UXDI Professional Diploma in UX Design – Professional UX Design Certification (UXDI) – Complete Exam Preparation Material

UXDI Professional Diploma in UX Design input type="email" - CORRECT ANSWER Input type that opens an email keyboard." "input type="tel" - CORRECT ANSWER Input type that opens a numeric keypad." "1) Functional Design 2) Aesthetic Design 3) Experience Design - CORRECT ANSWER 3 types of design that go into making high quality products" "1) Qualitative 2) Quantitative - CORRECT ANSWER 2 different types research landscape" "1) Viability 2) Feasibility 3) Desirability - CORRECT ANSWER 3 key ingredients of a successful product" "11 mm - CORRECT ANSWER Average finger size that we should consider when designing tap targets." "A/B Testing - CORRECT ANSWER Used to collect data and compare performance among two options studied." "Aesthetic Design - CORRECT ANSWER Defines how does the product look, how visually appealing it is, its personality and what its look says about brand" "Affinity Diagram - CORRECT ANSWER A group creativity technique that allows large numbers of ideas to be classified into groups for review and analysis." "Affordances - CORRECT ANSWER Visual clues that tell us how a product or control should be used or operated. They make it obvious how the system works and assist learnability." "Alignment - CORRECT ANSWER Symmetrical objects appear more orderly and orderly interfaces are easier to comprehend." "Anatomy of Interaction for Product - CORRECT ANSWER Controls + Rules + Feedback" "Anatomy of Interaction for Users - CORRECT ANSWER Intent + Action + Result" "App Unbundling - CORRECT ANSWER The act of breaking something into smaller parts - whether that's a product, service, piece of content or app." "Attitudinal Research - CORRECT ANSWER Involves listening to what people say" "Call to Action (CTA) - CORRECT ANSWER An image or line of text that prompts visitors, leads, and customers to perform a desired action." "Card Sorting - CORRECT ANSWER Design technique used for understanding mental models, vocabulary, language and making us more confident with the architecture." "Chunking - CORRECT ANSWER Technique that helps us process data faster and remember it more easily." "Clay modelling - CORRECT ANSWER Method that car companies use as a low-fidelity design" "Commerce Apps - CORRECT ANSWER Apps with complex and random workflow" "Competitive Benchmarking - CORRECT ANSWER Reviewing other products in the competitive landscape or industry to figure out how they solve the problems that we want to solve, define best practices, find conventions." "Complex forms best practices - CORRECT ANSWER 1) Scanability 2) Field-length affordances 3) Remove asterisks 4) Use descriptive labels in CTA 5) Steppers: show progress" "Consent Form - CORRECT ANSWER Document that is signed by participants as an agreement to record the usability test session for note-taking and research purposes." "Constraints - CORRECT ANSWER Limiting the options in the design to help users get the action done as quickly as possible." "Consumption Apps - CORRECT ANSWER Apps with simple and random workflow" "Content Display Types - CORRECT ANSWER 1) List view 2) Detailed List View 3) Thumbnail View 4) Grid View 5) Map View" "Controls - CORRECT ANSWER Objects that allow you to control a product." "Conventions - CORRECT ANSWER Established ways of doing things. In software design, they are established interface patterns." "Customer Journey Map - CORRECT ANSWER Diagram that visualises what the customer experiences as they interact with our company, services or software." "Customer Value Curve - CORRECT ANSWER Competitive analysis tool that shows how our current product stacks up against the competition now or how it should stack up against a competition in the future." "Danger of features - CORRECT ANSWER More features you add, more crowded and less intuitive the app is." "Depth Interviews - CORRECT ANSWER Exploratory research method conducted with the users that help us understand their goals and the context of use." "Design Model - CORRECT ANSWER Defines how the product works." "Design Patterns - CORRECT ANSWER Methods to bring design principles to life" "Design Principles - CORRECT ANSWER High level guidelines that can help ensure that the software we create is of a high standard. They are the universal truths." "Design Process Steps - CORRECT ANSWER 1. Research 2. Define 3. Design 4. Prototype 5. Validate 6. Build. 