PUBLIX DELI MANAGEMENT EXAM 2024 WIT
k k kk k k
H 100% ACCURATE SOLUTIONS
k k k
PublixkMissionk-
kkANSWERk☑☑OurkMissionkatkPublixkisktokbekthekpremierkqualitykfoodkretailerkinkthekworld.
5kMissionkCommitmentsk-
kkANSWERk☑☑FocuskonkCustomerkValue;kIntolerancekofkWaste;kDedicationktokdignity,kvalue,kandkemploy
mentksecurity;kdevotionktokstewardshipkofkstockholders;kinvolvementkaskcitizenskinkthekcommunity.
RoleskinkthekDelik-
kkANSWERk☑☑DelikManager,kAssistantkDelikManager,kDelikClerk,kDelikUtility,kCheesekSpecialist,kPreparedkF
oodskSpecialist
RolekofkDelikClerkk-
kkANSWERk☑☑assistingkcustomer,kmaintainingkproductklevels,kproductionkandksanitation,kmaintainingkpro
perkbalances,koperationkandksafetykofkequipment,kpackagingksalekproducts,kspecialkorderskandktrays,kclean
ing,kstocking,kandkansweringkphones
Whatkdoeskak64kozkcontainerkhold?k-kkANSWERk☑☑Coldkpackkmixkchickenkork20kpckh&skwings
Whatkdoeskak24kozkM/wavekcontainerkhold?k-kkANSWERk☑☑Coldkpackkchickenktenders
Whatkarekthekdaykstickerskcalledkthatkwekputkonkthekbulkkmeat?k-kkANSWERk☑☑8kdaykstickers
Youkhaveksixkpieceskofksmokedkpepperkchickenkgoingkoutkofkdatekink3kdayskduektokwarehousekcharts,kwhatk
dokyoukdo?k-kkANSWERk☑☑Demokforkthekfirstkdaykandksuggestiveksellktokeverykcustomer.k
Onktheksecondkdaykdropkthekpricekbyk25%kandkmakekappropriateksigns.kOnktheklastkdaykbeforekitkgoeskout,k
dropkthekpricekevenkfurtherkandkhavekyourkteamkpushkit.
,Whatkiskthekproperkorderkofkdroppingkmixkchickenkinkthekfryer?k-kkANSWERk☑☑Thighs,kBreast,kLeg,kWing
Whatkdokyoukhavektokdokthekthighskbeforekyoukdropkthemkinkthekfryer?k-kkANSWERk☑☑Popkthekbonekjoint
Howklongkdokyoukhavekwithkcoldkitemskbeforekbacteriakgrowskexponentially?k-
kkANSWERk☑☑4khoursk(butkwekwantktokkeepkthekcoldkchainkaskquicklykaskpossible)
Howklongkdoksubkkitskget?k-kkANSWERk☑☑Daykofkproductionk(1kday)
WhatkiskthekservingksizekofkEgg,kHam,kTuna,kNeptune,kSavorykTarragon,kChunkykWhitekChicken,kChicken,kC
arrotskandkRaisins,kCheddarkJack,kSweetkColeslaw,kShreddedkColeslaw,ksalad?k-
kkANSWERk☑☑1/2kcupk(100g)
Whatktemperaturekshouldkrotisseriekbekatkwhenkyouktakekthemkoff?k-
kkANSWERk☑☑180kdegreeskfahrenheit
Whatkiskthekservingksizekonkbakedkbeanskorkcowboykbeans?k-kkANSWERk☑☑1/3kcupk(100g)
WhatkiskthekservingksizekonkSouthernkstyle,kHome-stylekandkMacaroniksalads?k-
kkANSWERk☑☑3/4kcupk(140g)
WhatkiskthekshelfklifekofkGrabkandkGokSandwiches?k-kkANSWERk☑☑2kdays
WhatkiskthekshelfklifekofkGrabkandkGokSalads?k-kkANSWERk☑☑2kdays
WhatkiskthekonlykcheesekthatkuseskSheep'skmilk?k-kkANSWERk☑☑SpanishkManchego
Whatkdoesk"PPM"kstandkfor?k-kkANSWERk☑☑PartskPerkMillion
WhatkiskthekacceptablekrangekyourkQ-Sankshouldktestkbetween?k-kkANSWERk☑☑Betweenk150-400
,Atkwhatktemperaturekshouldkyourkdishkwashingkwaterkbekat?k-
kkANSWERk☑☑Akminimumkofk110kdegreeskfahrenheit
AtkwhatktemperaturekshouldkyourkQ-Sankbekat?k-kkANSWERk☑☑75kdegreeskfahrenheitkorklower
Whatkdoesk"PPE"kstandkfor?k-kkANSWERk☑☑PersonalkProtectivekEquipment
