Knowledge OF PEOPLE –
Development AND LEARNING
Questions & Answers
For more information, refer to Module People, Functional Area 3, Section 5
Factory workers who usually work in the assembly department are
assigned to the shipping department every other week. What career
development program are these workers participating in?
Job rotation
Correct
Job enrichment
Replacement planning
Mentoring – ANSWERS
Rationale
Job rotation is the movement between different jobs that require similar skill sets. These
programs eliminate boredom on the part of employees as they participate in different
jobs that build a wider range of skills and experiences.
For more information, refer to Module People, Functional Area 3, Section 4
What characteristic of an organizational effectiveness and development program would
demonstrate that it was designed for how adults learn?
The instructor is seen as having all the answers.
Learners may not have immediate use for training knowledge.
Employees' learning is subject-focused.
The debate and challenge of ideas is encouraged.
Correct – ANSWERS
Rationale
In an environment focused on adult learners, the participants are resources to each
other and bring a wealth of knowledge and experience. The instructor should encourage
debate of ideas and create a participative and collaborative environment.
Development AND LEARNING
Questions & Answers
For more information, refer to Module People, Functional Area 3, Section 5
Factory workers who usually work in the assembly department are
assigned to the shipping department every other week. What career
development program are these workers participating in?
Job rotation
Correct
Job enrichment
Replacement planning
Mentoring – ANSWERS
Rationale
Job rotation is the movement between different jobs that require similar skill sets. These
programs eliminate boredom on the part of employees as they participate in different
jobs that build a wider range of skills and experiences.
For more information, refer to Module People, Functional Area 3, Section 4
What characteristic of an organizational effectiveness and development program would
demonstrate that it was designed for how adults learn?
The instructor is seen as having all the answers.
Learners may not have immediate use for training knowledge.
Employees' learning is subject-focused.
The debate and challenge of ideas is encouraged.
Correct – ANSWERS
Rationale
In an environment focused on adult learners, the participants are resources to each
other and bring a wealth of knowledge and experience. The instructor should encourage
debate of ideas and create a participative and collaborative environment.
