
3. Gather
4. Convert
4. Benefits of digital Forge interactive relationships with consumers
marketing Target markets more precisely
Reach markets that were inaccessible Share
information
Maintain a competitive advantage
5. Small Reach new markets, access inexpensive communication channels
business
benefits of
digital
marketing supplement their brick-and-mortar stores
6. Large
business
benefits of
digital
marketing
7. Consumers This group has recently seen an increase in a tendency to publish their
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thoughts, opinions, reviews, and product discussions through blogs or
other media
8. Marketer to The shift of marketing power in the digital age has caused marketing
the power to go from who to who?
consumer
9.
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solutions already passed
A2A communica-Information sharing and the co-creation of value, where consumers have a
tion hand in getting exactly what they want, have increased due to what
kind of communi- cation?
10. Paid Media, The social media marketing methods from least to most impactful
Owned
Media,
Earned
Media
11. Earned media consumer communications and word of mouth comprise this category of
social
media marketing; examples are the Waffle House Index and Honda's
trademark reliability
12. Social network users interact with other users by posting information and engaging
in conversa- tion; these are also building business models for economic
success cause usage is growing and opportunities are available
13. Blogs these are web-based journals that allow writers to editorialize articles and
inter- act with other internet users; gives consumers control and have
corporate and non-corporate types
14. Non- privately edited/operated and influential blogs
corporate
blogs
15. Corporate blogs Blogs that:
Answer consumer concerns
Defend their corporate
reputations Build enthusiasm
for products Develop
customer relationships
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