Howkoftenkshouldkyoukchangekyourkbreadingkwaterkinkthekkitchen?k-kkANSWERk☑☑EverykHour
T
E
A
Mk-kkANSWERk☑☑Togetherk
Everyonek
Achievesk
More
Howklongkdokyouksharpenkthekfrontkedgekofkakslicerkblade?k-kkANSWERk☑☑30kseconds
Howklongkdokyouksharpenkthekbackksidekofkakslicerkblade?k-kkANSWERk☑☑2kseconds
HowklongkdokBoarskHeadkmeatsklastkafterkbeingksliced?k-kkANSWERk☑☑3kdays
WhatkarekthekBoarskHeadk5kstepsktokgreatkcustomerkservice?k-kkANSWERk☑☑1.kGreeting
2.SuggestivekSell
3.Slice,kShow,kOffer
4.kCompanionkSell
, 5.kGraciouskClose
WhatkarekthekPublixk5kstepsktokgreatkcustomerkservice?k-kkANSWERk☑☑1.kFriendlykGreeting
2.kDiscovery
3.kRecommendation
4.kAffirmation
5.kInvitation
Whatkiskthek6-inchkrule?k-
kkANSWERk☑☑Thek6kinchkrulekrequireskthatkyouktokstorekproductskatkleastksixkincheskoffkthekfloorkonkakshel
fkorkotherkdevicekdesignatedkforkpermanentkstorage.kthek6-
inchkrulekiskdesignedktoksafeguardkproductskbykkeepingkthemkoffkthekfloorkandkawaykfromkpotentialkconta
minationkbykpestskorkcleaningkchemicalskandkaidkinkeffectivekcleaning.k
NOTE:kProductskstoredkonkpalletskmeetkthesekrequirements
HowkdoeskthekPublixkdelikdefinekquality?k-kkANSWERk☑☑Freshk-
kMinimalktimekdelaykbetweenkfieldkandkfoodkpreparation
Tastyk-kMaintainedkbykthekusekofkcomparativekfoodktastektests
Healthyk-kBasedkonkthekUSDAkguidelines
Whatkarekthek5kS's?k-kkANSWERk☑☑S1-kSortkandkRemovek(unproductivekinventory)k
S2-kShinek(cleankyourkworkkspace)
S3-kSetklocationskandkvisualkcuesk
S4-kStandardizek
S5-kSustain
Whatkiskthek4-inchkrule?k-
kkANSWERk☑☑Thek4kinchkrulekrequireskyouktokkeepk4kincheskbetweenkthekitemkandkthekwall
k k kk k k
H 100% ACCURATE SOLUTIONS
k k k
PublixkMissionk-
kkANSWERk☑☑OurkMissionkatkPublixkisktokbekthekpremierkqualitykfoodkretailerkinkthekworld.
5kMissionkCommitmentsk-
kkANSWERk☑☑FocuskonkCustomerkValue;kIntolerancekofkWaste;kDedicationktokdignity,kvalue,kandkemploy
mentksecurity;kdevotionktokstewardshipkofkstockholders;kinvolvementkaskcitizenskinkthekcommunity.
RoleskinkthekDelik-
kkANSWERk☑☑DelikManager,kAssistantkDelikManager,kDelikClerk,kDelikUtility,kCheesekSpecialist,kPreparedkF
oodskSpecialist
RolekofkDelikClerkk-
kkANSWERk☑☑assistingkcustomer,kmaintainingkproductklevels,kproductionkandksanitation,kmaintainingkpro
perkbalances,koperationkandksafetykofkequipment,kpackagingksalekproducts,kspecialkorderskandktrays,kclean
ing,kstocking,kandkansweringkphones
Whatkdoeskak64kozkcontainerkhold?k-kkANSWERk☑☑Coldkpackkmixkchickenkork20kpckh&skwings
Whatkdoeskak24kozkM/wavekcontainerkhold?k-kkANSWERk☑☑Coldkpackkchickenktenders
Whatkarekthekdaykstickerskcalledkthatkwekputkonkthekbulkkmeat?k-kkANSWERk☑☑8kdaykstickers
Youkhaveksixkpieceskofksmokedkpepperkchickenkgoingkoutkofkdatekink3kdayskduektokwarehousekcharts,kwhatk
dokyoukdo?k-kkANSWERk☑☑Demokforkthekfirstkdaykandksuggestiveksellktokeverykcustomer.k
Onktheksecondkdaykdropkthekpricekbyk25%kandkmakekappropriateksigns.kOnktheklastkdaykbeforekitkgoeskout,k
dropkthekpricekevenkfurtherkandkhavekyourkteamkpushkit.