7. Test" "Design Target - CORRECT ANSWER 1) Goals 2) Context 3) Behaviours" "Desirability - CORRECT ANSWER Customers have need or want the product. The product solves a problem for the user. It gives a smooth experience and makes user come back again." "Digital Affordances - CORRECT ANSWER Help people understand how the product is operated. Make everything discoverable, obvious and natural." "Digital Controls - CORRECT ANSWER Tabs, Radio buttons, Checkboxes, Switcher, Buttons, Fields, Spinners, etc." "Empathy Map - CORRECT ANSWER Helps integrate interview data into insights by considering: -What did they say? -What did they do? -What might they be thinking? -What emotions do you think they are experiencing?" "Error Handling - CORRECT ANSWER Telling users clearly how the error occurred, what they have done wrong and how to fix it." "Experience Design - CORRECT ANSWER Defines what it feels like to use the product, how easy to use it, what feelings it arises." "Feasibility - CORRECT ANSWER Refers to technology: the degree of building something easily with right and reasonable amount of resources." "Feedback - CORRECT ANSWER Communicates what is happening on your software. It is the voice of your product. Should be understandable by humans." "Fitts's Law - CORRECT ANSWER It is faster to hit larger targets that are closer to you than to hit smaller targets that are further away." "Forgiveness - CORRECT ANSWER An interface that forgives the user for the mistakes made, instead of punishing them. It can be done by showing strong affordances, providing reversibility of actions and confirmations." "Functional Design - CORRECT ANSWER Determines what a product built to do. Defines the engineering that gives a product its capabilities." "Handover Documentation - CORRECT ANSWER Must show: 1) Hierarchy - Information Architecture 2) Structure - User Flows 3) Content - Wireframes 4) Rules - Wireframes" "Help Texts - CORRECT ANSWER Using tooltips, guidance content on the interface to make experience smoother." "Heuristic Evaluation - CORRECT ANSWER A way to assess whether your software adheres the user experience best practice or not." "Hick's Law - CORRECT ANSWER Time it takes to make a decision depends on the number of options presented. More options presented, longer it takes to decide what to do." "High Fidelity Prototypes - CORRECT ANSWER Prototyping the product with the closest resemblance to the final design in terms of details and functionality." "Information Architecture - CORRECT ANSWER Refers to how we organise, structure and label the content on our software." "Inline Validation - CORRECT ANSWER Technique that tells users how they are doing as they are completing the form." "Input Type - CORRECT ANSWER Specifies an input field where the user can enter data." "K-J Method - CORRECT ANSWER An idea generating and prioritising technique invented by Jiro Kawakita." "Low-fidelity Prototypes - CORRECT ANSWER Quick and cheap way of prototyping to test broad concepts and mental models." "Macro Rule - CORRECT ANSWER Refers to a rule that is about one big action. (e.g. completing a form)" "Medium Fidelity Prototypes - CORRECT ANSWER Cheaper and easy-to-test way of prototyping to test more detailed concepts and flows." "Mental Model - CORRECT ANSWER The idea that users have in mind about how the product works." "Micro Rule - CORRECT ANSWER Refers to a rule that is about specific action. (one field in a form)" "Micro-interactions - CORRECT ANSWER Atomic unit of the interaction" "Mobile Websites - CORRECT ANSWER Website that is specifically developed for the capabilities and constraints of the mobile devices. Its code base is different from the desktop websites." "Native Apps - CORRECT ANSWER Software applications built specifically for a use on tablet or mobile devices." "Navigation on consumption apps - CORRECT ANSWER Content as navigation + Off-Canvas" "Navigation on e-commerce apps - CORRECT ANSWER Off-Canvas" "Navigation on process apps - CORRECT ANSWER Hub and Spoke" "Navigation on utility apps - CORRECT ANSWER Floating action button + Off-Canvas" "Navigation Patterns - CORRECT ANSWER 1) Tabs 2) Off-Canvas 3) Floating Buttons 4) Content as Navigation 5) Blended" "Notifications - CORRECT ANSWER Notify the users of communications from others and to remind them of upcoming tasks or events." "Observational Research - CORRECT ANSWER Involves watching and observing what users do, not necessarily talking to them." "Onboarding - CORRECT ANSWER Design method used to present new mental model, complicated flow, updated design before users start to use the application." "Onboarding Styles - CORRECT ANSWER 1) Short walkthrough 2) Interactive walkthrough 3) Contextual hints" "Online Survey - CORRECT ANSWER A research method in which respondents answer a questionnaire via e-mail or on a website." "Payment best practices - CORRECT ANSWER 1) Minimise questions 2) Auto-format (Chunk, verify, fix errors) 3) Increase perception of security" "Perceivability - CORRECT ANSWER What can the product do? What is it asking user to do? What does the user need to do first?" "Personas - CORRECT ANSWER Fictional characters, which you create based upon your research in order to represent the different user types that might use your service, product, site, or brand in a similar way." "Predictability - CORRECT ANSWER How long it takes to get something? What does the user need to do? What does the user is going to get? What will happen next?" "Process Apps - CORRECT ANSWER Apps with complex and structured flow" "Product Integrity - CORRECT ANSWER Ability to decide what is best for the product, business and the user." "Progress Indicators - CORRECT ANSWER Indication of how much progress users made through a process." "Progressive Disclosure - CORRECT ANSWER A strategy for managing information complexity in which only necessary or requested information is displayed at any given time." "Prototyping - CORRECT ANSWER Creating preliminary model of the product for research and decision-making purposes and to reduce risks." "Qualitative research - CORRECT ANSWER Research method that helps you gather unstructured data with deeper user insights." "Quantitative research - CORRECT ANSWER Research method that gathers data that can be expressed as numbers, percentages and graphs. It's measurable and produces statistical data." "Recruitment Screener - CORRECT ANSWER Document that gives recruiters guidance, defines criteria for test participants." "Registration best practices - CORRECT ANSWER 1) Don't force it 2) Don't force social 3) Flag why you ask personal details 4) Inline Validation" "Responsive Websites - CORRECT ANSWER Website/web application that adjusts its appearance to suit the device that it's being used on by altering fonts, image sizes, content hierarchy and navigation." "Sign-in best practices - CORRECT ANSWER 1) Keep users logged in 2) Show passwords 3) Use fingerprint/face ID" "Skeleton States - CORRECT ANSWER Give the impression that the mobile software is loading faster than it actually is." "Smart Defaults - CORRECT ANSWER Selections put in place that provide answers to questions for you. This enables people to complete forms faster." "Stakeholder Interviews - CORRECT ANSWER Conversation with the key people in your company to understand the business, business goals, problem, competitive landscape and to get "buy-in" later." "Tap Targets - CORRECT ANSWER Areas of a web page that users on touch devices can interact with." "Test Objectives - CORRECT ANSWER Research goals that you decide on before conducting a usability testing." "The Paradox of Specificity - CORRECT ANSWER More specific you get about the goals, behaviours and context of your target audience, better the product is going to be. More likely, it will be adapted by wider audience." "Three golden (killer) questions - CORRECT ANSWER Must-have for every online survey." "Triangulation - CORRECT ANSWER The use of multiple methods to study one research question and get better, more accurate data." "Types of Mobile Apps - CORRECT ANSWER 1) Utility 2) Process 3) Consumption 4) Commerce" "Usability Test Script - CORRECT ANSWER Aid memoire that outlines the tasks user needs to complete and questions we should ask. It keeps test on track and allows us to conduct better usability testing." "Usability Testing - CORRECT ANSWER Technique used in user-centered interaction design to evaluate a product by testing it on users." "User Flow - CORRECT ANSWER Refers to how people move through the application structure - screens and screen states." "Utility Apps - CORRECT ANSWER Apps with simple and structured flow" "UXDI Native App Checklist - CORRECT ANSWER 1) Volume of users 2) Frequency of use 3) Unique features 4) Cost is justified" "Viability - CORRECT ANSWER Ability to operate business successfully and make money." "Visual Hierarchy - CORRECT ANSWER Technique to indicate to our users which elements on the screen are more important, and which should be considered first." "What part of design process iterates? - CORRECT ANSWER Design, Prototype, Validate" "Wireframes - CORRECT ANSWER Used for communicating content and rules to the team." "