20 AUTO PHYSICAL DAMAGE ACTUAL EXAM QUES
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TIONS AND n
CORRECT DETAILED ANSWERS ALREADY GRADE n n n n
D A+ 100%
In PA, a consumer reporting agency may list all of the following information about a
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nconsumer EXCEPT: - ANSWER>>>Medical Information n n n n
The device that synchronizes the spark plug firing sequence is: -
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ANSWER>>>Camshaft Sensor
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If an insured fail to report a claim in a timely fashion the adjuster will usually: -
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nANSWER>>>Send the insured a reservation of rights letter n n n n n n n
When using a dedicated bench fixture to measure a unibody with front-
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end damage, where should fixtures be placed? -
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ANSWER>>>Fixtures should be placed in the damaged area to check fit up to the ji
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g.
Vehicle name plates such as Grand Prix SE are only available through the dealership
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nand are purchased in what way? -
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nANSWER>>>Nameplates are not available aftermarket and are usually purchased f n n n n n n n n n
rom the dealer on a per item basis
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Under Pennsylvania law, which of the following is true regarding the replacement o
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f a damaged double hood latch?:
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It may be replaced with any working latch system from a salvage yard. I
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t must be replaced with any new hood latch system.
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It must be replaced with a double latch system.
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It may be replaced with a single hood latch system. -
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nANSWER>>>It must be replaced with a double latch system. is correct. n n n n n n n n n n
,Technician A says that damaged structural sheet metal should be removed before a
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ny pulling and straightening is performed. Technician B says that damaged structur
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al metal should remain to be used for pulling attachment areas. Who is right?:
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Technician A only Tech n n n
nician B only n n
Both technicians are correctn n n
Neither technician is correct - n n n n
n ANSWER>>>Technician B only Which of the following is the compu n n n n n n n n n
ter in the vehicle?
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Controller Pum n
p
Speed Sensors n
Valves - ANSWER>>>Controller n n
If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
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Deny the claim. n n
Send the insured a reservation of rights letter. Cease
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the claims investigation.
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Seek the advice of the company's attorney -
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ANSWER>>>Send the insured a reservation of rights letter..
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If an auto appraiser uses the actual cost method to determine a vehicle's value, whi
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ch of the following is not a factor?:
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The location of the vehicle of like kind and quality Th
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e salvage value of the damaged vehicle
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,The actual cost of an available vehicle in similar condition to or better than the mot
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or vehicle being appraised
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The vehicle being appraised is similar to the damaged vehicle in its pre-
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damaged condition - ANSWER>>>The salvage value of the damaged vehicle
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A structural rail is being cut for sectioning. Technician A says to use a cutting torch t
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o make the final cut line. Technician B says to use a cut-
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off wheel or saw to make the final cut. Who is right?
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Technician A only Tech n n n
nician B only n n
Both technicians are correct
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Neither technician is correct - ANSWER>>>Technician B only
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Which of the following coverages is included as "no-
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fault" coverage on the standardized Personal Auto policy?:
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Uninsured Motorists coverage. n n
Medical Payments and Physical Damage. n n n n
A state-mandated "no-fault" coverage plan.
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Liability coverage. - ANSWER>>>Medical Payments and Physical Damage
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Following the payment of an automobile claim, the salvaged property becomes th
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e property of:
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The insured Th n n
e insurer
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A third party salvage company contracted by the insured
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The State until sold and the proceeds deducted from the claim payment to the insu
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red - ANSWER>>>The insurer
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A car has adjustable door hinges. There is a significant gap at the top of the front t
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op and the bottom as well between the front fender and the windshield support
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, column of the door. Technician A says the gap can be adjusted by repositioning th
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e hinges. Technician B says the gap can be adjusted by shimming the hinges. Who
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is right?:
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Technician A only Tech n n n
nician B only n n
Both technicians are correctn n n
Neither technicians are correct - ANSWER>>>Technician A only
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Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages: Proper
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ty Damage - $1,000
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Rental Car Expense - n n n
n$500 Emergency Room Expense -
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$400 Lost Wages - $300
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The extent of the bodily injury will not be known for six months. How should the adj
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uster on this claim pay damages for Driver 2?
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Pay all damage to date, provide a full and final release has been signed by Driver 2.
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Pay nothing until total of all damages has been determined.
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Pay the property damage and rental car expense and settle the bodily injury at a la
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ter time. n
None of the responses listed are correct. -
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nANSWER>>>Pay the property damage and rental car expense and settle the bodily n n n n n n n n n n n n
injury at a later time.. n n n n
Which of the following would not have an insurable interest in a covered vehicle?:
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An underage driver who lives in the household
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A lien holder
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A vehicle jointly owned by a husband and wife
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