Test Bank for Human Resources Management in Canada, 15th Edition by Gary Dessler, Chapter 1-17 | All Chapters Covered

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TEST BANK For
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Human Resources Management in Canada1
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5th Canadian Edition by Gary Dessler
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k Chapters 1 - 17 k k k

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AnswerskarekatkthekendkofkeachkChapter


Chapterk1

MULTIPLEkCHOICE. Choosekthekonekalternativekthatkbestkcompleteskthekstatementkorkanswerskthekquestion.
1) Humankresourceskmanagementkreferskto:
A) thekmanagementkofkpeoplekinkorganizations.
B) conceptskandktechniqueskforkorganizingkworkkactivities.
C) allkmanagerialkactivities.
D) conceptskandktechniqueskusedkinkleadingkpeoplekatkwork.
E) managementktechniqueskforkcontrollingkpeoplekatkwork.

2) Thekknowledge,keducation,ktraining,kskills,kandkexpertisekofkakfirm'skworkerskiskknownkas:
A) physicalkcapital.
B) management'skphilosophy.
C) humankcapital.
D) productionkcapital.
E) culturalkdiversity.

3) Humankresourceskpracticeskthatksupportkstrategykinclude:
A) performancekmanagement.
B) productionkscheduling.
C) policieskandkprocedures.
D) staffingkpractices.
E) rewardskpractices.

4) AkcompanykutilizeskaksystemktokmeasurekthekimpactkofkHumankResourceskwhichkbalanceskmeasureskrelatingkt
okfinancialkresults,kcustomers,kinternalkbusinesskprocesseskandkhumankcapitalkmanagement.kThisksystemkiskknowskask
the:
A) HRIS.
B) balancedkstrategy.
C) HumankCapitalkIndex.
D) balancedkscorecard.
E) nonekofkthekabove.

5) Youkhavekbeenktaskedkwithkbuildingkemployeekengagementkatkthekfirmkyoukworkkfor.kStrategickhumankr
esourceskinitiativeskyoukwouldkconsiderkimplementingkinclude:
A) employeekrecognitionkprogramskandkmanagementkdevelopmentkprograms.
B) diversitykprograms.
C) employeekrecognitionkprograms.
D) employeekrelationskactivity.
E) jobkdesignkindicators.

6) HRkdepartmentkstaffkmemberskarektraditionallykinvolvedkinkkeykoperationalkresponsibilities.kWhichkofkthekf
ollowingkiskankoperationalkresponsibility?
A) settingkgoalskandkobjectives
B) collectingkmetrics
C) analyzingkmetrics
D) interpretingkhumankrightklaws
E) interpretingkhealthkandksafetyklegislation

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7) Beingkcompletelykfamiliarkwithkemploymentklegislation,kHRkpolicieskandkprocedures,kcollectivekagreement
s,kandkthekoutcomekofkrecentkarbitrationkhearingskandkcourtkdecisionskiskmostkcloselykrelatedkwithkwhichkofkthekfollo
wingkHRkactivities?

A) servingkaskakconsultant
B) formulatingkpolicieskandkprocedures
C) offeringkadvice
D) providingkservices
E) servingkaskakchangekagent

8) Thekpracticekofkcontractingkwithkoutsidekvendorsktokhandlekspecifiedkfunctionskonkakpermanentkbasiskiskk
nownkas
A) hiringktemporarykemployees.
B) payrollkandkbenefitskadministration.
C) contractkadministration.
D) outsourcing.
E) labour-managementkrelations.

9) Thekcompany'skplankforkhowkitkwillkbalancekitskinternalkstrengthskandkweaknesseskwithkexternalko
pportunitieskandkthreatskinkorderktokmaintainkcompetitivekadvantagekiskknownkas
A) HRkstrategy.
B) strategy.
C) environmentalkscanning.
D) policieskandkprocedures.
E) nonekofkthekabove.

10) RitakiskthekHRkDirectorkofkakmanufacturingkcompany.kShekrecentlykundertookkresearchktokidentifykcompet
itorkcompensationkandkincentivekplans,kinformationkaboutkpendingklegislativekchangeskandkavailabilitykofktalentkink
theklabourkmarketkforkthekupcomingkstrategickplanningkmeeting.kRitakwaskconducting:
A) environmentalkscanning.
B) ankemployeekengagementksurvey.
C) ankexternalkmarketksurvey.
D) ankenvrionmentalkstudy.
E) ankexternalkopportunities/threatskstudy.

11) ThekHRkmanagerkofkSmithk&kYukcompanykwaskheavilykinvolvedkinkakdownsizingkexercisekofkthekcompany'sks
aleskforcekduektokankeconomickdownturn.kHekwaskalsokinvolvedkinkarrangingkforkoutplacementkserviceskandkemploye
ekretentionkprogramskaskwellkaskrestructuringkofkthekbusinesskfollowingkthekdownsizing.kThiskiskankexamplekofkHR'skro
lekin:
A) formulatingkstrategy.
B) operationalkactivities.
C) environmentalkscanning.
D) environmentalkscanningkandkexecutingkstrategy.
E) executingkstrategy.

12) Thekcorekvalues,kbeliefs,kandkassumptionskthatkarekwidelyksharedkbykmemberskofkankorganizationkarekknownka
s:
A) organizationalkclimate.
B) thekstrategickplan.
C) thekmissionkstatement.
D) organizationalkculture.
E) thekpervadingkatmosphere.