Chapter 02 Developing Successful Marketing St
j j j j j
rategies
Student:j
1. Whichjofj thej followingj isj NOTjonej ofj CanadianjTire'sj corej businesses?
A. CanadianjTirej
Retail.
B. CanadianjTirejTravelj
Services.
C. PartSourcj
e.
D. CanadianjTirejFinancialj
Services.
2. CanadianjTirejisjajCanadianjsuccessjstory.jCanadianjTirejemploysjmorejthanj70,000jCana
diansjandjhasjrevenuesjofjclosejtoj annually.
A. $5
billion
B. $7.5
billion
C. $6
billion
D. $10
billion
3. WhichjnewjinitiativesjdemonstratejanjunderstandingjofjthejdirectionjofjCanadianjTirejof:j"
creatingjcustomersjforjlifejandjshareholderjvalue,"jbyjthejmarketingj department?
A. mobilejapp
lication
B. "Canadiana"j
products
C. onlyjusingjMade-In-
Canadajproducts
D. usingjajCRMjt
ool
, Fullj filej atj http://testbankonline.eu/Test-bank-for-Marketing-9th-Canadian-Edition-by-Frederick-Crane
4. Injtoday'sjglobaljcompetition,jitjisjimportantjtojrecognizejthejkindsjofjorganizationsjthatj
exist.jOrganizationsjcanjbasicallyjbejdividedjintojtwojcategories:
A. privatelyjownedjandjpublicallyjo
wned.
B. regulatedjandj
unregulated.
C. domesticjandjmulti-
jnational.
D. businessjandjnon-
jprofit.
5. PlanjCanada,jajnongovernmentaljorganizationjthatjservesjitsjcustomersjbutjdoesjnotjhav
ejprofitjasjanjorganizationaljgoaljisjconsideredja
A. business
jfirm
B. nonprofitjorg
anization
C. governmentj
agency
D. publicjuni
versity
6. Ford,j GM,jandjToyota,j alljdevelopjautomobiles.j Thisj groupjcreatej a(n):
A. product
jmarket
.
B. conglomerat
je.
C. industrj
y.
D. cartej
l.
, Fullj filej atj http://testbankonline.eu/Test-bank-for-Marketing-9th-Canadian-Edition-by-Frederick-Crane
7. John'sjAutojWreckersjisjajprivatelyjownedjorganizationjthatjservesjitsjcustomersjinjorde
rjtojearnjajprofitjisjcalledja:
A. business
jfirm.
B. nonprofitjorg
anization.
C. communityjactionj
program.
D. manufacturingj
agent.
8. George'sjComputerjRepairsjisjfocusedjonjearningjmoneyjforjitsjowners,jwhilejPlanjCana
dajisjfocusedjonjsolvingjcommunityjissuesjoverseasjandjisjnotjconcernedjaboutjearningjaj
profit.jThejcontrastjbetweenjthesejtwojis:
A. George'sjComputerjRepairsjisjconsideredjajbusiness,jwhilejPlanjCanadajisjcon
sideredjajnonprofitjorganization
B. George'sjComputerjRepairsjisjajshareholderjcompany,jwhilejPlanjCanadajisjajforjprofi
tjcompany
C. George'sjComputerjRepairsjisjajnonprofit,jwhilejPlanjCanadajisjajforjprofitjcom
panyjD.jBothjservejcustomers,jsojtherejisjnojcontrastjbetweenjthejtwo
9. WhilejundertakingjriskjtojofferjthejiPhone,jApplejComputersjisjrewardedjbyjreceivingjthejf
ollowingjreward:
A. Shareholders'j
equity
B. Profij
t
C. Inventoryj
turnover
D. Contributionj
margin
, Fullj filej atj http://testbankonline.eu/Test-bank-for-Marketing-9th-Canadian-Edition-by-Frederick-Crane
10. AtjApplejComputers,jthejfinancialjdepartmentjconsidersjthejprofitjearnedjatjthejendjofjth
ejdayjas:
A. thejpointjatjwhichjcompanyjassetsjequaljcompanyjlia
bilities.
B. thejmoneyjleftjoverjafterjajfirm'sjtotaljexpensesjarejsubtractedjfromjitsjtotalj
revenues.
C. thejgoodwilljearnedjfromjimplementingjthejsocietaljm
arketingjconcept.
D. thejmoneyjearnedjasjlongjasjthejeconomicjorderjquantityjisjmai
ntained.
11. Ajlegaljentityjofjpeoplejwhojsharejajcommonjmissionjisjreferredjtojasja(n):
A. specialjinterestj
group.
B. organizatioj
n.
C. lobby
group.
D. industrj
y.
12. Telusjoffersjseveraljmobilejphonejplans,jwhichjofjthejfollowingjbestjdescribesjwhatjcons
titutesjtheirjpotentialjofferings?
A. productsjandj
services.
B. products,jservices,jideasjandje
xperiences.
C. physicaljgoodsjandj
services.
D. productsj
only.