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Which activity is an example of how information systems support business functions of human
resource departments? >>>An employee processes monthly payroll checks and benefits using an
open-source software.
There are six major components of a computer-based information system, four of which are also in the
information technology component. Which two components are only parts of the information system?
Choose 2 answers >>>People
&
Processes
A police department at a large metropolitan city implemented an information system that analyzes
historical crime data, including date and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the major locations around the city
that are likely to require additional police attention. The police department uses the reports to plan
the officers' patrol routes, targeting the areas that the system predicted to have high likelihood of
incidents.
Which type of computer-based information system provides a competitive advantage based on the
described scenario? >>>A decision support system (DSS) that improves decision-making
A police department at a large metropolitan city implemented an information system that integrates
historical crime data, including date and locations to other external, environmental, and city-related
,WGU C724 Information Systems Management PRE-Test
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data. The system then produces daily predictive reports of the major locations around the city that are
likely to require additional police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to have high likelihood of
incidents.
Which two strategies does the information system at the police department aim to accomplish?
Choose 2 answers >>>Improving decision-making
&
Operational efficiency
Which business function is primarily the responsibility of production and operations information
systems? >>>Quality control
A small company that is growing quickly into a medium-sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order to
ensure that operations run efficiently. The company needs to hire an expert who will, in addition to
the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this
challenge? >>>Database administrator
, WGU C724 Information Systems Management PRE-Test
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A university is looking for ways to customize its courses to the unique needs of its students by creating
various levels of hybrid online courses, such as 80% online for one student, whereas only 30% online
for another.
Which IT management challenge is addressed in this scenario? >>>Develop new products and
services
A ride-sharing cab company is looking for ways to generate more business by attracting more
customers, both on the supply (driver) and demand (passenger) side, via a strategy of tracking their
monthly miles and offering "frequent flier" bonuses, just like airline companies have done.
Which IT management challenge is addressed in this scenario? >>>Promote competitive advantage
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure, automatically
transmitting that warning to the dealership from which the customer purchased the car, and the
dealership automatically contacting the customer to schedule a repair appointment. It is facing the
challenge of whether all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use? >>>Chief technology
officer