Snell, Morris, Bohlander, Copyright 2026
1. In general, many companies are realizing a diminished demand for touch labor and an
increasing demand for knowledge work.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-3
NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and
analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
2. Knowledge workers are employees whose responsibilities include only problem-solving.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-3
1
,NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and
analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
3. A Human Resource Information System (HRIS) provides current and accurate data for
control and decision-making by managers.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-3
NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and
analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
4. To proactively manage change, organizations should wait to see how external forces
impact an organization's performance, and then develop a plan to address those changes.
a. True
b. False
ANSWER: False
2
, POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: MGHR.SNEL.17.1-2
NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and
analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Comprehension
5. The strategies companies are pursuing today increasingly involve one or more elements of
globalization. a.
ANSWER: b. True
POINTS: True False
DIFFICULTY: 1
LEARNING OBJECTIVES: Easy
NATIONAL STANDARDS: MGHR.SNEL.17.1-2
STATE STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills
KEYWORDS: United States - OH - DISC: HRM
Bloom's: Knowledge
6. A firm's ability to compete through people depends on its ability to manage human capital.
7. Human capital is owned by an organization and is part of its core competencies.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-1
3
, NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and
analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
8. Reactive changes are strategic changes initiated by managers in response to external
forces that have already affected a company's performance.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-2
NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and
analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
9. Companies are increasingly rotating non-HR managers into HR positions and vice versa
to give them exposure to different areas of the organization.
ANSWER: True True
POINTS: 1 False
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-2
NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
4