ISQS 2340 Exam 1
1. Kryder's Law: The storage density on magnetic disks is increasing at an expo- nential rate
2. What are components of Information Systems?: People Procedures
Hardware
Software Data
3. Process by which one physical computer hosts many different VIRTUAL (not literal) computers within it:
Virtualization
4. What is NOT a function of an operating system?: web browsing
5. A computer that is designed to support processing requests from many remote computers and users:
Server
6. An effective CRM strategy can help a business increase revenues in the following ways: Increasing the
cross-selling of products and/ or services
Improving customer service
Helping salespeople to close deals faster
Providing products and/ or services that are what your customers want
Retaining existing customers and/ or discover new customers
7. A CRM system is ultimately less important than the: DATA you put in the system
8. Reasons why businesses implement ERP technologies: Standardizing and speeding manufacturing
Providing insights from customer information Integrating financial information
Integrating orders
Standardizing procurement
9. What are the most common features of ERP systems?: Enterprise-wide inte- gration
A common database
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, ISQS 2340 Exam 1
Consistent look and feel
Real time (or near real time) operations
10. What are some benefits of using machines such as 3D printers of the maker movement: Experimentation
and rapid prototyping
11.What distinguishes the maker movement from old-style crafting?: the will- ingness to embrace cutting-edge
manufacturing methods alongside, or even in place of, traditional craftsmanship.
12.In 3D printing, which of the following factors will be associated with thin- ner layers used to build the
finished product?: Finer resolution in the finished product.
Fewer visible layer lines in the finished product
Less intensive post-processing work to complete the finished product.
13.Which of the following are applications of 3D printing today?: Medical device solutions
Manufacturing large entertainment models
Aerospace manufacturing parts such as rocket fuel tanks
Prototyping
14.EXCEL: If you have more than one field in an area, how can you rearrange the order?: by dragging the fields
into the precise position you want
15.A PivotTable in Excel is a powerful tool that lets you do which of the following?: summarize data
analyze data
calculate data
16.To show a subset of data to analyze: you may want to group data into a PivotTable
17.Column area fields in a PivotTable are shown as: Column Labels at the top
18.Value area fields are shown as: summarized numeric values in a PivotTable
19.A relational database structure helps to: improve accuracy
20.A question you ask that can help you find and retrieve table data meeting conditions you specify: Query
21.Filter by Form: displays only the records that match the selected criteria
22.What is a relational database?: a database in which data is divided into tables (kind of like spreadsheets)
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1. Kryder's Law: The storage density on magnetic disks is increasing at an expo- nential rate
2. What are components of Information Systems?: People Procedures
Hardware
Software Data
3. Process by which one physical computer hosts many different VIRTUAL (not literal) computers within it:
Virtualization
4. What is NOT a function of an operating system?: web browsing
5. A computer that is designed to support processing requests from many remote computers and users:
Server
6. An effective CRM strategy can help a business increase revenues in the following ways: Increasing the
cross-selling of products and/ or services
Improving customer service
Helping salespeople to close deals faster
Providing products and/ or services that are what your customers want
Retaining existing customers and/ or discover new customers
7. A CRM system is ultimately less important than the: DATA you put in the system
8. Reasons why businesses implement ERP technologies: Standardizing and speeding manufacturing
Providing insights from customer information Integrating financial information
Integrating orders
Standardizing procurement
9. What are the most common features of ERP systems?: Enterprise-wide inte- gration
A common database
1/
6
, ISQS 2340 Exam 1
Consistent look and feel
Real time (or near real time) operations
10. What are some benefits of using machines such as 3D printers of the maker movement: Experimentation
and rapid prototyping
11.What distinguishes the maker movement from old-style crafting?: the will- ingness to embrace cutting-edge
manufacturing methods alongside, or even in place of, traditional craftsmanship.
12.In 3D printing, which of the following factors will be associated with thin- ner layers used to build the
finished product?: Finer resolution in the finished product.
Fewer visible layer lines in the finished product
Less intensive post-processing work to complete the finished product.
13.Which of the following are applications of 3D printing today?: Medical device solutions
Manufacturing large entertainment models
Aerospace manufacturing parts such as rocket fuel tanks
Prototyping
14.EXCEL: If you have more than one field in an area, how can you rearrange the order?: by dragging the fields
into the precise position you want
15.A PivotTable in Excel is a powerful tool that lets you do which of the following?: summarize data
analyze data
calculate data
16.To show a subset of data to analyze: you may want to group data into a PivotTable
17.Column area fields in a PivotTable are shown as: Column Labels at the top
18.Value area fields are shown as: summarized numeric values in a PivotTable
19.A relational database structure helps to: improve accuracy
20.A question you ask that can help you find and retrieve table data meeting conditions you specify: Query
21.Filter by Form: displays only the records that match the selected criteria
22.What is a relational database?: a database in which data is divided into tables (kind of like spreadsheets)
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