BUSI 310 FINAL EXAM CORRECT
QUESTIONS & ANSWERS|| LATEST
UPDATE 2025
Organizational Management is a subset of management and is the art of applying
general principles of systematic planning and problem solving to direct and supervise
the united efforts of an organization to meet organization goals.
True/False - ANSWER True
____ is the development of goals, which leads to the development of an overall strategy
for achieving those goals.
a. planning
b. organizing
c. leading
d. controlling - ANSWER a. planning
Which of the following is true concerning leadership?
a. Deals with planning, organizing, and controlling
b. Addresses coping with change
c. Can be classified as either Transactional or Dynamic
d. It dependent upon whether the leader possess that which followers seek
e. Both B and D - ANSWER e. Both B and D
A transactional leader
a. Inspires followers to achieve organizational goals
b. Is charismatic
c. Guides followers to achieve goals
d. Uses emotional intelligence - ANSWER a. Inspires followers to achieve
organizational goals
The ability to persist in the face of adversity is referred to as the ___ dimensions of
emotional intelligence
a. Self-management
b. Self-awareness
c. Self-motivation
d. Empathy - ANSWER c. Self-motivation
Which of the following is Not a style of follower?
,a. Participants
b. Activists
c. Isolates
d. Pacifists
e. Bystanders - ANSWER d. Pacifists
____ feel strongly, one way or the other, about their organization and leaders, and act
accordingly.
a. Diehards
b. Activists
c. Participants
d. Isolates - ANSWER b. Activists
According to Kouzes and Posner, ___ is the most critical dimension of trust.
a. Consistency
b. Loyalty
c. Competence
d. Integrity - ANSWER d. Integrity
Types of power include
a. Legitimate, coercive, functional
b. Referent, expert, divisional
c. Structural, legitimate, divisional
d. Coercive, reward, referent - ANSWER d. Coercive, reward, referent
Henry Mintzberg determined that there were ten managerial roles that could be
categorized as interpersonal, informational, or decisional.
True/False - ANSWER True
A manager taking corrective actions when the organization experiences unexpected
disturbances is performing within the ___ of managerial roles
a. Informational category
b. Decisional category
c. Interpersonal category - ANSWER b. Decisional Category
In the informational category, managers perform the roles
a. Negotiator
b. Resource allocator
c. Symbolic head o the organization
, d. Leader
e. Spokesperson - ANSWER e. Spokesperson
A ____ manager is responsible for oversight of the resources within one specialized
department in the organization.
a. Operations
b. Functional
c. Human Resources
d. Executive - ANSWER b. Functional
Which of the following is NOT part of the strategic management process?
a. Strategy evaluation
b. Strategy implementation
c. Strategy development
d. Strategy formulation - ANSWER c. Strategy development
Which of the following is a characteristic of top managers?
a. They focus on the improvement of individual performance
b. Is concerned with how a company's products are produced
c. Establish organizational goals
d. They gather information through the strategic management process
e. Both C and D
f. Both A and B - ANSWER e. Both C and D
Which of the following is NOT a characteristic of conceptual skills?
a. Used to gain understanding what motivates subordinates within the organization
b. Used to identify problems develop alternative solutions
c. They emphasize a manager's performance expertise
d. They are a manager's ability to interact and work well with others - ANSWER b. Used
to identify problems develop alternative solutions
A successful manager is able to do all of the following EXCEPT
a. Communicate effectively
b. Maintain a relationship with only their external customers
c. Adapt to change
d. Motivate workers - ANSWER b. Maintain a relationship with only their external
customers
In a divisional structure
a. Authority is principally the responsibility of one person
QUESTIONS & ANSWERS|| LATEST
UPDATE 2025
Organizational Management is a subset of management and is the art of applying
general principles of systematic planning and problem solving to direct and supervise
the united efforts of an organization to meet organization goals.
True/False - ANSWER True
____ is the development of goals, which leads to the development of an overall strategy
for achieving those goals.
a. planning
b. organizing
c. leading
d. controlling - ANSWER a. planning
Which of the following is true concerning leadership?
a. Deals with planning, organizing, and controlling
b. Addresses coping with change
c. Can be classified as either Transactional or Dynamic
d. It dependent upon whether the leader possess that which followers seek
e. Both B and D - ANSWER e. Both B and D
A transactional leader
a. Inspires followers to achieve organizational goals
b. Is charismatic
c. Guides followers to achieve goals
d. Uses emotional intelligence - ANSWER a. Inspires followers to achieve
organizational goals
The ability to persist in the face of adversity is referred to as the ___ dimensions of
emotional intelligence
a. Self-management
b. Self-awareness
c. Self-motivation
d. Empathy - ANSWER c. Self-motivation
Which of the following is Not a style of follower?
,a. Participants
b. Activists
c. Isolates
d. Pacifists
e. Bystanders - ANSWER d. Pacifists
____ feel strongly, one way or the other, about their organization and leaders, and act
accordingly.
a. Diehards
b. Activists
c. Participants
d. Isolates - ANSWER b. Activists
According to Kouzes and Posner, ___ is the most critical dimension of trust.
a. Consistency
b. Loyalty
c. Competence
d. Integrity - ANSWER d. Integrity
Types of power include
a. Legitimate, coercive, functional
b. Referent, expert, divisional
c. Structural, legitimate, divisional
d. Coercive, reward, referent - ANSWER d. Coercive, reward, referent
Henry Mintzberg determined that there were ten managerial roles that could be
categorized as interpersonal, informational, or decisional.
True/False - ANSWER True
A manager taking corrective actions when the organization experiences unexpected
disturbances is performing within the ___ of managerial roles
a. Informational category
b. Decisional category
c. Interpersonal category - ANSWER b. Decisional Category
In the informational category, managers perform the roles
a. Negotiator
b. Resource allocator
c. Symbolic head o the organization
, d. Leader
e. Spokesperson - ANSWER e. Spokesperson
A ____ manager is responsible for oversight of the resources within one specialized
department in the organization.
a. Operations
b. Functional
c. Human Resources
d. Executive - ANSWER b. Functional
Which of the following is NOT part of the strategic management process?
a. Strategy evaluation
b. Strategy implementation
c. Strategy development
d. Strategy formulation - ANSWER c. Strategy development
Which of the following is a characteristic of top managers?
a. They focus on the improvement of individual performance
b. Is concerned with how a company's products are produced
c. Establish organizational goals
d. They gather information through the strategic management process
e. Both C and D
f. Both A and B - ANSWER e. Both C and D
Which of the following is NOT a characteristic of conceptual skills?
a. Used to gain understanding what motivates subordinates within the organization
b. Used to identify problems develop alternative solutions
c. They emphasize a manager's performance expertise
d. They are a manager's ability to interact and work well with others - ANSWER b. Used
to identify problems develop alternative solutions
A successful manager is able to do all of the following EXCEPT
a. Communicate effectively
b. Maintain a relationship with only their external customers
c. Adapt to change
d. Motivate workers - ANSWER b. Maintain a relationship with only their external
customers
In a divisional structure
a. Authority is principally the responsibility of one person
