Louisiana Insurance Adjuster Questions
and Answers Latest Version Already
Passed
What is the primary duty of an insurance adjuster in Louisiana?
✔✔To investigate, evaluate, and settle insurance claims fairly
How many days does an insurer have to acknowledge receipt of a claim in Louisiana?
✔✔15 days
What is the minimum age to apply for an insurance adjuster license in Louisiana?
✔✔18
What is the required continuing education for licensed adjusters in Louisiana every renewal
period?
✔✔24 hours, including 3 hours of ethics
What is the standard license renewal period for Louisiana insurance adjusters?
✔✔Every 2 years
1
,What type of adjuster works directly for the insurance company?
✔✔Staff adjuster
Who does an independent adjuster represent in a claim?
✔✔The insurance company
Who does a public adjuster represent in a claim?
✔✔The policyholder
What must an adjuster do before contacting a claimant for the first time?
✔✔Identify themselves and their role in the claim
What document provides proof that an adjuster is licensed in Louisiana?
✔✔The adjuster’s license certificate
What is the penalty for acting as an adjuster in Louisiana without a license?
✔✔A fine, license denial, or legal action
2
,When must an adjuster notify the Department of Insurance of a change in address?
✔✔Within 30 days
What must an adjuster do if they discover a conflict of interest while handling a claim?
✔✔Disclose it and recuse themselves if necessary
What is a reservation of rights letter used for?
✔✔To inform the insured that coverage may not apply while the claim is investigated
What is the purpose of the proof of loss form?
✔✔To document the claimant's loss and support the claim
What is subrogation in insurance terms?
✔✔The insurer’s right to recover from a third party after paying a claim
What is indemnity in insurance?
✔✔Restoring the insured to their original financial position before the loss
3
, What is an appraisal clause used for in a policy?
✔✔To resolve disagreements over the value of a claim
What is considered unfair claims practice in Louisiana?
✔✔Delaying payment of a valid claim without cause
What must an adjuster do when a claim is denied?
✔✔Provide the reason for denial in writing
What is the standard time frame for paying a property damage claim in Louisiana once settled?
✔✔30 days
Who is responsible for ensuring an adjuster acts in good faith?
✔✔The adjuster and their employing insurer
What is salvage in insurance claims?
✔✔Damaged property that has value after a loss
4
and Answers Latest Version Already
Passed
What is the primary duty of an insurance adjuster in Louisiana?
✔✔To investigate, evaluate, and settle insurance claims fairly
How many days does an insurer have to acknowledge receipt of a claim in Louisiana?
✔✔15 days
What is the minimum age to apply for an insurance adjuster license in Louisiana?
✔✔18
What is the required continuing education for licensed adjusters in Louisiana every renewal
period?
✔✔24 hours, including 3 hours of ethics
What is the standard license renewal period for Louisiana insurance adjusters?
✔✔Every 2 years
1
,What type of adjuster works directly for the insurance company?
✔✔Staff adjuster
Who does an independent adjuster represent in a claim?
✔✔The insurance company
Who does a public adjuster represent in a claim?
✔✔The policyholder
What must an adjuster do before contacting a claimant for the first time?
✔✔Identify themselves and their role in the claim
What document provides proof that an adjuster is licensed in Louisiana?
✔✔The adjuster’s license certificate
What is the penalty for acting as an adjuster in Louisiana without a license?
✔✔A fine, license denial, or legal action
2
,When must an adjuster notify the Department of Insurance of a change in address?
✔✔Within 30 days
What must an adjuster do if they discover a conflict of interest while handling a claim?
✔✔Disclose it and recuse themselves if necessary
What is a reservation of rights letter used for?
✔✔To inform the insured that coverage may not apply while the claim is investigated
What is the purpose of the proof of loss form?
✔✔To document the claimant's loss and support the claim
What is subrogation in insurance terms?
✔✔The insurer’s right to recover from a third party after paying a claim
What is indemnity in insurance?
✔✔Restoring the insured to their original financial position before the loss
3
, What is an appraisal clause used for in a policy?
✔✔To resolve disagreements over the value of a claim
What is considered unfair claims practice in Louisiana?
✔✔Delaying payment of a valid claim without cause
What must an adjuster do when a claim is denied?
✔✔Provide the reason for denial in writing
What is the standard time frame for paying a property damage claim in Louisiana once settled?
✔✔30 days
Who is responsible for ensuring an adjuster acts in good faith?
✔✔The adjuster and their employing insurer
What is salvage in insurance claims?
✔✔Damaged property that has value after a loss
4
