Verified Answers
. Leadership development training should be provided to
A. Administrators and AITs
B. Administrators, AITs, and department heads
C. Administrators, AITs, department heads, and other supervisory staff
D. All employees - ANSWER-D. All employees
.. The initial orientation of new employees would not include a review of:
A. fire and disaster procedures
B. functions of all the departments
C. sick call policy
D. medication administration procedures - ANSWER-D. medication
administration procedures
."A general statement that guides thinking and action, and permits
interpretation" is the definition of which one of the following?
A. rule
B. policy
C. program
D. procedure - ANSWER-B. policy
,.A care recipient has been diagnosed with a terminal disease to participate in
therapies to prolong life. The healthcare organization should offer consultation
on which of the following services?
1. Physiatrist
2. Oncology
3. Palliative care
4. Hospice care - ANSWER-3. Palliative care
.A care recipient in a long-term care healthcare organization disagrees with
management's decision regarding an aspect of care. The care recipient feels that
is could adversely affect the health, safety, welfare, or rights of care recipients.
The individual or group most responsible for acknowledging, investing, and
resolving the concern is the:
1. ombudsman
2. social worker
3. care recipient council president
4. governing body - ANSWER-2. social worker
.A care recipient who uses a walker to get to the dining room is told by an
employee to leave the walker outside the room. With regard to the Americans
with Disabilities Act of 1990 (ADA), the healthcare organization:
1. must provide a space in the dining room for wheelchairs and walkers
2. may formulate its own regarding the use of walkers
3. must discipline the employee for violating the care recipient's rights
4. should have a caregiver escort the care recipient to the dining room -
ANSWER-1. must provide a space in the dining room for wheelchairs and
walkers
,.A check should generally be issued only when which one of the following is
available and properly signed?
A. purchase order
B. lien
C. warranty
D. general ledger - ANSWER-A. purchase order
.A cognitive care recipient, whose spouse is living, does not have an advance
directive or a Do Not Resuscitate (DNR) order. The care recipient's daughter has
financial Power of Attorney, and the son has Healthcare of Power of Attorney. A
DNR order can be authorized by the:
1. care recipient's son
2. care recipient
3. care recipient's spouse
4. physician - ANSWER-1. care recipient's son
.A common mistake made in hiring is:
A. interviewing a lot of applicants.
B. having a supervisor make the choice.
C. hiring the first qualified person available.
D. saying too much about what the job entails. - - ANSWER-C. hiring the first
qualified person available
.A comprehensive decision-making process based on future predictions that
establishes the blueprint for a healthcare organization strategy is:
, 1. the best way to establish day-to-day staffing needs
2. an effective process in analyzing market conditions
3. an effective tool to create a mission statement
4. the purpose of planning - ANSWER-2. an effective process in analyzing market
conditions
.A corporation's distributions of profit to its shareholders are called...
A. contributions
B. participations
C. dividends
D. surpluses - ANSWER-C. dividends
.A department head announces new personnel rules to subordinates at a
meeting. This communication would be an example of the ________________
direction of communication.
A. vertical
B. lateral
C. horizontal
D. diagonal - ANSWER-A. vertical
.A direct cost is:
1. allocated equally to all areas of the budget
2. charged to a specific billing period
3. documented by proper accounting procedures
4. linked to a specific objective, responsibility, or function - ANSWER-4. linked to
a specific objective, responsibility, or function