,Whatkiskthekproperkorderkofkdroppingkmixkchickenkinkthekfryer?k-kkANSWERk☑☑Thighs,kBreast,kLeg,kWing
Whatkdokyoukhavektokdokthekthighskbeforekyoukdropkthemkinkthekfryer?k-kkANSWERk☑☑Popkthekbonekjoint
Howklongkdokyoukhavekwithkcoldkitemskbeforekbacteriakgrowskexponentially?k-
kkANSWERk☑☑4khoursk(butkwekwantktokkeepkthekcoldkchainkaskquicklykaskpossible)
Howklongkdoksubkkitskget?k-kkANSWERk☑☑Daykofkproductionk(1kday)
WhatkiskthekservingksizekofkEgg,kHam,kTuna,kNeptune,kSavorykTarragon,kChunkykWhitekChicken,kChicken,kC
arrotskandkRaisins,kCheddarkJack,kSweetkColeslaw,kShreddedkColeslaw,ksalad?k-
kkANSWERk☑☑1/2kcupk(100g)
Whatktemperaturekshouldkrotisseriekbekatkwhenkyouktakekthemkoff?k-
kkANSWERk☑☑180kdegreeskfahrenheit
Whatkiskthekservingksizekonkbakedkbeanskorkcowboykbeans?k-kkANSWERk☑☑1/3kcupk(100g)
WhatkiskthekservingksizekonkSouthernkstyle,kHome-stylekandkMacaroniksalads?k-
kkANSWERk☑☑3/4kcupk(140g)
WhatkiskthekshelfklifekofkGrabkandkGokSandwiches?k-kkANSWERk☑☑2kdays
WhatkiskthekshelfklifekofkGrabkandkGokSalads?k-kkANSWERk☑☑2kdays
WhatkiskthekonlykcheesekthatkuseskSheep'skmilk?k-kkANSWERk☑☑SpanishkManchego
Whatkdoesk"PPM"kstandkfor?k-kkANSWERk☑☑PartskPerkMillion
WhatkiskthekacceptablekrangekyourkQ-Sankshouldktestkbetween?k-kkANSWERk☑☑Betweenk150-400
,Atkwhatktemperaturekshouldkyourkdishkwashingkwaterkbekat?k-
kkANSWERk☑☑Akminimumkofk110kdegreeskfahrenheit
AtkwhatktemperaturekshouldkyourkQ-Sankbekat?k-kkANSWERk☑☑75kdegreeskfahrenheitkorklower
Whatkdoesk"PPE"kstandkfor?k-kkANSWERk☑☑PersonalkProtectivekEquipment
Howkoftenkshouldkyoukchangekyourkbreadingkwaterkinkthekkitchen?k-kkANSWERk☑☑EverykHour
T
E
A
Mk-kkANSWERk☑☑Togetherk
Everyonek
Achievesk
More
Howklongkdokyouksharpenkthekfrontkedgekofkakslicerkblade?k-kkANSWERk☑☑30kseconds
Howklongkdokyouksharpenkthekbackksidekofkakslicerkblade?k-kkANSWERk☑☑2kseconds
HowklongkdokBoarskHeadkmeatsklastkafterkbeingksliced?k-kkANSWERk☑☑3kdays
WhatkarekthekBoarskHeadk5kstepsktokgreatkcustomerkservice?k-kkANSWERk☑☑1.kGreeting
2.SuggestivekSell
3.Slice,kShow,kOffer
4.kCompanionkSell
, 5.kGraciouskClose
WhatkarekthekPublixk5kstepsktokgreatkcustomerkservice?k-kkANSWERk☑☑1.kFriendlykGreeting
2.kDiscovery
3.kRecommendation
4.kAffirmation
5.kInvitation
Whatkiskthek6-inchkrule?k-
kkANSWERk☑☑Thek6kinchkrulekrequireskthatkyouktokstorekproductskatkleastksixkincheskoffkthekfloorkonkakshel
fkorkotherkdevicekdesignatedkforkpermanentkstorage.kthek6-
inchkrulekiskdesignedktoksafeguardkproductskbykkeepingkthemkoffkthekfloorkandkawaykfromkpotentialkconta
minationkbykpestskorkcleaningkchemicalskandkaidkinkeffectivekcleaning.k
NOTE:kProductskstoredkonkpalletskmeetkthesekrequirements
HowkdoeskthekPublixkdelikdefinekquality?k-kkANSWERk☑☑Freshk-
kMinimalktimekdelaykbetweenkfieldkandkfoodkpreparation
Tastyk-kMaintainedkbykthekusekofkcomparativekfoodktastektests
Healthyk-kBasedkonkthekUSDAkguidelines
Whatkarekthek5kS's?k-kkANSWERk☑☑S1-kSortkandkRemovek(unproductivekinventory)k
S2-kShinek(cleankyourkworkkspace)
S3-kSetklocationskandkvisualkcuesk
S4-kStandardizek
S5-kSustain
Whatkiskthek4-inchkrule?k-
kkANSWERk☑☑Thek4kinchkrulekrequireskyouktokkeepk4kincheskbetweenkthekitemkandkthekwall