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1. what is inference? A conclusion reached on the basis of evidence and rea-
soning
2. therapeutic communication Verbal and nonverbal communication techniques that en-
courage patients to express their feelings and to achieve
a positive relationship.
3. what might be compromised at their listening skills
the moment a patient learns of
their diagnosis?
4. sympathy vs empathy sympathy is feeling compassion, sorrow, or pity for the
hardships that another person encounters, while empathy
is putting yourself in the shoes of another.
5. when to terminate the The patient no longer requires nursing care.
nurse-client relationship?
The patient has met their health goals and can manage
their care independently.
The nurse's assignment changes due to shift changes or
rotations.
6. open ended vs close ended ques- Open ended questions require more than a simple yes/no
tions answer and reveal critical information
Closed ended questions are short yes/no answers
7. you notice a child that comes into ask about traditional or cultural practices
the emergency department with
giant welts on their body what do (but on a real note, report this!!)
you do?
8. expressive vs receptive aphasia
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able to understand but not EXPRESS
vs
able to express but not RECEIVE
9. what is apraxia Loss of the ability to execute or carry out learned (familiar)
movements, despite having the desire and the physical
ability to perform the movements
10. what is disarthria Loss of control over speech muscles
11. cultural competence the ability to interact ettectively with people of ditterent
cultures
12. age plays a role in conflict, true or true
false?
13. youre at work and see someone recognize that it is happening
below you being criticized by an-
other nurse. what do you do ini-
tally?
14. what is hospice care A type of care given to patients with PROGNOSIS OF LESSS
THAN 6 MONTHS to live that focuses on alleviating physical
symptoms (NOT CURING) & addressing psychological, so-
cial, and spiritual concerns (of the patient's family as well).
15. what is a change of shift report is given by a primary nurse to the nurse replacing him
or her or by the charge nurse to the nurse who assumes
responsibility for continuing care of the patient.
16. why is a change of shift report im- continuity of care
portant?
17. SBAR
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